Kelly Ford

Easy! Easy! Easy! My salesman Chris Lefevre was very helpful,knowledgeable,and friendly. He went above and beyond to make sure we were comfortable while waiting for fin My salesman Chris Lefevre was very helpful,knowledgeable,and friendly. He went above and beyond to make sure we were comfortable while waiting for financing. He offered to go buy us dinner because I hadn't eaten. Casey the service manager was exceptional and Joy made finance a breeze! I bought exactly what I wanted and got an amazing deal! I love it! Thanks guys! More

No reason to get a Ford anywhere else! My experience with Kelly Ford, has been nothing but superb. Now, it may sound like I am being a bit over the top, but I am VERY much NOT! From compe My experience with Kelly Ford, has been nothing but superb. Now, it may sound like I am being a bit over the top, but I am VERY much NOT! From competitive pricing that kept me at the low end of the spectrum, to fast, easy, dependable and courteous service; they treat you like a King or Queen at their dealership. They are true to their word that they will do whatever it takes to satisfy the customer. I made my own mistake in reading the quote. I was loud, obnoxious and rude, and after I realized MY error I apologized profusely, only to have them apologize to me even more (when it was unnecessary). They brushed off my performance like the professionals that they are and I couldn't be happier with everyone I encountered. I love my new car. They had to make concessions for me and delivered flawlessly. I am NOT an easy customer and they took care of my every wish. No need to ever look elsewhere to buy a Ford. More

Service-- Amazzing I have to say getting service that you expect is rare these days, at dealership especially is even harder to get that. I have to say time and time aga I have to say getting service that you expect is rare these days, at dealership especially is even harder to get that. I have to say time and time again Kelly Ford has done that and more. Several people not just one, have helped me. This dealership shows me again how things used to be and can still be with the right mentality. They help or tried to help me in so many ways, managers, service members and even the owner have all tried to ensure that my issue was taken care. They attempted every possible option to get me back up and running as soon as possible. Number one thing is they are women friendly the reason I say this is at Palm Bay Ford I was treated like crap as woman. Condescending and basically thinking they are better than me and I shouldn’t even be there. That is why I went to Kelly Ford and continue to go back its amazing how equally they treat everyone, doesn’t matter race or gender they just care about getting the customer happy from what I have seen. I can’t even explain how nice it is after a day of xxxx to receive that type of help. I recommend people to come here and to continue to come here. More

Kelly Ford Review Everyone was extremely helpful. You didn't feel pressured to buy a car. Chris Lefevre was very polite and accomadating. All questions were answered Everyone was extremely helpful. You didn't feel pressured to buy a car. Chris Lefevre was very polite and accomadating. All questions were answered by him in a professional manner. Vinny Amore is excellent at his job - knew it well-very professional. Sandy Smith also was excellent and patient (we filled out a form wrong 3 times). She had a great sense of humor and we felt comfortable with her. It was an overall good experience. I have been at other dealerships and I have always felt pressured and uncomfortable but I didn't feel that at Kelly Ford. D. Rocco More

Outstanding Organization Spent number of months looking at new vehicles and visiting dealerships before purchasing a new Edge from Kelly Ford. Always felt welcome and no pre Spent number of months looking at new vehicles and visiting dealerships before purchasing a new Edge from Kelly Ford. Always felt welcome and no pressure to rush a decision. Kelly's won because of the courtesy and patience Phil Pettus displayed. His knowledge of the vehicle and efforts to assist me are greatly appreciated. Sandra Smith was super and quick with the financial side and Cheryl Shaton was terrific in helping Mary and I understand the features and options on this vehicle. Phil in Number One in my book, highly recommend him. More

Excellent Experience All I have to do is call Casey Tucker and tell him I'm ready to trade and what I'm thinking about getting, he does the rest. I bought my Third car fro All I have to do is call Casey Tucker and tell him I'm ready to trade and what I'm thinking about getting, he does the rest. I bought my Third car from Casey and Kelly Ford. I always have excellent service. More

completely satisfied with our 2016 Edge Sport We are completely satisfied with the way Phil and John Allgood helped when we visited Kelly Ford on Feb. 5 , 2016. Phil was with another customer s We are completely satisfied with the way Phil and John Allgood helped when we visited Kelly Ford on Feb. 5 , 2016. Phil was with another customer so he introduced us to John. John did a great job, as a salesman he was very professional but made us feel comfortable. We never felt any pressure to buy at anytime. He answered all our guestions and even ones we hadn't thought about. It was late when we arrived, but he stayed right with us to the VERY END! I'm not sure but I think it was 9:30pm when we left. John gave us his cell no. If we had any trouble, and also directed us to I -95. We felt like he cared about making sure we were satisfied, not just selling a car. THANK YOU JOHN!! YES we would go back to Kelly Ford and will tell others about them. They are not just a team, they seem more like a family ?? Sandra Smith also stayed late to help us finish up the sale and was great to work with. She also explained everything to us and made the transaction go very smoothly. Thank you also Sandy. You help make up a great group of people at Kelly Ford. The next day we came back and Dan ,in service, took care of having the Xzilon put on the car and then Cheryl Shaton met with us and completely went over the computer part of the Edge . Thank you for all your patience ?? Ifanyone needs help with their computer Cheryl is the one to go to, if she can make me understand she must be GOOD ! A BIG THANK YOU TO ALL ! More

Great Car Buying Experience After many months of research, I decided that a 2016 Ford Escape was the next vehicle for me. I searched online and found my way to Kelly Ford. I had After many months of research, I decided that a 2016 Ford Escape was the next vehicle for me. I searched online and found my way to Kelly Ford. I had the option of buying from 2 Ford dealerships that were closer but no one could come close to the price that Kelly Ford was offering. I arranged as much as I could with Jocelynn before coming up and meeting with Frank for a test drive. Everyone I dealt with that extremely professional and it was a fantastic car buying experience! I would highly recommend the Kelly Ford team! More

FRANK Frank is real. I had a very pleasant experience here and would come back when I need another vehicle. I would also recommend them to my friends. Frank is real. I had a very pleasant experience here and would come back when I need another vehicle. I would also recommend them to my friends. More

very satisfactory I Purchased a used 2015 ford expedition.Charlie and Phil were particulary professional but at the same time friendly knowledgeable and helpful.I dealt I Purchased a used 2015 ford expedition.Charlie and Phil were particulary professional but at the same time friendly knowledgeable and helpful.I dealt more often with Phil who went out of his way to make sure that i got exactly what i wanted. I also want to thank Sandy for her kindness and Cheryl for her patience.What a great team. Thank you to All of you. More