
Kelly Ford
Melbourne, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Great experience My salesperson was Dan Geitz. Very friendly and courteous as was everyone at the dealership. Met my every need. I will recommend Kelly Ford to my f My salesperson was Dan Geitz. Very friendly and courteous as was everyone at the dealership. Met my every need. I will recommend Kelly Ford to my friends. More
Great Service Kelly Ford had an excellent selection of cars and all the staff were friendly. Terry Shea was very knowledgeable and answered all my questions. I did Kelly Ford had an excellent selection of cars and all the staff were friendly. Terry Shea was very knowledgeable and answered all my questions. I did not feel pressured and my experience was enjoyable. I will recommend the dealership and Terry to others in the future. More
amazing experience Very profesional person, He gave me what I was looking. He and his team are very Kind, I would recommend him and the dealer to a friend. Very profesional person, He gave me what I was looking. He and his team are very Kind, I would recommend him and the dealer to a friend. More
Quick and easy I got in and out with the car in less then 2 hours. Casey got me the car I wanted this is the second car I bought from Casey. I got in and out with the car in less then 2 hours. Casey got me the car I wanted this is the second car I bought from Casey. More
excellent I came in looking for a reliable car with my grand daughter who had recently purchased an S.U.V. Tristan Palmer helped and guided me through the entir I came in looking for a reliable car with my grand daughter who had recently purchased an S.U.V. Tristan Palmer helped and guided me through the entire process.he was very pleasant to deal with,and explained everything i needed answered to decide.Sandra smith was also very pleasant to work with,she finalized all my paperwork,and helped me with financing.when it came to all the electronics on my vehicle,Curtis Merriam was very patient with me learning my new vehicle,and explained everything,and guided me through. More
Went in to battle and found I didn't have to. I went into to look around at Kelly Ford and the salesman Marc came over to see if I needed help. He was very kind and not pushy at all. I was li I went into to look around at Kelly Ford and the salesman Marc came over to see if I needed help. He was very kind and not pushy at all. I was limited on time and he was very patient with me when I decided to come back at a later date for a test drive. I did my research, I prepared all the info, and I went in to do battle as I have done before when car shopping at other dealerships. I was surprised to find the numbers given to me by the sales manager Charlie were so good that I was left very satisfied. The dealership costs were average with the rest of the state and there were no superfluous fees to debate. Joy was great at explaining the financing and getting us the rates that fit us. Cheryl and Curtis were awesome at explaining the tech features and overall it was a great buying experience and everyone there was happy, helpful, and friendly. No one there gave off the typical car salesman creepy vibe. I was very happy and left feeling like I got the best end of the deal. Thank you Kelly Ford!!! More
Disrespectful person who is now the manager of sales I went to look at a used vehicle there and at fist mike was polite when after a test drive he showed use the cost i told him i would think about it bu I went to look at a used vehicle there and at fist mike was polite when after a test drive he showed use the cost i told him i would think about it but he would not take no for answer to the point i just left. Mike then called my cell phone and left me a message calling me a p@$$y for leaveing and not getting the car I advised his manager at the time and i found nothing was done this is a terrible dealership for allowing these types of employees they need better customer service training. Im sure this will be deleted for being negative but true More
No Pressure Sales, Ease in Ordering We visited Kelly Ford numerous times and decided to purchase a new Ford Escape from them. Since we didn't find one that exactly fit our needs, we ord We visited Kelly Ford numerous times and decided to purchase a new Ford Escape from them. Since we didn't find one that exactly fit our needs, we ordered one, therefore, getting what we wanted on it. It was delivered in approximately 6 weeks. Our sales consultant was Harold Paquet and he was very knowledgeable about the newest features available on the 2017 model. He kept us informed as to the status of the vehicle and called us the moment it arrived. We were able to pick it up a few hours later. The entire process was very easy and we never felt pressured as with some other dealers. After delivery Harold made sure everything we asked for was on the vehicle and re-introduced some of the features. Cheryl Shaton, Sales Customer Relations Manager, spent about 45min showing us the techno features and synching to the Iphone. I would definitely recommend anyone to consider Kelly Ford for their next vehicle. More
My second purchase! My second purchase from 'Kelly Ford' was as great as the first. Always willing to work with me to match my needs on price and vehicle. There will abso My second purchase from 'Kelly Ford' was as great as the first. Always willing to work with me to match my needs on price and vehicle. There will absolutely be a "third" when the time comes. More
Great atmosphere, great people, amazing vehicle I had been looking for a new truck for over a year and after countless trips to multiple dealers I finally found the best of the bunch. Tabby was beyo I had been looking for a new truck for over a year and after countless trips to multiple dealers I finally found the best of the bunch. Tabby was beyond great in helping me find the best truck for my needs. Even after two hours of walking the lot looking at many trucks comparing even the smallest of details, Tabby maintained such a professional and enthusiastic attitude. She seemed just as if not more excited than me that I was finally buying my first new truck! The entire Kelly Ford staff was very professional and have gone out of their way to ensure that my purchase not only fit my needs and budget but also went as smooth as possible. Buying this truck was actually fun and I couldn't be happier with the service I received and have continued to receive since my purchase. More