Kelly Ford

Friendly service! We were only planning on looking at new vehicles when we visited Kelly Ford. We dealt with Terry Shea over the Internet and he had the vehicles we we We were only planning on looking at new vehicles when we visited Kelly Ford. We dealt with Terry Shea over the Internet and he had the vehicles we were interested in all lined up to test drive with us. He was very knowledgeable, answered all our questions and dealt with us in a very courteous and professional manner. Our experience was so pleasant that we opted to purchase that day. More

A life saver If you are ever in a predicament and need a life saver, contact Charlie! He has helped me so many times now! He is the reason for my repeat business! If you are ever in a predicament and need a life saver, contact Charlie! He has helped me so many times now! He is the reason for my repeat business! Charlie and Kelly Ford are amazing and I highly recommend them! To add, Dan is the man with the plan! He is very knowledgeable, helpful, and reassuring! I really appreciate you guys! More

We recommend it! Very friendly environment, excellent customer service! My husband and I went with our three little children, and the staff made sure they were enterta Very friendly environment, excellent customer service! My husband and I went with our three little children, and the staff made sure they were entertained and happy the whole time. Plus, we got a 0% financing interest! More

Easier than we thought From the moment we inquired about a vehicle on the Internet the response from Jay at Kelly Ford was fast and friendly, not pushy. When we were ready t From the moment we inquired about a vehicle on the Internet the response from Jay at Kelly Ford was fast and friendly, not pushy. When we were ready to come in Jay had the cars ready that we wanted to look at and we moved quickly to signing a great deal with him and thanks to Charlie for working out the rebates and discounts. The next day we went back to find our new car meticulously detailed and all the paperwork in order. Sandy made it all easy to complete and we felt our overall experience at Kelly Ford was amazing. What a great team... No pushy sales techniques, no bs. We got what we came for and feel that our service experience will be the same. Thanks to Cheryl too for all of the great tips about the new sync tech. We probably are customers for life. Thanks to all involved. Gary and Penny Reed More

Amazed! I was taken care of so beautifully. It was a pleasant experience for buying my first car and being able to walk in and walk out with a car, and the deal that I got was awesome! Thank you It was a pleasant experience for buying my first car and being able to walk in and walk out with a car, and the deal that I got was awesome! Thank you God and Ron Orel @ Kelly Ford... More

What a great experience!! Head a fantastic buying experience at Kelly Ford in purchasing our 2016 Ford Fusion!! Our salesman Harold Pacquet was so helpful and let us look aroun Head a fantastic buying experience at Kelly Ford in purchasing our 2016 Ford Fusion!! Our salesman Harold Pacquet was so helpful and let us look around without any pressure tactics!! He even let us test drive the car to our house to show my wife ! He held the car for us until we came back the next day!! Needless to say we did buy the car and absolutely love it!! The buying experience was so easy and that was because of Harold !! Also like to thank Carlos Ariciniegas for his help with our financing!! We would highly recommend both Harold and Carlos to our friends and family!! More

Excellant Service From Anthony Breitbach and Janet Lynn Keep up the Good Work, Tom McCormick USAF Retired Col from Melbourne Beach I hope I can use our Services in the Future. Good Work Anthony and Janet Keep up the Good Work, Tom McCormick USAF Retired Col from Melbourne Beach I hope I can use our Services in the Future. Good Work Anthony and Janet More

Another Grerat Buying Experience I purchased another new vehicle from Kelly Ford over 4th of Juy Weekend. The staff and level of service is outstanding. Phil Pettus is not your typica I purchased another new vehicle from Kelly Ford over 4th of Juy Weekend. The staff and level of service is outstanding. Phil Pettus is not your typical pushy salesman, he is extremely helpful and really worked hard to help me find the right F-150 I was looking for. It was clear to me that Phil was not just trying to push me into a vehicle to make a sale, but really wanted to get me into right vehicle that I would be happy with. Phil also worked hard to find all possible rebates to get me the best price possible. My first vehicle purchased from Phil at Kelly Ford was so easy, I actually thought it was a fluke and I got lucky, but I was pleasantly surprised that my second purchase was just as easy as the first. Everyone at the dealership is friendly and super helpful and that includes Cheryl Shaton who spends plenty of time going over all the details and set-up of a the new vehicle. More

ED and Donna My wife received a promotion from Palm Bay Ford. On July 2nd we went to Palm Bay Ford with two things in mind. First to see what she won and the secon My wife received a promotion from Palm Bay Ford. On July 2nd we went to Palm Bay Ford with two things in mind. First to see what she won and the second was to test drive a Fiesta. When we arrived there a very pushy salesman approached us taking the promotion and telling us to sit down by his desk. I told him that we just wanted to see what she had won but he just said well it will not hurt to sit down at that desk. He then opened the computer and spent time asking questions and typing information. He finally gave us the gift card we won. At that point we left and did not ask to test drive anything as we knew we did not want to deal with him any more. On July 4th we decided to go to Kelly Ford to see about test driving a Fiesta. Jerry met us in the parking area where the Fiesta’s were. We went to a test drive and let Jerry know we were not at this point looking to buy a new car as we had a 2015 Focus we had bought in December. During and just after the test drive Jerry explained many of the features of the car. As the test drive ended Jerry asked if he could put together something just to see what it would cost. We said why not. When came back with a proposal we were pleasantly surprised as to what it would cost and decided to buy it. If Jerry had been the least bit pushy he would not have made that sale. After the sale Jerry got into the back seat of the car to again go over the features of the car. He also programmed my wife’s cell phone to work in the car (no one ever programmed her cell to work in the 2015 Focus). I would recommend Jerry to other people looking to purchase a car. More

Best 4 of July 2016 I came to Kelly Ford to check on something else. Met with Carlos, who suggested I meet with Tristan . We walked the car lot, as I explained to him wha I came to Kelly Ford to check on something else. Met with Carlos, who suggested I meet with Tristan . We walked the car lot, as I explained to him what I liked, The Edge, which was beyond my price range. Tristan in his friendly, not pushy, great listener, answering my thousand questions, and the car was in my price range - asked "would you like to test drive the car?". I declined. Yes, I test drove the car, he even let me sit in the back seat (LOL!). Guess what- I brought my dream car. Thank you Tristan Palmer!!!! More