
Kelly Ford
Melbourne, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Online car purchase the staff at Kelly Ford was friendly & responsive - I could tell they really care about customer service. I contacted Kelly Ford via the USAA buying the staff at Kelly Ford was friendly & responsive - I could tell they really care about customer service. I contacted Kelly Ford via the USAA buying service & they responded to my online query quickly & gave me everything I needed to research the car I wanted. More
Great Experience I have been in several dealerships in recent months and I think Kelly has been the best. Everyone we had contact with was pleasant and professional. I have been in several dealerships in recent months and I think Kelly has been the best. Everyone we had contact with was pleasant and professional. They person answering the phone made me feel like she was interested in my reason for calling. Our salesman Ron Orel was great to work with and I think we ended up with the best deal. We traveled from Daytona Beach to see the car we were looking for and it was worth the trip. Keep up the good work! More
Surprisingly impressed. I would not hesitate to refer anyone to do business with the ethical, kind, courteous, professionals at Kelly Ford. The Kelly Ford Staff is far super I would not hesitate to refer anyone to do business with the ethical, kind, courteous, professionals at Kelly Ford. The Kelly Ford Staff is far superior to those of competitors. The one plus hour drive from my home to this dealership was definitely well worth my time. Just this morning I referred an acquaintance to Kelly Ford giving her directions from Port Saint Lucie and advising her the drive is well worth her time. More
Genuinely helpful Had a great experience with Austin, he was polite and helpful and made things so easy for our family to purchase a new car, gave us a very fair deal a Had a great experience with Austin, he was polite and helpful and made things so easy for our family to purchase a new car, gave us a very fair deal and made it fast and easy since I was a mom and had 2 kids hanging out the whole time.....would definitely recommend him and Kelly Ford. More
Absolutely wonderful new car buying experience. I have to say from the moment we stepped foot on the lot at Kelly Ford in Melbourne, Florida the service was above and beyond. We had two of the BEST I have to say from the moment we stepped foot on the lot at Kelly Ford in Melbourne, Florida the service was above and beyond. We had two of the BEST salesman helping us every step of the way. From friendly smiles to keeping up hydrated they really made the whole experience a 10!!!! I highly recommend anyone looking for a new or used car to check these guys out. Ask for Terry Shea or Jerry Butler you will not be disappointed. We walked in not knowing if we could afford anything and left the lot in a perfect vehicle for our family. Jon Powell in the Finance department makes miracles happen and what a pleasure it was working with you all. Customers for life. - Mr. & Mrs. Cooper More
Ladies go buy your new car at Kelly! As a single female who has not purchased a car in some time, I was very apprehensive about how stressful car buying would be. Decisions as to what mak As a single female who has not purchased a car in some time, I was very apprehensive about how stressful car buying would be. Decisions as to what make, model etc . Kelly Ford had several of the models I was interested in trying so my son and I decided to stop by. We were greeted by salesman Reggie Morton who assisted us and found a car we were interested in. Reggie was very easy to work with and along with Carlos Arciniegas secured my financing and I drove home with an hour or so in my new car. Never owned a Ford before and love it! More
New Ford F 150 This is my second purchase from Kelly Ford, my first was a 2013 Ford Fusion and the sales and follow service has been great. Today we took delivery o This is my second purchase from Kelly Ford, my first was a 2013 Ford Fusion and the sales and follow service has been great. Today we took delivery of a new Ford F150 and our sales person was John Alligood and he went beyond just the sale to make us happy. The detail was going on and he went out to help clean the windows to get us on our way. Thanks John. More
Great Customer Service from Management The service technician "strongly recommended" that I get a “rear differential service” performed on my F-150 while it was already in the shop for brak The service technician "strongly recommended" that I get a “rear differential service” performed on my F-150 while it was already in the shop for brake work. It cost $200 extra dollars. The owner’s manual says this should be done every 150,000 miles! My truck only had 49,000 miles on it... After posting this review, I was contacted by Bobby Brown, who apologized for the mishap and refunded me for the improper service that was performed on my truck. I really appreciate the great customer service! More
THANKS TO THE KELLY FORD TEAMWORK! I RESEARCHED SEVERAL DEALERSHIPS IN SEARCHING FOR A CAR THAT WOULD FIT MY EVERY NEED. INTERNET JAY SENT ME A REPLY QUICKLY AND I MADE AN APPT. TO V I RESEARCHED SEVERAL DEALERSHIPS IN SEARCHING FOR A CAR THAT WOULD FIT MY EVERY NEED. INTERNET JAY SENT ME A REPLY QUICKLY AND I MADE AN APPT. TO VISIT HIM AT KELLY FORD IN MELBOURNE, FL. SINCE I'VE BEEN HAVING PROBLEMS WITH M.C.I. (Mild Cognitive Impairment due to the death of my husband recently and added stress from selling our pool home), he was very patient with my every concern and need. He was assisted by Chuck Cooper and Sales Mgr. Charlie Algieri-McCarthy. Charlie took care of creative financing and a fair trade-in price on my Chevy Cobalt . I am moving into the 21st century with the Rear Camera, and Vice Control features! And, I'll be getting help from Mike Curtis to set up my Smart Phone with my new Ford Focus. More
Excellent Service! During the past few months we were in the market to purchase a new vehicle. We had been in contact with other dealerships prior to this point and were During the past few months we were in the market to purchase a new vehicle. We had been in contact with other dealerships prior to this point and were very frustrated with the sales people that we had dealt with. On the July 04th weekend we contacted Kelly Ford and were put in contact with Tabby Collins – Sales Consultant. We told her the type of vehicle that we were looking for / price range. We arranged a meeting with Tabby and were very pleased with the service we receive from her and very quickly we realized that Kelly Ford was the dealership that we wanted to work with. It was a pleasure dealing with Tabby Collins. She was very friendly, happy, a good listener and more importantly was very knowledgeable and more than willing to work with us. After looking at many vehicles, she was able to find the SUV that we absolutely fell in love it. We would also like to extend to the appreciation to Charlie Algier - Sales Manager, Vinny Amore - Sales Manager, Sandra Smith - Finance Director AND Tabby Collins - Sales Consultant. They truly worked as a team and all played a very important part in making this a great experience. We will be returning to Kelly Ford in the future for our next buying opportunity. More