Kelly Ford

Great business experience! We went to Kelly Ford to check on their car choices, and we ended up having a great family experience there because their customee service was amazing We went to Kelly Ford to check on their car choices, and we ended up having a great family experience there because their customee service was amazing! Even the kiddos enjoyed the two hours at the dealer that day! We.bought a nice car, with 0% interest financing! More

I hate buying a new car. I was contacted by phone by Jocelyn Apfel due to a an internet request I sent. She was extremely friendly and helpful. She convinced me to come in to I was contacted by phone by Jocelyn Apfel due to a an internet request I sent. She was extremely friendly and helpful. She convinced me to come in to the dealer that day. Upon arrival she turned me over to Ron Orel who completed the whole car buying process. He was very helpful also. He wasn't pushy at all and was very knowledgeable. The last person I dealt with was Jon Powell. He explained everything (and it was a lot) and didn't push any extra items on me. My overall experience was very pleasurable and would recommend this dealer to anyone. More

Drove away smiling! The combination of the personable sales team, with the courteous financial staff, and the touch of vehicle tech training, created an unforgettable exp The combination of the personable sales team, with the courteous financial staff, and the touch of vehicle tech training, created an unforgettable experience when buying my car. I have never felt in better hand anywhere else than I did at Kelly Ford. More

Great car buying experience the Kelly Ford team was courteous and efficient. Had the car I was looking for with a lot of other option already installed. Ron Orel was exceptiona the Kelly Ford team was courteous and efficient. Had the car I was looking for with a lot of other option already installed. Ron Orel was exceptionally helpful in showing me the various vehicle options and taking me through the various buying and financing options. Also pointed some purchasing options I didn’t consider. More

An Excellent Purchase Experience Our initial contact with Kelly Ford was over the phone. We knew what we wanted. They had it on the lot. We asked for a sales price without having t Our initial contact with Kelly Ford was over the phone. We knew what we wanted. They had it on the lot. We asked for a sales price without having to "dicker". Within minutes we received a quote that was in line with what we wanted and we let Tristan Palmer know to put our name on the car. The next day we drove from Daytona Beach to Melbourne to pick-up our 2016 Taurus - Limited in Ruby Red. The entire crew was great. Tristan Palmer was our sales associate. Carlos Arciniegas prepared our paperwork. Cheryl Shaton gave us a very good introduction to Sync. Comparison shopping is the correct approach for such a significant purchase. We suspect you will find, as we did, that Kelly Ford will do their best to sell you the vehicle you want and at a price that is in your range. Do your homework and then go to Kelly Ford! More

Best Car Buying Experience Ever! We went in a little jaded from other dealerships and salesmen, Reggie restored our faith in car salesmen. We browsed online and went to the dealership We went in a little jaded from other dealerships and salesmen, Reggie restored our faith in car salesmen. We browsed online and went to the dealership with a list of cars we were interested in. Reggie showed us the vehicles on our list and pulled them side by side so we could compare them. After test driving the vehicles of choice, we decided to purchase 2 new cars. The team worked with us to negotiate a good deal and secure the lowest rate financing. From the moment we walked in right through taking delivery of our vehicles, our experience was pleasent and the staff was happy and willing to help. We will be back to purchase more vehicles for sure! More

My car is amazing. I can't even begin to put into words how satisfied I am with my car! Literally thank god everyday for having such a good car, and such great managers I can't even begin to put into words how satisfied I am with my car! Literally thank god everyday for having such a good car, and such great managers that helped make it all possible. Tristan was the SWEETEST man there was, he helped me find exactly what I was looking for AND Carlos made my budget possible. I'm so happy and THANK YOU More

Exactly the car I wanted I had a good experience with everybody I met, Dr.Phil, Charlie, and Jon. Didn't feel rushed or pressured into buying more than I wanted, and my dog Bu I had a good experience with everybody I met, Dr.Phil, Charlie, and Jon. Didn't feel rushed or pressured into buying more than I wanted, and my dog Buttons loves you all. I'LL BE BACK EvaLena More

Great sales staff and service staff Bought our 2008 60th anniversaryF150 pick up from Kelly Ford in Melbourne. Charlie Algiers-McCarthy made the deal work back then. We started having 20 Bought our 2008 60th anniversaryF150 pick up from Kelly Ford in Melbourne. Charlie Algiers-McCarthy made the deal work back then. We started having 2008 truck along with my 2005 f150 serviced their as well. Had a few issues with the service dept, then Judy Daly took over and it has been great ever since, only to get better when Traci Daly became my service advisor. Decided to see what was on the lot and see what type of deals they had, Charlie introduced us to Mike Casey and he asked what we were interested in. Mike is a great person, he was not pushy and he is very informative. Between Mike and Charlie we again got a great deal on our new 2016 f150. Jon Powell got all the paper work done and got us out in a timely manor. After our purchase we were introduced to Cheryl Shaton who is awesome. she explained all the options and electronics on our new truck and even my dumb xxxxxxx hill-billy non-computer friendly mind was able to understand every thing. She has even called and told me to come back if I have any question. This by far is greatest dealership I have ever dealt with. They make me and my wife feel like family every-time we visit the dealership. I recommend them to everyone, if their is an issue just let them know and they will work with you. More

Great sales and customer experience. We purchased a 2013 Escape from Kelly Ford after visiting several other dealerships in the area. Our experience with the other dealers was marginal a We purchased a 2013 Escape from Kelly Ford after visiting several other dealerships in the area. Our experience with the other dealers was marginal at best. The model selections were available and in many colors. The sales staff knowledge and willingness to deal was limited. Some had problems answering questions or had to see the manager. We eventually got to Kelly Ford and talked with Cassandra Younger who was so very helpful and we bought the 2013 Escape. I recently bought a 2017 Escape at Kelly Ford and can honestly say the staff on site could not have been more helpful, friendly and open. Jerry Butler Perez handled the sale with me and Ron Orel was also involved. I felt comfortable with everyone involved and will certainly recommend Kelly Ford. More