Kelly Ford

Great service, great car! When I showed up at Kelly Ford I was immediately greeted with respect and given a test drive in the car Ive been looking for. John was a huge help wit When I showed up at Kelly Ford I was immediately greeted with respect and given a test drive in the car Ive been looking for. John was a huge help with this all and really made it happen. Casey tucker was also a big part in getting everything rolling. Was very happy with my experience. Thanks again! More

Great No-High pressure sales team I went into Kelly Ford several times with my son to buy his first car. Needless to say he was very uncertain on which car he wanted, and we had many v I went into Kelly Ford several times with my son to buy his first car. Needless to say he was very uncertain on which car he wanted, and we had many visits to different dealers. Each time we visited Kelly Ford, we were welcomed and always treated with no pressure and extreme honesty. They were all very patient as we got through the process and eventually purchased a new F-150 Platinum. The delivery and whole experience was first rate. I would certainly buy from Kelly Ford again. More

Outstanding Customer Service After visiting Kelly Ford a few times and engaging in a test drive on a new 2016 Mustang GT Premium, I was very impressed with the level of customer s After visiting Kelly Ford a few times and engaging in a test drive on a new 2016 Mustang GT Premium, I was very impressed with the level of customer service and the friendly atmosphere. I'm not a big fan of the car buying process in general, but at Kelly Ford, my Internet Sales Representative, Dr. Phil Pettus was both highly knowledgeable about the Ford Mustang and more than willing to accommodate my hectic schedule. My Finance Manager, Jon Powell was extremely pleasant to work with and gave me great confidence in my Kelly Ford Purchase. In addition, Charlie Algieri-McCarthy, from the Kelly Ford Business Management team, made a point to introduce himself to me and explain the reasoning behind the offer on my motorcycle trade. Of all the dealerships I've dealt with over more than 12 years in Brevard County, I can honestly say that my purchase at Kelly Ford has been the best buying experience. The Kelly Ford Staff is wonderful across the board, from sales to finance as well as service. More

Great experience buying new F 150 Great to deal with. Honest,easy and professional. Drove 100 miles to th m,and well worth it. Very good purchase and got a good eat deal and good price Great to deal with. Honest,easy and professional. Drove 100 miles to th m,and well worth it. Very good purchase and got a good eat deal and good price for trade More

2016 GT350 Great Dealership, Salesman Mike Casey was easy to deal with. I will never buy another Ford in Broward County. Kelly Ford is my new Ford Dealership! Great Dealership, Salesman Mike Casey was easy to deal with. I will never buy another Ford in Broward County. Kelly Ford is my new Ford Dealership! More

Awsome no pressure at all we picked out a car and bought it the salesman was absolutely 150 percent awsome. also the gentleman that did all the financial wa no pressure at all we picked out a car and bought it the salesman was absolutely 150 percent awsome. also the gentleman that did all the financial was awsome too we were very happy with everything. More

Great experience & excellent service I have been buying cars for 50 years and this was one of the most pleasant buying experiences I have ever had. Chris Lefevre went way above & beyond I have been buying cars for 50 years and this was one of the most pleasant buying experiences I have ever had. Chris Lefevre went way above & beyond what one would expect from a salesman & I recommend him highly. Charlie Algieri-McCarthy, Jim Ahlquist and finance specialist Jon Powell were all extremely professional and very helpful. Kelly Ford is a great place to buy a car or truck, More

Went To Lots of Dealers, this was the best Chris Lefevre let me spend as much time as needed to look, sit in, and drive the cars. He was respectful of my budget and only showed me cars that met Chris Lefevre let me spend as much time as needed to look, sit in, and drive the cars. He was respectful of my budget and only showed me cars that met exactly my needs that we discussed before going outside. He texted me when another car became available that he knew I'd like and it was what I eventually bought. Wasn't pushy, was very enthusiastic and helpful. Marc Camelleri was also very helpful and showed me how to actually use the car, help me set up my phone with the bluetooth, and was very respectful and patient with my questions. Would shop there again. More

Train wreck from day one!! I purchased a new 2016 Ford Explorer. My sales person was great. But from day one everything else has been a nightmare. There was lot damage on the I purchased a new 2016 Ford Explorer. My sales person was great. But from day one everything else has been a nightmare. There was lot damage on the vehicle in multiple places that weren't disclosed before I purchased it, but were known by the dealership. Promises after promises were made to "make it right". It was been a constant never ending flow of problems, misdiagnosis' and further damage caused by the service technicians. I have had the vehicle for exactly 6 months and the dealership (service dept.) has had it for 27 of those days. When I escalated my complaint to upper management was when things really went south. I was met with "what's your problem now" attitudes and refusal to even communicate with me. I have requested to meet with Tim Kelly (owner/manager) in person, via voicemail, written letter... and nothing. He has made no attempt what-so-ever to solve this problem. So, unless you plan on purchasing at Kelly Ford in Melbourne FL. and having a different dealership do your service, beware! Its one giant headache that will end up costing you the integrity of your vehicle. More

New car purchase Best new car buying experience ever. From my sales person Tabby to Sandy in Finance and Customer Relation Manager Cheryl taking the time to walk me t Best new car buying experience ever. From my sales person Tabby to Sandy in Finance and Customer Relation Manager Cheryl taking the time to walk me thru all the functions of the vehicle. AND who could forget Bose. You maxe my day! Couldn't ask for a better experience. Thank you Kelly Ford ! More