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Kelly Ford

Melbourne, FL

4.8
3,129 Reviews
Kelly Ford has been serving the Melbourne community for 42 years. You can count on the Kelly Ford family for the best buying experience, and service after the sale. Stop in today, or find your next vehicle online.
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4305 Pineda Cswy

Melbourne, FL

32940

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Showing 3,129 reviews

October 25, 2016

Stress free shopping I have always dreaded car shopping. The minute you step on the lot, you feel like a guppy in sea of sharks. Not only did I not feel that way, I was More

by EMontegut
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Casey, Miguel Segura
Nov 15, 2016 -

Kelly Ford responded

Hi Erin, thank you for taking the time to leave your feedback about Mike and our dealership! At Kelly Ford we feel it is imperative to treat all of our customers with an equal amount of respect, and we are so pleased to hear you felt this throughout your experience with our sales team. Please do not hesitate to reach out, as we look forward to assisting all your future sales and service needs. Congratulations on the purchase of your new vehicle, and thank you for your recommendation!

October 25, 2016

Great experience! From the moment I started searching on line at their used autos, I received nothing but the best treatment and professionalism from each and every per More

by Patricia Jones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Pettus, Cheryl Shaton, Jon Powell
Nov 15, 2016 -

Kelly Ford responded

Hello Patricia, thank you for your outstanding review! It is always our goal to find the best deal and vehicle for each customer's specific needs, and we are so thrilled this was the case in your experience. The Ford Fusion is a wonderful option in our sedan lineup, and we know you will enjoy your new car for many miles to come. Thank you for allowing our team the opportunity to earn your trust and your business. Congratulations on your purchase!

October 23, 2016

Buying the way it should be I sent in an inquiry and request for a test drive. Everyone involved treated me like family...family that you like. John took the time to answer quest More

by Doug
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Pettus, John Alligood, Cassandra Younger, Miguel Segura
Nov 15, 2016 -

Kelly Ford responded

Hello Doug, first, welcome to the Kelly Ford family! We appreciate every one of our customers, and strive to insure that is expressed throughout your buying process. Please do not hesitate to reach out to John or any other member of our team with any future questions you may have, we are always here for you. Congratulations on the purchase of your new truck!

October 22, 2016

New vehicle Had a great experience, went to the dealership knowing what requirements we had to have in the new vehicle and what we were looking for with our 2 tra More

by Daniel Miner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harold Paquet
Nov 15, 2016 -

Kelly Ford responded

Hi Daniel, thank you for your great review! At Kelly Ford we feel that the sales process should always be a quick, transparent one, and are so pleased to hear this was the case in your experience. We are always here if you need us, and look forward to assisting all your future sales and service needs. Congratulations on the purchase of your new vehicle!

October 21, 2016

Amazing service Want to point out the service I received from Internet Jay and Jon from financing went above and beyond to help me get into a vehicle as well as made More

by Dylan J.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay McEvoy, Jon Powell
Oct 21, 2016 -

Kelly Ford responded

Thank you very much for your business and if you need anything "internet Jay" and Kelly Ford will be here for you!

October 21, 2016

Great Experience Buying a Used Car From Kelly Ford I visited Kelly Ford after visiting couple of different dealerships in and around Melbourne, FL. The sales folks were not overly aggressive like most More

by Buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tristan Palmer, Christopher Lefevre, Jon Powell
Nov 15, 2016 -

Kelly Ford responded

Thank you for taking the time to leave your feedback! We strive to maintain a no-pressure sales experience, and are so glad that was reflected in your experience with our team. Please do not hesitate to reach out if you have any further questions. Congratulations on the purchase of your new sedan!

October 21, 2016

Incompetent ninnies I had a simple oil change here. I work during their business hours so the plan was for them to leave my keys locked in my car so that I could pick it More

by Mayamoooo
Recommend Dealer
No
Employees Worked With
Curtis Merriam
October 20, 2016

fast, friendly service I went to Kelly Ford have my SUV serviced and ended up with a new 2017 SUV.I The fast service and the friendly staff helped . More

by nana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curtis Merriam, Ron Orel, Jocelynn Apfel
October 20, 2016

Thank you Excellent sales team. They worked with us to make a deal. Very professional sales and finance people. Best car buying experience we have ever had. More

by amy long
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Hogue
Oct 21, 2016 -

Kelly Ford responded

We are very pleased that Dan was able to make this a great buying experience for you!We will be here if you need us after the sale!Thank you!

October 19, 2016

Amazing customer service Went in with a specific truck in mind with specific options that the trucks in their inventory did not have. The sales team helped to locate the exact More

by Mike2681
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vinny Amore, Charlie Algieri-McCarthy, Harold Paquet, Miguel Segura
Oct 21, 2016 -

Kelly Ford responded

Thank very much!Harold and Kelly Ford are very pleased that we were able to with the purchase of your truck and to continue with anything you need in the future!

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