
Kelly Ford
Melbourne, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Stress free shopping I have always dreaded car shopping. The minute you step on the lot, you feel like a guppy in sea of sharks. Not only did I not feel that way, I was I have always dreaded car shopping. The minute you step on the lot, you feel like a guppy in sea of sharks. Not only did I not feel that way, I was comfortable, the salesperson listened to me (and as a female, I am sad to say that is often not the case when it comes to car shopping) and worked to find a deal that would meet my needs in a price I could afford. I have never been as relaxed and actually enjoyed the experience as I did this past Sunday. Thank you Mike and the team at Kelly Ford. We will definitely recommend others to shop there. Erin More
Great experience! From the moment I started searching on line at their used autos, I received nothing but the best treatment and professionalism from each and every per From the moment I started searching on line at their used autos, I received nothing but the best treatment and professionalism from each and every person I dealt with. I was in a hard situation and they made my purchase of a 2016 Fusion seem like I could just sit back and let them work the deal, which they did. Would definitely go back their again and refer anyone I know. More
Buying the way it should be I sent in an inquiry and request for a test drive. Everyone involved treated me like family...family that you like. John took the time to answer quest I sent in an inquiry and request for a test drive. Everyone involved treated me like family...family that you like. John took the time to answer questions. He was very through and made me feel like I was the only customer he had. From the initial contact from Cassandra, email from Phil and the hours that John spent with me made this the absolute easiest and best truck buying experience ever. I have bought and sold close to 30 vehicles and they are the best! John stayed with me while we waiting a bit fro Miguel in the Finance office. Miguel was no nonsense and very easy to work with. Great job everyone and Thank you! More
New vehicle Had a great experience, went to the dealership knowing what requirements we had to have in the new vehicle and what we were looking for with our 2 tra Had a great experience, went to the dealership knowing what requirements we had to have in the new vehicle and what we were looking for with our 2 trades. They made sure we had exactly what we wanted and also ensured that it was brought to the dealership in a very timely manner and were very helpful in the transition. Wonderful group of people that work here. More
Amazing service Want to point out the service I received from Internet Jay and Jon from financing went above and beyond to help me get into a vehicle as well as made Want to point out the service I received from Internet Jay and Jon from financing went above and beyond to help me get into a vehicle as well as made this experience very pleasurable for my first time purchasing my vehicle through a dealer. Look forward to bring more of my business to this dealership in the future More
Great Experience Buying a Used Car From Kelly Ford I visited Kelly Ford after visiting couple of different dealerships in and around Melbourne, FL. The sales folks were not overly aggressive like most I visited Kelly Ford after visiting couple of different dealerships in and around Melbourne, FL. The sales folks were not overly aggressive like most other places. They let you walk in and look around, and are there if you have any questions. They have a good collections of used cars. I test drove 3 midsize sedans before finalizing one. The price was right. The whole experience, before, during, and after the sale was great. I liked the culture their leadership team has built in. I highly recommend this place. - Dutta More
Incompetent ninnies I had a simple oil change here. I work during their business hours so the plan was for them to leave my keys locked in my car so that I could pick it I had a simple oil change here. I work during their business hours so the plan was for them to leave my keys locked in my car so that I could pick it up outside normal hours. When I picked up my car they didn't leave my keys. After several phone calls they agreed to mail them to me. A week later, still no keys. I did however get a phone call saying that my car was "ready to pick up." Seeing as I was in my car at the time I told them that they were mistaken. Obviously no communication and they still hadn't mailed my keys. Two more weeks go by and I still didn't have my keys. I called and was transferred several times until finally they said they would call me back. They didn't call me back. Finally I called again and spoke to someone who said that my keys had been returned in the mail. No one had called to inform me of this. It's not that difficult folks. It's been a month. I want my keys. And I want my awesome Harley Quinn key chain back. More
fast, friendly service I went to Kelly Ford have my SUV serviced and ended up with a new 2017 SUV.I The fast service and the friendly staff helped . I went to Kelly Ford have my SUV serviced and ended up with a new 2017 SUV.I The fast service and the friendly staff helped . More
Thank you Excellent sales team. They worked with us to make a deal. Very professional sales and finance people. Best car buying experience we have ever had. Excellent sales team. They worked with us to make a deal. Very professional sales and finance people. Best car buying experience we have ever had. More
Amazing customer service Went in with a specific truck in mind with specific options that the trucks in their inventory did not have. The sales team helped to locate the exact Went in with a specific truck in mind with specific options that the trucks in their inventory did not have. The sales team helped to locate the exact truck desired and had it available at their location within 2 days. They were extremely thorough in ensuring that all rebates and bonus deals were applied to the sale price. I am very satisfied with help that my sales rep, Harold, provided and the communications we exchanged during the process. The truck is awesome, especially since I just upgraded fro a 2002 model, and the quality of Ford vehicles has kept me a devoted Ford customer for over 35 years. Thank you to the entire Kelly Ford team. More