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Kelly Ford

Melbourne, FL

4.8
3,129 Reviews
Kelly Ford has been serving the Melbourne community for 42 years. You can count on the Kelly Ford family for the best buying experience, and service after the sale. Stop in today, or find your next vehicle online.
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4305 Pineda Cswy

Melbourne, FL

32940

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Showing 3,129 reviews

May 07, 2017

Excellent service while purchasing a new 2016 Ford Taurus Excellent service while purchasing new vehicle. Reggie Horton, Brent Slater, and Doug Finwall provided excellent service without pressure in finding More

by mrogers22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reggie Morton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Powell, Doug Finwall, Brent Slater
May 09, 2017 -

Kelly Ford responded

Thank you for your business and this review, Mark. We are happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Kelly Ford Team

May 06, 2017

Outstanding Sale and customer service guy. Outstanding Sale...He spoke THE TRUTH about the vehichal I purchased didn't tell me want I wanted to hear ONLY FACTS. Didn't talk to much or force hi More

by BRYAN V ELLIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vinny Amore, Brian Fulop, CD Williams
May 09, 2017 -

Kelly Ford responded

Your great feedback truly made our day. We work incredibly hard to exemplify our commitment to customer care and we are glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Sincerely, Kelly Ford Team

May 06, 2017

17 Ford Explorer Great customer service. Proactive salesmanship. They called me. Rolled out of one lease to another. Even helped me register a different vehicle. Would More

by Cpamiami
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandra Van Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick West
May 09, 2017 -

Kelly Ford responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with their overall experience. We look forward to working with you again! Sincerely, Kelly Ford Team

May 04, 2017

2012 Ford Fusion Transmission Shifts Like a New Car My 2012 Fusion was having some transmission problems when shifting. I spoke with Traci and made an appointment to have the transmission serviced. The More

by LCChristo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Traci Daly
May 05, 2017 -

Kelly Ford responded

We are truly grateful for this awesome review! We are thrilled that Traci was able to take care of you. He is a great asset to our team and we appreciate him providing you with the service that you deserve. Thank you again and we look forward to the opportunity to service you in the future. Sincerely, Kelly Ford Team

May 04, 2017

Best car buying experience ever I have dealt through several vehicles buy. Mostly they have been like going to the dentist and having all of your teeth pulled out. The experience I h More

by Suz's Toy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DT Thornton
May 04, 2017 -

Kelly Ford responded

Thank you so much for taking the time to write this review. I'm very happy to hear about your positive experience at our dealership. Congratulations on the new car! If you have any further needs, do not hesitate to stop by for a visit. Best, Kelly Ford Team

May 03, 2017

Quick and easy! Quick and easy to get my car in for service and complete all needed maintenance. They even washed and vacuumed and completed before promised time. More

by Kelly ford edge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May 04, 2017 -

Kelly Ford responded

We are so glad we could take care of all of your needs at our dealership. Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, Kelly Ford Team

May 03, 2017

Terrific experience Rick west is wonderful, he put my husband and I at ease and helped us every step of the way with purchasing our new vehicle. He was very engaging and More

by HOPE7005
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Karpowich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick West
May 04, 2017 -

Kelly Ford responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Kelly Ford Team

April 30, 2017

Exceptional service Would highly recommend this dealership. I bought a new truck and had to have a few items added. They let me borrow a loaner for an extended time due More

by Suzanne Houseman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cheryl Shaton, Jon Powell, Rick West
May 04, 2017 -

Kelly Ford responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Kelly Ford Team

April 30, 2017

Awesome From the time we drove up to the door the staff was awesome. They took care of everything so fast and professionally it was fun to be apart of the wh More

by bm12000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Pettus, Jeffrey Donnelly
May 04, 2017 -

Kelly Ford responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Kelly Ford Team

April 30, 2017

the service I received at kelly ford top notch We were in the market for a used vehicle since ours died 5 days earlier. We chose kelly ford because they seemed to have the best selection of new and More

by dbounauito69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandra Van Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Pettus
May 04, 2017 -

Kelly Ford responded

We cannot thank you enough for your wonderful review of our business and for your referrals! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Kelly Ford Team

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