
Kelly Ford
Melbourne, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,129 reviews
Another great car buying experience at Kelly Ford!!!! We went to Kelly Ford today to buy a Ford Taurus, preferably in Ruby Red and with a good idea of exactly what options we wanted. We were directed to We went to Kelly Ford today to buy a Ford Taurus, preferably in Ruby Red and with a good idea of exactly what options we wanted. We were directed to a very nice young man who was relatively new to this dealership but was obviously well informed. He asked the right questions, we arrived looking for a 2017 model and he immediately showed us a beautiful vehicle in the color I wanted and explained all the features and pointed out all the bells and whistles. My husband and I talked and our salesman picked up that I wasn't quite ready to trade in my 2006 Mustang Convertible (a previous Kelly purchase) and suggested we might like to see a Certified Pre-Owned 2016 Taurus they had on the lot. We drove over in the brand new car and surprise the 2016 looked almost exactly the same as the 2017. It was in Ruby Red had very low mileage and the extended warranty was fantastic. Along with the fact that it was also a Limited edition as opposed to a SEL edition which meant a few more bells and whistles the price was great and that meant no argument about keeping the Mustang. A girl needs to have her convertible on those balmy winter days in Florida. Hector, our salesman had the sale and I had my new car. But more importantly we have the comfort of knowing that we got the best deal around and that we will have the best service. That comes form 25 years of experience dealing with the people at Kelly Ford. This was the eleventh car we have purchased from Kelly Ford for ourselves and our children and we have always been very happy with the end result. More
Hassle-free car buying experience I recently helped my parents locate a certified pre-owned Ford Fusion online and had the good fortune of working with DT (Darrell Thornton) in the Int I recently helped my parents locate a certified pre-owned Ford Fusion online and had the good fortune of working with DT (Darrell Thornton) in the Internet department. He was very responsive by phone and text, promptly answering all of our questions. He was very accommodating to our schedule as we had to make two separate visits. We never felt any pressure whatsoever and we found him to be extremely courteous and knowledgeable. This is the way a car buying experience should be and we appreciate this type of approach, after having had negative experiences in the past at other dealerships. We also worked with Sandy in the finance department, who helped us arrange for a better extended warranty and maintenance plan, which was important to my parents. Overall it was a pleasant and enjoyable experience. We would highly recommend Kelly Ford, DT and Sandy to anyone in the market for a new or used vehicle. More
Pleasant Experience The sales and finance personnel are knowledgeable about the vehicles, flexible and creative as regards financing options, efficient as regards the pre The sales and finance personnel are knowledgeable about the vehicles, flexible and creative as regards financing options, efficient as regards the preparation of the vehicle, and overall make it a smooth and pleasant experience. More
Wonderful experience. Very courteous,friendly.Comfortable atmosphere.Good price.Very knowledgeable about the car answered all our questions.The F&I dept was very courteous Very courteous,friendly.Comfortable atmosphere.Good price.Very knowledgeable about the car answered all our questions.The F&I dept was very courteous explained warranties and help us make our choice for the extended warranty. More
Buying a new car I wish to thank my sales person Jeffrey Donnelly for his help in us purchasing our new Edge. Our time at Kelly Ford was impressive from Jeffrey to al I wish to thank my sales person Jeffrey Donnelly for his help in us purchasing our new Edge. Our time at Kelly Ford was impressive from Jeffrey to all that had helped us in getting our new Edge. More
Ford Recall Appreciate Traci Daley's patience rescheduling several times the recall visit to Kelly. I travel a lot for my job, and had to keep cancelling my visi Appreciate Traci Daley's patience rescheduling several times the recall visit to Kelly. I travel a lot for my job, and had to keep cancelling my visit. But Traci was persistent and understood, and helped me get in there finally when I had a break in travel, thanks Traci! More
I wish all salesman were like Chris, Vinnie, and Jim Chris, Vinnie and Jim Ahlquist got us the car we wanted and at a great price. Chris was relentless making sure we understood all the systems and how Chris, Vinnie and Jim Ahlquist got us the car we wanted and at a great price. Chris was relentless making sure we understood all the systems and how to operate them. Vinnie and Chris educated us on selecting the options that were right for us and then went out and found us the exact model within a day. Delivery was quick and easy and my wife loves her new car. Happy wife, happy life. Thanks guys, see you again in the not to distant future. Great sales team! More
Chris Lefevre spent time educating me & answeringl Customer service was impressive! Both my daughter and myself are disabled and require someone that is patient, understanding and can make suggestions Customer service was impressive! Both my daughter and myself are disabled and require someone that is patient, understanding and can make suggestions that are based off not only our wants but needs. Chris took that extra time and explained how the Certified Pre-Owned program works. He took time to actively listen to what we wanted. He also provided information on the Kelly Ford dealership and if we chose to purchase from them we became part of the Kelly family and would be able to drive off the lot worry free! More
Best Truck Buying Experience Ever Reggie Morton, Sandra Smith, Casey Tucker and the entire team of Kelly Ford were awesome and I'll definitely do business here again. Reggie spent ove Reggie Morton, Sandra Smith, Casey Tucker and the entire team of Kelly Ford were awesome and I'll definitely do business here again. Reggie spent over three hours walking/driving around the lot explaining every feature on several models until I had a truck that met every requirement I was looking for. More
Phil came through for me! Phil went above and beyond to find the perfect truck at the perfect price. He spent a lot of time making sure I was getting a truck that met my needs Phil went above and beyond to find the perfect truck at the perfect price. He spent a lot of time making sure I was getting a truck that met my needs and never pressured me at all. If you are looking for a salesman that you can trust, ask for Phil! I will be recommending all of my family and friends to him. Managers Jim, Charlie and Carlos all helped out with the process to make sure it was going smooth and I was happy. Sandy made sure to educate me on the available warranty plans for my truck since I'll be keeping it for awhile. I went with the 6/60k ESP. Quick and easy from start to finish. Thanks Kelly Ford! More