Kelly Ford

Excellent Customer Care and Involvement We moved to the Melbourne area after being in Titusville for a number of years and working with another great Ford dealer, Ron Norris. We called sever We moved to the Melbourne area after being in Titusville for a number of years and working with another great Ford dealer, Ron Norris. We called several Dealers in the area to find out about loaners while our truck was being serviced and was told they don't offer that service. We called Kelly Ford and they said "come on down" they have loaner cars. We had some maintenance issues that were of concern to us so we left our truck for them to look into. Jeremy was our service advisor and Kelly Ford hit the jackpot with this young man. We thought we needed new tires, front end alignment, new brakes, tune up and just an overall health check which turned out to be much less on the maintenance side than expected. This dealership could have done everything we thought we needed, but they were so upfront and honest about it, that we determined this was our new Ford dealership going forward. We will be buying another Ford in the near future and Kelly will get that business thanks to our Service Advisor and his character. More

Experience When we got there, we had a great experience with JD. He was very helpful and answered all of our questions. He explained everything as we went along. When we got there, we had a great experience with JD. He was very helpful and answered all of our questions. He explained everything as we went along. I will be referring others to him if they are looking. Overall it was a great experience. More

Great Service and outstanding experience! There is always alot of anxiety when buying a car. Our recent experience at Kelly Ford and working with Jeff Donnelly was an outstanding experience. F There is always alot of anxiety when buying a car. Our recent experience at Kelly Ford and working with Jeff Donnelly was an outstanding experience. From the time we walked in the showroom to the time we stepped out the doors with keys in hand our experience was great and Jeffrey was there all the way. EVERYONE Jeff Donnelly, Vinny Amore and Jon Powell all made the purchase successful and us satisfied customers.I highly recommend them and Kelly Ford! More

A great experience and Jesse couldn't have been nicer! The last time I bough a car from another local dealership, I felt like the shady sharks were circling. My husband and I went to the Kelly Ford deale The last time I bough a car from another local dealership, I felt like the shady sharks were circling. My husband and I went to the Kelly Ford dealership over Memorial Day weekend looking for a new truck. Jesse Sheridan approached, introduced himself, and pointed us in the direction of the F-150s. He was not pushy nor did he hover but stayed near to answer any questions. Because he was assisted by a vet in the car business (Casey Tucker), once it was time to make the deal, we knew he was relatively new to the car selling game. Don't let that stop you from asking for him personally! He is kind and warm and "spiel-free". I felt as though he was genuinely interested in helping us get in to the vehicle that we desired at a great price. Casey is a seasoned sales man and was helpful in expediting the process. Sandy in the finance department was very kind, thorough, and efficient as we went through the paper work. We are very happy with our brand new FORD F-150 and will look forward to doing more business with Jesse and Kelly Ford. More

Doing the Impossible I was upside down in a vehicle, and CD and his team were not only able to get me into a new vehicle, but they wouldn't settle for just a new vehicle. I was upside down in a vehicle, and CD and his team were not only able to get me into a new vehicle, but they wouldn't settle for just a new vehicle. They were able to get me into a new Ford F-150, which I have been pursuing for months now at other dealerships, and was consistently rejected. While there, I was not pressured into anything, and never had anyone try to intimidate me. I also had an awesome time at their on-site BBQ. Had some really good food and was able to share some laughs with CD. I hope everyone who goes to this dealership has a similar experience to mine. More

one of the best experiences we've had at any dealerships professionalism with everyone we dealt with from manager Jim Ahlquist to salesman Jeffrey Donnelly .They were helpful with every aspect of the sale. professionalism with everyone we dealt with from manager Jim Ahlquist to salesman Jeffrey Donnelly .They were helpful with every aspect of the sale. enjoyed meeting them for the first time More

Great service for a last-minute emergency recall! After experiencing an emergency with our door not closing due to a recall, we were so happy that the service dept was able to squeeze us in on a Satur After experiencing an emergency with our door not closing due to a recall, we were so happy that the service dept was able to squeeze us in on a Saturday. We were extra grateful since we were in Melbourne from Tampa just for the weekend and wouldn't have been able to travel home with our vehicle not fixed! More

Good Professional Experience at Kelly Ford I cannot speak about the Service Dept yet; but my buying experience today was extremely easy and hassle free. Everything was straight forward and rea I cannot speak about the Service Dept yet; but my buying experience today was extremely easy and hassle free. Everything was straight forward and reasonable. No stupid car salesman head games. Great dealership. More

Great service I would like to thank everyone at Kelly Ford for their assistance in the purchase of are new explorer and a special thanks goes out to Jessie Sheridan I would like to thank everyone at Kelly Ford for their assistance in the purchase of are new explorer and a special thanks goes out to Jessie Sheridan and Vinny Amore. They made us very comfortable and it was one of my best experience at car dealership,Thank you again!!! Bruce and Nancy Hewitson More

Only Dealership I buy vehicles from! Outstanding Sales and Service department! Keep up the Great work! Please fix your website and make it as good of an experience as dealing with the d Outstanding Sales and Service department! Keep up the Great work! Please fix your website and make it as good of an experience as dealing with the dealership itself. It is the most frustrating thing in the world when 20 screens pop up on every new page you open. All I want to do is look at your inventory, I do not want to win a gift card, I do not want to chat live with anyone, just look at inventory. That is all thank you! More