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Kelly Ford

Melbourne, FL

4.8
3,129 Reviews
Kelly Ford has been serving the Melbourne community for 42 years. You can count on the Kelly Ford family for the best buying experience, and service after the sale. Stop in today, or find your next vehicle online.
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4305 Pineda Cswy

Melbourne, FL

32940

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Showing 3,129 reviews

June 09, 2017

Great experience By far the least stressful car purchase we have ever made. The sales staff is absolutely amazing! They gave us a great deal and were friendly. Even af More

by Melissa Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandra Van Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tristan Palmer, Doug Finwall
Jun 19, 2017 -

Kelly Ford responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it’s encouraging to know our team was able to show you our dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Kelly Ford Team.

June 09, 2017

Amazing Experience They treat you with respect and help you understand what is wrong with your vehicle they go above and beyond. They are friend and honest. More

by browers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2017 -

Kelly Ford responded

Thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Kelly Ford. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, The Kelly Ford Team.

June 08, 2017

Made every effort to make the experience positive. We went to Kelly to look at purchasing a new Transit Connect for our business. After looking for the last three months and having really no firm commi More

by HomeWatch1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Arciniegas, CD Williams
Jun 12, 2017 -

Kelly Ford responded

We are so glad we could take care of all of your needs at Kelly ford. Thank you for giving this feedback; we will be sure to share it with CD, Carlos, and the team! We look forward to working with you in the future!! Best wishes, The Kelly Ford Team.

June 08, 2017

Fiat 500 POP Very good to deal with. Friendly, honest and keeps their word. I would recommend working with specific salesman. Either Phil Pettus or Rick West. Pers More

by TontonB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Pettus, Charlie Algieri-McCarthy, Rick West
Jun 12, 2017 -

Kelly Ford responded

We thank you for taking the time to leave this review. It means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing Kelly Ford. Sincerely, The Kelly Ford Team.

June 08, 2017

Used car buying experience My mother needed a gently used car for picking up the grandkids, shopping, and going to appointments. Kelly Ford was our first stop that morning and J More

by FIT_ninja
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Slater, Jesse Sheridan
Jun 19, 2017 -

Kelly Ford responded

Thank you for your kind words, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner.  Please feel free to contact us if you have any questions. Sincerely, The Kelly Ford Team.

June 07, 2017

Great service assistance. Once again my experience with Judy Tracy was one of extreme professionalism. Tracy handled my service requirements with speed and courtesy and ensures More

by Joe1121
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Traci Daly
Jun 12, 2017 -

Kelly Ford responded

Thank you for your great review, Joe! We're glad to have Traci on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Kelly Ford Team

June 06, 2017

happy customer! Our overall new F150 purchasing experience was very positive. We were truly amazed at how smoothly the entire process was for us. Mr. Phil, our sales More

by Arnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Pettus, Charlie Algieri-McCarthy, Carlos Arciniegas, Cheryl Shaton
Jun 07, 2017 -

Kelly Ford responded

Thank you for taking the time to write this review, Gerelyn and Arnold. We are pleased to hear that our staff was able to provide an efficient and overall positive experience. Enjoy your new F150! Kind regards, Kelly Ford Team

June 06, 2017

First Experience First time visiting Kelly Ford and were very pleased. John was wonderful at explaining all our options (some of which we never even considered). He More

by ellison2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Alligood
Jun 07, 2017 -

Kelly Ford responded

We're glad to hear that your visit went so well and John was there to provide you with such exceptional service! We hope you can visit Kelly Ford again in the not so distant future. Until then, have a great day. Best regards, Kelly Ford Team

June 06, 2017

Great group of people from sales to finance! Awesome experience! Team was friendly and patient and worked hard to get me the exact deal I wanted!!! Thank you to all for your help! More

by Coach girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Cooper, Jon Powell, DT Thornton
Jun 07, 2017 -

Kelly Ford responded

Thanks for writing. It is great to hear that our team took your satisfaction seriously and made sure you got exactly what you wanted. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Kind regards, Kelly Ford Team

June 04, 2017

Great experience. Our experience was great. Everyone we dealt with, from sales to finance, was professional and friendly. Our salesman, Tristan,patiently showed us nume More

by Vktrsvic
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tristan Palmer, Jon Powell, Doug Finwall
Jun 07, 2017 -

Kelly Ford responded

Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. Take care and happy trails! Kind regards, Kelly Ford Team

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