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Kelly Ford

Melbourne, FL

4.8
3,129 Reviews
Kelly Ford has been serving the Melbourne community for 42 years. You can count on the Kelly Ford family for the best buying experience, and service after the sale. Stop in today, or find your next vehicle online.
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4305 Pineda Cswy

Melbourne, FL

32940

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Showing 3,129 reviews

June 19, 2017

Committed Two people showed their great knowledge of the car we were I interested in. Thanks especially to Jesse Sheridan for his concern and Vinny Andre. More

by Judy Gee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vinny Amore, Jesse Sheridan
Jun 19, 2017 -

Kelly Ford responded

Thank you for leaving us this great review, Judy. We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Sincerely, The Kelly Ford Team.

June 19, 2017

Service Experience After many unhappy visits to a dealership in my home town I scheduled a service appointment with Kelly Ford. After being greeted immediately upon arri More

by thisisdumb6969
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2017 -

Kelly Ford responded

We would like to extend our gratitude to you for taking the time to give us your feedback. It is wonderful to hear that our service staff at Kelly Ford was able to provide you with an unforgettable experience! We strive to give each one of our customers the attention and care you deserve, and we are so glad to hear that we have achieved that with you. Thank you so much and if you have any questions about the work that was done please feel free to contact us! Sincerely, The Kelly Ford Team

June 16, 2017

Excellent If you're looking to buy a car go see CD Williams. He will help you find the perfect car for you. He doesn't push any unwanted sale and will focus on More

by DayneB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curtis merrian , Jon Powell, CD Williams
Jun 19, 2017 -

Kelly Ford responded

We always like to read customer feedback and are happy to know your recent visit was a pleasant one. Customer service is a huge priority for us, so it is great to know that CD and Jon treated you with the respect you deserve. Congratulations on your new purchase! If there is anything else that we can for you please don’t hesitate to reach out. Best, The Kelly Ford Team

June 16, 2017

WOW...don't wait! What a surreal experience. If you are thinking about buying a new car, put Kelly Ford on US 1 in Melbourne @ the top of your list... these guys were More

by Kaycee Doyle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reggie Morton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sandy & George with Allstate Insurance, Charlie Algieri-McCarthy, Doug Finwall
Jun 19, 2017 -

Kelly Ford responded

It is very kind of you to write us such a nice review. We're proud to offer our customers an easy and pressure-free shopping experience, and We’re glad to hear that was the case for you on your recent visit to Kelly Ford. Reggie, Charlie, Doug, and Sandy are truly exceptional employees and we appreciate them for giving you a great experience.Thank you so much for your business and please let us know if there's anything else we can do for you. Best, The Kelly Ford Team

June 16, 2017

Easy in an out!!! Easy to work with an a beautiful car out the door!!! Rick walked us through everything and was very professional, that made the transaction very easy More

by sstdennis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick West
Jun 19, 2017 -

Kelly Ford responded

Thank you and congratulations on your purchase! We are so very pleased that we could make your visit easy and hassle free, and we believe that's how every car buying experience should be. We are sincerely grateful for your visit and enjoy your new car! Do come back to us for any of your future automotive needs! Best, The Kelly Ford Team

June 16, 2017

Great Service!! I am very happy with my new car. The staff at Kelly Ford was amazing. Everyone was so nice and welcoming. They worked with the bank to get me a kille More

by sdiaz1670
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandra Van Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Ahlquist, Phil Pettus, Charlie Algieri-McCarthy, Jon Powell, Doug Finwall
Jun 19, 2017 -

Kelly Ford responded

Thank you for the great feedback! We appreciate hearing all comments, so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, The Kelly Ford Team.

June 16, 2017

Service Experience- Recall of Air Bag Device My appointment was right on time and the dealer shuttle took me to work with 15 minutes of my arrival. The recall work was done within two hours and t More

by Nickster74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Sheridan
Jun 19, 2017 -

Kelly Ford responded

Thank you for leaving us your positive review. We're glad to hear that your service visit went so well. We are pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there's anything more that we can do, please come back and see us again. Take care! Best, The Kelly Ford Team

June 15, 2017

Excellent, Professional, Accommodating, Knowledgable & Fair We traded in our Ford Explorer for a new Ford Escape. We downsized for retirement budget reasons. The staff took the time to understand our needs and More

by Steve I
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Algieri-McCarthy, Cheryl Shaton, Jon Powell, Brent Slater
Jun 18, 2017 -

Kelly Ford responded

Steve, I sincerely thank you for going out of your way to write this review about Kelly Ford. We try to create a comfortable and stress-free environment for each and every customer. We are so thrilled that they were able to take care of you and accommodate your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. We hope you enjoy your new Ford Escape! If you have any further needs, please don’t hesitate to come back and see us. Sincerely, The Kelly Ford Team

June 13, 2017

Easy and Complete The staff is ultra friendly and helpful. They aren't pushy, they explain everything fully and accurately. They answer the questions and get answers fr More

by Storyguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vinny Amore, Cheryl Shaton, Jon Powell, CD Williams
Jun 18, 2017 -

Kelly Ford responded

Thank you for your feedback and recommendation. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it’s encouraging to know that our sales personnel were able to show you our dedicated and personalized service. It's fantastic to know that we were able to make your car purchase incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Sincerely, The Kelly Ford Team

June 13, 2017

Outstanding Purchase Experience My purchase of a 2017 Ford Explorer at Kelly Ford in Melbourne, FL was one of the best I've ever had. My salesman, Chris Lefevre worked hard to both More

by Ralph
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra Van Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vinny Amore, Charlie Algieri-McCarthy, Christopher Lefevre
Jun 18, 2017 -

Kelly Ford responded

Ralph, thank you so much for taking the time to write this review! Chris is great with people and focuses on what the customers’ needs are. He will be pleased to hear about your positive experience. As the paperwork goes, we try our hardest to process it as thoroughly and quickly as possible, and we do appreciate your patience and praise. If you have any questions about your new Ford Explorer, please come back in to visit! Sincerely, The Kelly Ford Team

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