Kelly Ford

Easy experience I purchased my new F150 here at Kelly Ford. Phil Pettus was a great help in my buying process. He was there to answer all of my questions and needs. T I purchased my new F150 here at Kelly Ford. Phil Pettus was a great help in my buying process. He was there to answer all of my questions and needs. The staff seemed personable which was nice. I highly recommend taking advantage of Ford financing as it was the kicker for me, buying new vs. used. I did have a couple issues after I left the lot and had to come back for. I noticed that the roof drip molding and a rear tail light cover were both loose on one side. The service department was able to order a missing rivet and grommet and installed with no issue. I also noticed the chrome bumper had two haze/tarnish spots under the front license plate holders. Service told me to buff out myself. The day I purchased the truck it was wet out and did not notice. I was hoping that they would have buffed it out, no big deal though. I also had a bed cover installed a few days later and with it raining out, I did not noticed it being uneven (nobody walked out with me to go over it). I was able to adjust later at home. I expected more for paying $150 for the install. Overall, this was a great purchase and would purchase again at this dealership. More

Very good overall Everything went smoothly and quickly from setting up the appointment to evaluating the right work scope and job completion. Good communication from t Everything went smoothly and quickly from setting up the appointment to evaluating the right work scope and job completion. Good communication from the service contact all along. Fair prices. More

Service Maintenance Ford Fiesta 2016 My Fiesta was scheduled for a service call, and from the moment I arrived to conclusion it was an outstanding experience. All the service personnel w My Fiesta was scheduled for a service call, and from the moment I arrived to conclusion it was an outstanding experience. All the service personnel were courteous and interested in my car's needs. This is an outstanding dealership to be partnered with as a customer and as a lifelong Ford owner. More

Very satisfied customer I was very happy to do business with such a courteous and helpful dealership. Everything I was told was done to perfection. Your employee Judy took h I was very happy to do business with such a courteous and helpful dealership. Everything I was told was done to perfection. Your employee Judy took her time and explained a few things to me that I was not quite sure of and saw that all my needs were taken care of. It was a very good experience and I would recommend Kelly Ford to anyone. More

FANTASTIC SERVICE JUDY DALY was really great to work with. My vehicle had gone in for service, and not only was she friendly but also very informative. My appointment JUDY DALY was really great to work with. My vehicle had gone in for service, and not only was she friendly but also very informative. My appointment scheduled was on time and my wait was not long at all. I would definitely recommend friends and family to bring their vehicles to be serviced at this dealership. More

JUDY DALY IS WONDERFUL Judy Daly is a wonderful person to have running the service side of the dealership! Kelly Ford is a Very fair and family oriented dealership who since Judy Daly is a wonderful person to have running the service side of the dealership! Kelly Ford is a Very fair and family oriented dealership who sincerely care about their customers! More

Excellence! I was very satisfied with the service I received as soon as I pulled up. The staff at Kelly Ford have always given me the best service and have alwa I was very satisfied with the service I received as soon as I pulled up. The staff at Kelly Ford have always given me the best service and have always gone above and beyond to meet my needs. I am extremely happy with my Ford Fusion and I would happily continue to service my car there for a long time. More

most pleasent auto purchase in my life at 67 yrs old !! been looking for a replacement car thats fun for both my wife and I. I saw this 2015 RS Camero on display at Kelly Ford.Went in to check it out and w been looking for a replacement car thats fun for both my wife and I. I saw this 2015 RS Camero on display at Kelly Ford.Went in to check it out and was greeted by Jeffery Donnelly. Jeffery was very pleasent and knowledgeable told him I would be back the next day .I went back and he was still friendly as helpful without being pushy .I took the car for a ride and returned to the dealership.When I got there they were having a retirement party for a co worker . I was invited to have some lunch and made to feel quite a t home.I did have some lunch and great conversation a lady even got me a piece of cake !!After the festivities had subsided ,Jeffery and I were talking about the car and he introduced me to Vinney Amore his supervisor . We discussed the deal and I decided to purchase the car.I went to finance and met Jon who was soo helpful we did what needed to be done and while I was taking care of that Jeffery and Vinney brought the car to be detailed .When I finished with Jon .the car was ready ,I hopped in it and came home .A happy car owner . More

New Car The purchase was overall great. Everyone there helped answer all of my questions and knew the answers that I needed in order to make such a huge decis The purchase was overall great. Everyone there helped answer all of my questions and knew the answers that I needed in order to make such a huge decision in my life. More

Outstanding Buying Experience Chris Lefevre was incredibly helpful with everything. From helping a young kid wandering the lot to ensuring that every possible benefit and savings w Chris Lefevre was incredibly helpful with everything. From helping a young kid wandering the lot to ensuring that every possible benefit and savings was found, he could not have been better. The entire staff was accommodating and went out of their way to help with the whole purchase process. Easily one of the best car buying experiences I've ever had. From Chris and Austin to Doug and Carlos, I couldn't be happier. I will certainly be buying any future vehicles from Kelly Ford. More