Kelly Ford

5 star customer service My husband and I have been shopping for a used truck. We have visited several dealerships and car lots. Our experience prior to visiting Kelly Ford us My husband and I have been shopping for a used truck. We have visited several dealerships and car lots. Our experience prior to visiting Kelly Ford usually ended with dodging the pushy salesman and racing out of the dealership. We decided to drive through the Kelly Ford Parking lot on Sunday morning " just to take a quick look" we spotted a truck that we have been looking to purchase. A salesman approached us very non confrontational and asked if there was anything he could help us with. He was very laid back and very helpful. It felt like a buddy was showing us his truck and not a salesman. We were immediately impressed with his demeanor and personality. We purchased the truck and are very happy with the entire car buying experience. From the initial visit with Reggie all the way through the finance with Carlos it was a very painless experience. We highly recommend Reggie Morton for all your car buying needs. We had the opportunity to meet Charlie Algiers McCarthy the sales manager who was just as impressive as Reggie. He was helpful and informative for our needs. Kelly Ford has an A plus team. We will be recommending Kelly Ford to all our friends and relatives looking for a new or used car or truck. Thank you very much for the 5 star customer service. More

Best Purchasing Experience Ever! My car was hit, and I was looking to purchase a new vehicle. I was a little frustrated after the incident and very much not into the buying experience My car was hit, and I was looking to purchase a new vehicle. I was a little frustrated after the incident and very much not into the buying experience. Tristan and Chris we the sales agents I spoke with. Both were very helpful and patient as I figured out which car would work best for me. Tristan even came in on his day off to be there when I picked up my car. The overall experience was great. Everyone was helpful and did not pressure me into an immediate decision. More

Great sales people wouldn't have bought this truck without the help of these very nice sales people. I was there 11 years a go and brought my first truck this is my sec wouldn't have bought this truck without the help of these very nice sales people. I was there 11 years a go and brought my first truck this is my second truck and ill be back for my third. Ford forever More

Best Purchasing Experience Ever! This was the smoothest and best purchase I've ever had. I had recently walked out of another dealership in Melbourne, Fl that had high customer rating This was the smoothest and best purchase I've ever had. I had recently walked out of another dealership in Melbourne, Fl that had high customer ratings. I did my due diligence before making big purchases. I decided to try Kelly Ford since they had good reviews as well. Phil (salesman) was awesome from the very beginning. He worked on getting me most for my money and worked to find as many discounts that applied. Carlos (financing) was just as amazing. He was very informative and guided me through my different options and even worked to get me 0% interest. I honestly never had a car buying experience like this. Kelly Ford has found a customer for life. If you are considering making a purchase, do yourself a favor and call Phil. You will get a professional and genuine experience. More

Friendly Staff and Professional Service At 65 and purchaser/driver of many cars, trucks, and SUV's I thought I had seen it all but what a pleasant surprise was in store for me at Kelly Ford. At 65 and purchaser/driver of many cars, trucks, and SUV's I thought I had seen it all but what a pleasant surprise was in store for me at Kelly Ford. The entire process was smooth and I was in at 1;00pm and out by 5:00pm in my new Explorer. Great people, excellent attention to my needs, and looking forward to having my service done at Kelly. More

Low pressure deal Vehicle spotted online. Communication with Chuck Cooper. Sale at dealer handled by Tristan Palmer. Tristen handled all my questions and two test drive Vehicle spotted online. Communication with Chuck Cooper. Sale at dealer handled by Tristan Palmer. Tristen handled all my questions and two test drives along with finalization of deal. Also followed through on all promised work on vehicle with help of Chuck. Overall good experience! More

Great customer service Had a great experience at Kelly Ford yesterday. Bought a used vehicle from Brent. He was very informative and had great customer service! His manager Had a great experience at Kelly Ford yesterday. Bought a used vehicle from Brent. He was very informative and had great customer service! His manager Doug was also wonderful! Will recommend them to anyone in the market for a new vehicle! More

Judy Daly is the most knowledgeable Auto female I know. Great experience with Judy Daly and her entire service team.I have worked with for many years and always goes out of her way to help people. Great experience with Judy Daly and her entire service team.I have worked with for many years and always goes out of her way to help people. More

Great experience! All the people we dealt with were affable, friendly and welcoming. We cannot say enough good things about Rick West and our new (used) car. All the people we dealt with were affable, friendly and welcoming. We cannot say enough good things about Rick West and our new (used) car. More

Great Customer Service Both CD, Doug, and Dean were extremely helpful in both finding the Focus I was looking for, and with getting me the best deal available to me. Both of Both CD, Doug, and Dean were extremely helpful in both finding the Focus I was looking for, and with getting me the best deal available to me. Both of these gentlemen are perfect examples of how a professional should conduct themselves. I would definately recommend Kelly Ford for anyone in the market for a new car. More