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Kelly Ford

Melbourne, FL

Overview
Employees
Reviews
Vehicles
4.8
3,086 Reviews
Kelly Ford has been serving the Melbourne community for 42 years. You can count on the Kelly Ford family for the best buying experience, and service after the sale. Stop in today, or find your next vehicle online.
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4305 Pineda Cswy

Melbourne, FL

32940

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Showing 3,086 reviews

February 03, 2024

Had smooth and easy process buying my truck at Kelly ford, would highly recommend purchasing here. More

by surferbrent87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clayton Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Alligood
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Feb 03, 2024 -

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Boyd Morrow General Sales Manager (321) 504-8325

February 02, 2024

Excellent dealership work with and local , keep my business with here and support our county businesses! Come in handy also for warranty work More

by splitty64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul, Steven Rothe
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February 01, 2024

Very good service. Friendly staff. They go above and beyond the standard. They are all willing to help no matter what. More

by Huffgraysen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Cotton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 01, 2024 -

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Boyd Morrow General Sales Manager (321) 504-8325

January 27, 2024

I was very pleased with your salesperson and your manager, Robert. Little disappointed in your financing, although I paid cash More

by cfrates1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clayton Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 28, 2024 -

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Boyd Morrow General Sales Manager (321) 504-8325

January 26, 2024

Kelly Ford has always taken care of my family and our cars! Highly Recommend them! More

by Stacia718
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sandra Van Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Egor, Omar De Jesús
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Jan 26, 2024 -

Kelly Ford responded

Stacia, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Boyd Morrow General Sales Manager (321) 504-8325

January 26, 2024

Best Ford Dealership in the area! Restored my faith in Ford. These folks are fair and honest. Had my '20 Ford Explorer towed to Kelly when the 10R60 transmission failed, under warr More

by PeterDinBB
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Karpowich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Bekkelund, Steven Rothe
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Jan 26, 2024 -

Kelly Ford responded

Peter, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Boyd Morrow General Sales Manager (321) 504-8325

January 26, 2024

This dealership is excellent very courteous very good customer service. Robert the sales manager was the reason we ended up buying our 2023 F150. More

by mk3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Brown
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Jan 28, 2024 -

Kelly Ford responded

Mk3, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Boyd Morrow General Sales Manager (321) 504-8325

January 25, 2024

Poor communication with clients. Tired of dealing with this location. Same issues over and over for the past 20 years More

by Twooldridge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None of these
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Jan 26, 2024 -

Kelly Ford responded

Thank you for your feedback. I pulled your repair order, and it appears your vehicle was in for transmission issues. Came in on 12/26 and was done with a complete overhaul on 1/8. I did pull communication records and saw there was communication back and forth 12/27, 12/28, 12/30, 1/3 and 1/5. I do see that most of the communication took you reaching out to us. I do sincerely apologize. I will be having a conversation with the service advisor today. It does look like it was a good turn around time and we did provide a rental. I am sorry about the communication issue and it will be addressed. If you have any further questions or concerns please feel free to contact me. Thank you Jeremy Collins Kelly Ford & Infiniti of Melbourne Florida Market Fixed Operations Director 321-254-4283 ext 1300 760-718-9469

January 20, 2024

Had my 2023 F150 in for a bucket seat issue. Wilson Vasquez was professional and spot on with his service. I appreciate it Wilson, keep up the good work! More

by wshervey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wison Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2024 -

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Boyd Morrow General Sales Manager (321) 504-8325

January 08, 2024

Salesman were very welcoming, personable and very helpful in selecting a car that I would enjoy, owning and driving More

by wayjolgai
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Egor
Report | Print
Jan 08, 2024 -

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Boyd Morrow General Sales Manager (321) 504-8325

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