Back

Kelly Ford

Melbourne, FL

4.8
3,129 Reviews
Kelly Ford has been serving the Melbourne community for 42 years. You can count on the Kelly Ford family for the best buying experience, and service after the sale. Stop in today, or find your next vehicle online.
Contact Dealership

4305 Pineda Cswy

Melbourne, FL

32940

Directions

By Type

Showing 3,129 reviews

July 19, 2017

Treated with Respect I went in on a Sunday to look at a newer Expedition than what we had. Brent Slater was the salesman who assisted me. He was very professional and di More

by McInD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Arciniegas, Doug Finwall, Brent Slater
Jul 20, 2017 -

Kelly Ford responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it’s encouraging to know Brent and Doug were able to show you dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs Best, Kelly Ford Team

July 17, 2017

Thanks It was a pleasure to have CD assisting me with the purchase of my vehicle. He was extremely professional and knowledgeable. I would recommend him! More

by Phil Martinez
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Arciniegas, CD Williams
Jul 18, 2017 -

Kelly Ford responded

Phil, we appreciate you taking the time to leave us a great review! We are pleased to hear CD did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Warm regards, Kelly Ford Team

July 16, 2017

Helped me through a difficult process I had been in a bad spot because of a problematic car from a seedy dealership. Mr. West was more than accommodating, with test drives and exploring al More

by Nathaniel Albury
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George S. with Allstate, Carlos Arciniegas, Rick West
Jul 18, 2017 -

Kelly Ford responded

Nathaniel, we love hearing about customers who have a great experience at Kelly Ford and we are glad you are one of them! We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle. Warm regards, Kelly Ford Team

July 14, 2017

Very efficient Thorough inspection by service tech revealed a bent half shaft disguising itself as an alignment issue. Very pleased with tenacity and expeditiousness More

by 13Escape
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Traci Daly
Jul 18, 2017 -

Kelly Ford responded

Thank you for leaving us this great review! We’re very happy to hear that Traci was of such great help to you. She takes pride in her customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Warm regards, Kelly Ford Team

July 14, 2017

Great Service advisor Service advisor Traci Daly is always friendly and polite. She is very professional and knowledgeable in what she does. We have been taking our 2013 Fo More

by Ford Edge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Traci Daly
Jul 18, 2017 -

Kelly Ford responded

We are truly grateful for this awesome review! We are thrilled that Traci was able to take care of you. She is a great asset to our team and we appreciate her providing you with the service that you deserve. Thank you for your loyalty to us here at Kelly Ford and we look forward to your continued business! Warm regards, Kelly Ford Team

July 12, 2017

Great service Very satisfied with the great customer service today by Sean Thomas Harmon. He's knowledgeable and detail oriented. Went the extra step in the pouring More

by 19C7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Thomas Harmon
Jul 18, 2017 -

Kelly Ford responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the great customer service you received from Sean. If there is anything more that we can do please come back and see us again. Take care! Warm regards, Kelly Ford Team

July 11, 2017

Top notch I'm in a lousy credit situation but make decent money. These guys worked with me instead of blowing me off, and got me a great car at a fair rate. Wil More

by Justhappy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Cooper, Jon Powell
Jul 12, 2017 -

Kelly Ford responded

Thank you for the feedback! We are happy to hear of your positive experience at Kelly Ford, and we are grateful you chose us for your automotive needs. We look forward to serving you again in the future! Regards, Kelly Ford Team

July 11, 2017

I was looking for a mustang that was reasonably priced My mother and I got help immediately from a nice salesman named Reggie. I told him I was not looking for a convertible and wanted a touch screen and a More

by mustanglover69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reggie Morton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Mccarthy , Carlos Arciniegas
Jul 12, 2017 -

Kelly Ford responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it’s encouraging to know Reggie was able to show you our dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. Regards, Kelly Ford Team

July 10, 2017

my salesman John Alligood My salesman was great , John made this experience very easy and showed real concern when i explained why i had to buy a new car when i really was not More

by carol Sweet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Alligood
Jul 12, 2017 -

Kelly Ford responded

Your kind words mean a lot to us, Carol. We appreciate your feedback and are happy to hear that John was able to meet your needs. At Kelly Ford, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Regards, Kelly Ford Team

July 09, 2017

Very good We were very pleased with our sales person Bill P. There was no pressure and he was very informative, we couldn't have asked for a better experience More

by jimg7247
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vinny Amore, Bill Papenfus
Jul 12, 2017 -

Kelly Ford responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and we’re glad to hear that was the case for you on your recent visit to Kelly Ford. Thank you so much for your business and please let us know if there's anything else we can do for you. Regards, Kelly Ford Team

...
148
...