
Kelly Ford
Melbourne, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,129 reviews
Treated with Respect I went in on a Sunday to look at a newer Expedition than what we had. Brent Slater was the salesman who assisted me. He was very professional and di I went in on a Sunday to look at a newer Expedition than what we had. Brent Slater was the salesman who assisted me. He was very professional and did not try to put me into a car that I didn't want. He and Doug Finwall were there to answer all my questions and take care of all my concerns. They treated me with respect and never talked "down" to me, i.e. treated me like a woman who didn't know anything. More

Thanks It was a pleasure to have CD assisting me with the purchase of my vehicle. He was extremely professional and knowledgeable. I would recommend him! It was a pleasure to have CD assisting me with the purchase of my vehicle. He was extremely professional and knowledgeable. I would recommend him! More

Helped me through a difficult process I had been in a bad spot because of a problematic car from a seedy dealership. Mr. West was more than accommodating, with test drives and exploring al I had been in a bad spot because of a problematic car from a seedy dealership. Mr. West was more than accommodating, with test drives and exploring all options. It was found to be a better choice to get a new car when the bank didn't want to go through on my trade in's value (or lack thereof). Mr. Arciniegas spent quite some time talking to banks for me; he was thorough and informative. With their help and guidance, never once being pushy, I made a great investment that is the best for my girlfriend and I's future. Every step (test drives>insurance>finance>closing) was made a great experience. I can't thank you enough. More
Very efficient Thorough inspection by service tech revealed a bent half shaft disguising itself as an alignment issue. Very pleased with tenacity and expeditiousness Thorough inspection by service tech revealed a bent half shaft disguising itself as an alignment issue. Very pleased with tenacity and expeditiousness of service tech tracking down/correcting the problem. Traci Daly kept us informed every step of the way of repair progress. Traci was extremely courteous and well informed, completely explaining the issue and nature of the repair work. Absolutely stellar service! More
Great Service advisor Service advisor Traci Daly is always friendly and polite. She is very professional and knowledgeable in what she does. We have been taking our 2013 Fo Service advisor Traci Daly is always friendly and polite. She is very professional and knowledgeable in what she does. We have been taking our 2013 Ford Edge there for 4 years and have always been very happy with the way Traci Daly has treated us. More
Great service Very satisfied with the great customer service today by Sean Thomas Harmon. He's knowledgeable and detail oriented. Went the extra step in the pouring Very satisfied with the great customer service today by Sean Thomas Harmon. He's knowledgeable and detail oriented. Went the extra step in the pouring rain bringing my car to the covered service entrance-Thanks! More
Top notch I'm in a lousy credit situation but make decent money. These guys worked with me instead of blowing me off, and got me a great car at a fair rate. Wil I'm in a lousy credit situation but make decent money. These guys worked with me instead of blowing me off, and got me a great car at a fair rate. Will shop with them again in the future. More
I was looking for a mustang that was reasonably priced My mother and I got help immediately from a nice salesman named Reggie. I told him I was not looking for a convertible and wanted a touch screen and a My mother and I got help immediately from a nice salesman named Reggie. I told him I was not looking for a convertible and wanted a touch screen and all the fancy electronics. Reggie took us for a drive after showing me every button and feature on the 2017 Mustang. My mother and I had fun on the test drive for a I-4 mustang. When we were waiting too get the new car cleaned up and ready for me nice employees asked us if we wanted subs and drinks. It is the nicest car I have ever had since I am only 22 years old. More
my salesman John Alligood My salesman was great , John made this experience very easy and showed real concern when i explained why i had to buy a new car when i really was not My salesman was great , John made this experience very easy and showed real concern when i explained why i had to buy a new car when i really was not ready at this time . He never rushed me and spent so much explaining things. I have bought many cars and I also was married to a car salesman and have been around many dealerships. John was different , he shows and performs in a way you know he cares more about the customer then the sale. I hope in the future i might be able to send him some customer.s Thank you Carol Sweet More
Very good We were very pleased with our sales person Bill P. There was no pressure and he was very informative, we couldn't have asked for a better experience We were very pleased with our sales person Bill P. There was no pressure and he was very informative, we couldn't have asked for a better experience. More