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Kelly Ford

Melbourne, FL

4.8
3,129 Reviews
Kelly Ford has been serving the Melbourne community for 42 years. You can count on the Kelly Ford family for the best buying experience, and service after the sale. Stop in today, or find your next vehicle online.
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4305 Pineda Cswy

Melbourne, FL

32940

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Showing 3,129 reviews

August 02, 2017

Fantastic Experience !!!! We had the best experience at Kelly Ford purchasing our vehicle. We very much appreciate Phil Pettus, Sandra Smith and Charlie Algieri for making ou More

by Kathryn L Swain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandra Van Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Pettus, Charlie Algieri-McCarthy
Aug 17, 2017 -

Kelly Ford responded

Kathryn, thank you for taking the time to submit this amazing feedback. We will continue to offer the best car buying experience to each and every customer we come in contact with. Thank you again for your kind words and business. Sincerely, Kelly Ford Team

July 30, 2017

New Edge I have to say that my recent purchase of a new 2017 Ford Edge SEL at Kelly Ford was one of the easiest and most pleasant car buying experiences I have More

by Joe T
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sandra Van Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheryl Shaton, Doug Finwall, CD Williams
Aug 01, 2017 -

Kelly Ford responded

Joe, Kelly Ford thanks you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your Five-Star Review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Warm regards, Kelly Ford Team

July 28, 2017

Ran The Extra Mile Phil Pettus, Rob Saslow, Jon Powell, Charlie Algieri-McCarthy, Jim Ahlquist and Paul Cotton teamed up and located a car that fit my requirements and g More

by bradfromcentralfl
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jim Ahlquist, Phil Pettus, Rob Saslow, Charlie Algieri-McCarthy, Cheryl Shaton, Jon Powell
Aug 01, 2017 -

Kelly Ford responded

Thank you Brad, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. Our knowledgeable sales team is patient and eager to assist. Please feel free to contact us if you have any questions on your new vehicle. Warm regards, Kelly Ford Team

July 28, 2017

Help in time of need All of the people at Kelly Ford were very helpful dealing with my situation. Very friendly and comfortable felling. Kelly Ford has earned my business. More

by Tgerber36
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra Van Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Algieri-McCarthy, Tristan Palmer
Aug 01, 2017 -

Kelly Ford responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear our team was helpful and friendly, and that we made you feel comfortable during your visit. If you have any questions, please don't hesitate to reach out to us again. Warm regards, Kelly Ford Team

July 26, 2017

Very considerate The sales staff and sales manager were more than helpful, considerate. My wish was their command. I felt good about my decision to purchase a used car More

by Ladybug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vinny Amore, Charlie Algieri-McCarthy, Jon Powell, Hector Misuraca
Jul 26, 2017 -

Kelly Ford responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction on each and every purchase and we hope you enjoy your new vehicle for a long time to come. It was truly a pleasure working with you. All best, Kelly Ford Team

July 26, 2017

Just in time! On July 1, I brought my Grand Marquis in for an oil change and routine maintenance. My supervisor ws Sean Harmon., who pointed out that I needed new w More

by rbg2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Harmon, Daniel Smith
Aug 01, 2017 -

Kelly Ford responded

We really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that Sean and the rest of our team provided you the great service experience! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Warm regards, Kelly Ford Team

Aug 01, 2017 -

Kelly Ford responded

We really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that Sean and the rest of our team provided you the great service experience! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Warm regards, Kelly Ford Team

July 23, 2017

Recommended Sales Team If you need to purchase a new truck I would recommend speaking with the team members that are the definition of professionalism. Brent Slater, Doug F More

by synak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Traci Daly, Tabby Collins, Jon Powell, Doug Finwall, Brent Slater
Jul 24, 2017 -

Kelly Ford responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. We appreciate you for letting others know about your experience at Kelly Ford. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Kelly Ford Team

July 23, 2017

Good truck. Good people Went there looking for a new truck and was greeted by A gentleman named CD. He was super friendly and helpful with any questions we had which ultimate More

by CarguyFish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CD Williams
Jul 24, 2017 -

Kelly Ford responded

Thank you, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle. Best, Kelly Ford Team

July 23, 2017

Quick and Easy Everyone we came into contact with was very friendly. All made sure we were being taken care of. The dealership looked great, very clean. Very sati More

by Amy123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Cooper
Jul 24, 2017 -

Kelly Ford responded

Amy, we are very happy to hear that your overall experience with us has been efficient and pleasant. Our team takes customer service very seriously and we’re thrilled to know that you are satisfied with our services. We will be sure to pass along your kind words to the team and we look forward to seeing you again. Best, Kelly Ford Team

July 21, 2017

Above and Beyond I wanted to thank Traci Daly on the hard work she did to get my truck fixed. I had defective glass on my sunroof that crack from end to end. She was a More

by afoster231
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Traci Daly
Jul 24, 2017 -

Kelly Ford responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Best, Kelly Ford Team

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