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Kelly Ford

Melbourne, FL

4.8
3,129 Reviews
Kelly Ford has been serving the Melbourne community for 42 years. You can count on the Kelly Ford family for the best buying experience, and service after the sale. Stop in today, or find your next vehicle online.
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4305 Pineda Cswy

Melbourne, FL

32940

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Showing 3,129 reviews

September 02, 2017

Awesome! Unbelievable service. I called that day around 11:00 am thinking I would be told no again... WS sure that I was just wasting my time with someone else More

by Lau8chaf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Algieri-McCarthy, Tristan Palmer, Jon Powell
Sep 05, 2017 -

Kelly Ford responded

Thank you, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle. Warm regards, Kelly Ford Team

September 02, 2017

No hassles buying my first used car! My salesman, Bob Doyle, made my car buying experience stress free. I am totally happy with my 2016 Ford Fusion hybrid. I will definitely come back for More

by Holly K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Finwall, Bob Doyle
Sep 05, 2017 -

Kelly Ford responded

Thank you for this review, Holly. We really appreciate you leaving us your input. We are very pleased to hear that Bob could make your car shopping experience so pleasurable and stress free. We are glad to hear you are happy with your new 2016 Ford Fusion Hybrid. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Warm regards, Kelly Ford Team

September 02, 2017

Very impressed This was by far the smoothest stress free car buying experience we have ever had! Brent went above and beyond making us happy customers. He was reco More

by Silver queen Escape
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Algieri-McCarthy, Jon Powell, Brent Slater
Sep 05, 2017 -

Kelly Ford responded

What an enjoyable review to read! It is reassuring to know Brent provided you with a hassle-free and great shopping experience. Kelly Ford’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. We’re happy to hear you left our dealership feeling satisfied about your experience. Don’t hesitate to call or stop in should you have any questions. Warm regards, Kelly Ford Team

September 02, 2017

Great car buying experience! Bob Doyle the salesman was very attentive and prompt at returning my inquiries. We came to an acceptable agreement on price and terms. The rest of the More

by Marie Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vinny Amore, Charlie Algieri-McCarthy, Austin Van Kirk, Cheryl Shaton, Jon Powell, Bob Doyle
Sep 05, 2017 -

Kelly Ford responded

Thank you so much for taking the time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we’re glad that our team made such a great impression on you. Warm regards, Kelly Ford Team

September 02, 2017

Friendly and helpful. Everyone I encountered were helpful and made me feel at ease. I would certainly recommend Kelly Ford, in fact I already have! Thank you. I am very hap More

by Saturn Happy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra Van Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dean in insurance, Casey Tucker, Charlie Algieri-McCarthy, Jesse Sheridan
Sep 05, 2017 -

Kelly Ford responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful and made you feel at ease during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Warm regards, Kelly Ford Team

September 01, 2017

First service appointment I recently completed the first service visit for my F-150. It was a pleasant experience from beginning to end. The scheduling process was convenient, More

by dmhesspa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Prather, Judy Daly, CD Williams, Leo Diaz
Sep 05, 2017 -

Kelly Ford responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Warm regards, Kelly Ford Team

August 30, 2017

Thank you so much! I had a quick, pleasant experience with my second purchase from Kelly Ford today. Haven't purchased a vehicle in over 13 years so I admit I was not lo More

by Casie 1167
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrell DT Thornton, George (insurance), Charlie Algieri-McCarthy, Carlos Arciniegas, Brent Slater
Aug 31, 2017 -

Kelly Ford responded

Thank you for leaving us this great review, Casie. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! All best, Kelly Ford Team

August 28, 2017

Great experience from start to finish! We had a great experience with Brent Slater's help. We came in looking for a used SUV and Brent showed us several, gave great advice on each one. We w More

by Suzan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Slater
Aug 31, 2017 -

Kelly Ford responded

Suzan, we love hearing about customers who have a great experience at Kelly Ford and we are glad you are one of them! We know that buying a car is an important decision and it's awesome to know that our Brent assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle. All best, Kelly Ford Team

August 27, 2017

Great customer care and knowledge of product. Very organized I am giving Kelly ford a 5 star rating because of how at easy they go to make you feel. Its like buying or leasing a car from your own home. Great exp More

by lease flex2017
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Morton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Ahlquist, Casey Tucker, Cheryl Shaton, Jon Powell, Doug Finwall
Aug 31, 2017 -

Kelly Ford responded

Thank you and congratulations on your purchase! We are so very pleased that we could make your visit easy and hassle free, and we believe that's how every car buying experience should be. It was great doing business with you. We hope to see you again! All best, Kelly Ford Team

August 26, 2017

New car purchase Brent and Vinnie made my first time car buying easy! Would recommend them to anyone looking for a great deal and experience! Deffintaly will come back More

by Ashlee Moreland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vinny Amore, Carlos Arciniegas, Brent Slater
Aug 31, 2017 -

Kelly Ford responded

Thank you for your feedback and recommendation. It's fantastic to know that Brent and Vinnie were able to make your car buying experience incredibly easy. If you have any questions or concerns regarding your new vehicle, please come back to visit us. We look forward to seeing you in the future. All best, Kelly Ford Team

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