Kelly Ford

Exceptional Experience Phil was very helpful and went above and beyond to make my experience a positive one! I would highly recommend working with him to anyone! Phil was very helpful and went above and beyond to make my experience a positive one! I would highly recommend working with him to anyone! More

Knowledgeable and professional Brent did a fantastic job of going over the truck that we liked. He not pushy but very accommodating. I highly recommended that you ask for him. Brent did a fantastic job of going over the truck that we liked. He not pushy but very accommodating. I highly recommended that you ask for him. More

Everyone was wonderful and helpful as well as knowledgeable. Wonderful experience all around!!!! Would recommend to friends and family. Zeth James found me this great car. What a wonderful addition to your staff Wonderful experience all around!!!! Would recommend to friends and family. Zeth James found me this great car. What a wonderful addition to your staff. WOW!!! More

Happy with New Car My fiancé and I came in to look at purchasing a new car. After a talk with Phil and the management team Phil came forward with a service demonstrator My fiancé and I came in to look at purchasing a new car. After a talk with Phil and the management team Phil came forward with a service demonstrator that worked with our budget and low credit. We were very happy. Phil was very easy going and was not pushy. He completely left the decision up to me and my fiancé. The finance office came through with flying colors as my credit was on the low side. They really knew how to help me. Thanks to Phil I will be back and recommend him and Kelly Ford to all my family and friends. More

Best car buying experience ever! I dealt with Tristan, Zeth, and Johnnie at this dealership. All were very professional, and went out of their way to make sure that I was satisfied. I dealt with Tristan, Zeth, and Johnnie at this dealership. All were very professional, and went out of their way to make sure that I was satisfied. More

Flawless, Quick and easy Everyone was very knowledgeable kind and professional. I was greeted by name from the moment I pulled into the parking lot and treated respectfully th Everyone was very knowledgeable kind and professional. I was greeted by name from the moment I pulled into the parking lot and treated respectfully through the whole transaction. The salesman that worked with me (Austin Van Kirk) thru this has continued to contact me to make sure everything is OK and to see if I had have issues or questions. I would recommend this dealership and Austin as your salesperson. More

The best car buying experience Best service. Prices are very reasonable. And people always go as far as possible to give you the right price. I 100 percent reccomend you buy a car f Best service. Prices are very reasonable. And people always go as far as possible to give you the right price. I 100 percent reccomend you buy a car from here. More

Great Team made the whole buying experience easy This is our second car purchase with Kelly Ford. This was by far the best experience we've had over the years of car buying. I'm over 50, so I've be This is our second car purchase with Kelly Ford. This was by far the best experience we've had over the years of car buying. I'm over 50, so I've been through it many times. Brent really worked hard to find us the right vehicle with the options that were important to us. He had to have it sent to the dealership. I think he did a good job of getting us the right price for it as well. The only snag was the manager (I can't remember his name), who tried to low ball us with our trade. Luckily we went to Carmax and got an offer from them. The manager agreed to match the offer, then tried to short change us. In all of my years of buying cars, I don't think I've ever seen anything like the switch play he did. Then when I asked for an explanation for it, he started to get mad. It wasn't going to break the deal for us, but he wasn't very professional. Angel got our insurance switched for the new car, and really made that easy. She was very pleasant to work with. Sandy gave us the information we needed to get through the finance part of the deal, and was also very pleasant to work with. Overall it was a good experience, and we'd do it again, just hoping that the manager would learn to control his emotions when someone asks why the numbers he stated he would match, didn't quite turn out that way. More

FRIENDLY PEOPLE!! This is our second visit to Kelly Ford. We are "snow birds" so we don't always know where to go. However a FORD dealer is always our first choice wi This is our second visit to Kelly Ford. We are "snow birds" so we don't always know where to go. However a FORD dealer is always our first choice with our vehicle. This visit was to the parts department, where we were treated very kindly, and then we went to the Body Shop as recommended to see about getting the work done. John, Gil and the secretary there were phenomenal! They absolutely treat people with kindness, respect and are friendly and willing to help out. Our situation was a little different so John looked at our issue and between him and Gil they were able to take care of our problem on the spot. We then cancelled our parts order with no problem and were on our way. In this day and time of everyone being in a hurry and not thinking about how they can help someone out it was a pleasant surprise to have them be so interested in taking care of us - and always with a smile on their faces. It truly made our day and whenever we are in this area and need any work, etc. done on our vehicle we will definitely choose Kelly Ford. In addition we will let everyone we know who is looking to choose Kelly Ford for their needs and New Cars! You should be very proud of your employees. More

Customer Service with No Hassle For the past few months I have been in search for the ultimate family van. I fell in love with the Ford Transit line during my travels in the airline For the past few months I have been in search for the ultimate family van. I fell in love with the Ford Transit line during my travels in the airline business. A year ago I actually rented one and said this is what we needed for our growing family. After a long search and other circumstances out path took us to Kelly Ford. The process started off with Cassandra Younger emailing me what they still had available. Then it was just a matter of getting up and going in. Once at Kelly I found the 2017 Ford Transit with under 13,000 miles for only $25,700 and did a walk around and then went inside to find a Sales Associate. Vinny Amore came right up and asked what he could do for me. To make a long story short, I bought the van with no hassles. Vinny and the entire team at Kelly Ford did not push me or force me into anything. They gave me a great trade-in value for my old mini-van. Sandra Smith assisted us with awesome financing and making the paperwork process so easy. The rest is history. Kelly Ford has definitely gained an added longtime customer. I look forward to my next experience with the Kelly Ford Team and their awesome customer service. More