Kelly Ford

Kelly Ford always goes above and beyond with their service. I truly appreciate the Valet Service, as getting a ride home or back whole car is serviced is difficult for me. service. I truly appreciate the Valet Service, as getting a ride home or back whole car is serviced is difficult for me. More

TJ in the parts department was great I had a recall for my 2020 F350 door sticker that nobody in the service department could take care of for the past 4 years but TJ in the Parts department went the extra my 2020 F350 door sticker that nobody in the service department could take care of for the past 4 years but TJ in the Parts department went the extra mile and jumped thru all the hoops and got it done for me, Thank you TJ. More

Only does easy repairs to used vehicles. The tpms was on an after purchase I went to service dept within 3 days to see if they would fix and was advised that it was not authorized by sales The tpms was on an after purchase I went to service dept within 3 days to see if they would fix and was advised that it was not authorized by sales to do in their wehicle prep/inspection More

I had a great experience. We were able to come to an agreement about my new car with ease even with a few hiccups along the way. Everything was explained and looked into befor We were able to come to an agreement about my new car with ease even with a few hiccups along the way. Everything was explained and looked into before making the final decision. Very happy with everything and everyone involved. More

Traci, the service writer, did an outstanding job. She kept me up to date on every curve ball a 22 year old Mustang GT offers. Between disclosing new issues identified, sourcing out of inventory/prod She kept me up to date on every curve ball a 22 year old Mustang GT offers. Between disclosing new issues identified, sourcing out of inventory/production parts, Traci called, texted to connect live with important issues and sage advice. The service techs did great work fixing all the problems we drove in with and located other issues to make sure our car was running properly & safe to drive. We bought the Mustang GT brand new from Kelly Ford. Kelly has taken great care of us. More

I had an amazing experience at Kelly Ford on 1/28. I dropped by the Service Dept with a question about my 2012 Lincoln MKX and was greeted by Maria and Lee. I also was interested in two pre-owned SUV’ I dropped by the Service Dept with a question about my 2012 Lincoln MKX and was greeted by Maria and Lee. I also was interested in two pre-owned SUV’s that I saw on their website so Maria introduced me to Thomas Garcia. This is where my day took a serious upward turn that sent me home in my gorgeous 2021 Lincoln Nautilus!! The amazing twist is that I purchased my MKX from Kelly Ford back in 2016!! I can’t begin to thank Thomas enough for his time, respect, patience and helpfulness as I pondered my purchase. Trust me, stop by and ask for Thomas, you will not be disappointed! Thomas is so genuinely kind with a fabulous spirit that you can’t help but feel like you’ve become part of his family. Rebecca Zelechivsky ❤️ More

Ron was great! He took care of everything. My old cars transmission died and I needed a new car. He made it painless and easy. He took care of everything. My old cars transmission died and I needed a new car. He made it painless and easy. More

Had an issue with my heater. A part was ordered and issue was resolved in a timely manner. All employees were very friendly and even made a follow up call the next day to make su A part was ordered and issue was resolved in a timely manner. All employees were very friendly and even made a follow up call the next day to make sure I was satisfied. More

It was super easy to set a time to test drive, test drive, and purchase from them! I'm very happy with the experience! drive, and purchase from them! I'm very happy with the experience! More