Kelly Ford
Melbourne, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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I have used this dealership for many years and have never been disappointed with the service. For the most part the staff is very knowledgeable and friendly. been disappointed with the service. For the most part the staff is very knowledgeable and friendly. More
everything was fine while we were there at the dealership 10 words no problems 15 dealership 10 words no problems 15 More
Friendly, knowledgeable, and truly wants to help you with your purchase. Ryan and Sandra from the beginning to the end. your purchase. Ryan and Sandra from the beginning to the end. More
Tracy Daly, the service advisor, was awesome to work with. She personally made sure everything that I brought the car in for was taken care of before it was returned to me. The car now performs better t with. She personally made sure everything that I brought the car in for was taken care of before it was returned to me. The car now performs better than it did when I bought it Kelly Ford was the easiest dealership that I’ve had the pleasure to work with. Thank you. Rob Starrett More
Good service very friendly Joseph was very nice he came out to house appreciate the service out to house appreciate the service More
Tommy Garcia was wonderful to work with! He was very honest with me while I was trying to buy a newer and better car for me and my daughter! He worked hard to get the car I wanted at the pri He was very honest with me while I was trying to buy a newer and better car for me and my daughter! He worked hard to get the car I wanted at the price I wanted it to be at. I could not have been happier with my experience and plan to return to Kelly Ford to see Tommy with any future vehicle needs. More
The entire sale was done remotely. Valerie was a pleasure to deal with, answered all my questions promptly, even late at night and on her day off. The only (2) complaints I had during Valerie was a pleasure to deal with, answered all my questions promptly, even late at night and on her day off. The only (2) complaints I had during the entire process were (1) having not seen the vehicle in person, I had asked about possible dents / scratches. When it arrived, there was a small scratch on the front driver's side fender. I will; however, give Valerie the benefit of the doubt and acknowledge the possibility this could have occurred during shipping. I've asked her to send me a bottle / tube of touch up point and clear coat. If she does that, this problem will be totally resolved. The only other issue was not her fault or the dealership's fault. Delivery was supposed to be made on Thursday evening / night. It didn't arrive until Friday morning, but the delivery person made no contact with me and did not communicate that he would not be arriving that night, so I sat here the entire evening and night waiting, but again, I don't blame the dealership for this. I blame the delivery person for lack of communication. Overall the entire buying experience was great, dealing with Valerie was a pleasure and once I receive that touch up paint and clear coat, even though I don't live in the area, I'll still highly recommend the dealership and her as a salesperson. Definitely 5 Star, especially taking into account everything was done remotely. More
Everyone that we worked with was so helpful and compassionate about their job. Reggie, our salesman was phenomenal!! He was so helpful in getting us into a vehicle that suited our needs. compassionate about their job. Reggie, our salesman was phenomenal!! He was so helpful in getting us into a vehicle that suited our needs. More
Tommy Garcia was great to work with. He made sure we saw all the vehicles we wanted to check out and was straightforward with us. I give him 5 Stars. He made sure we saw all the vehicles we wanted to check out and was straightforward with us. I give him 5 Stars. More