Kelly Ford

I used to have my vehicles serviced at different places. I have since discovered that Ford's service center at Thomas Ford is more reliable, and, usually less expensive (or the same). They take an interest I have since discovered that Ford's service center at Thomas Ford is more reliable, and, usually less expensive (or the same). They take an interest in MY vehicle and I fee secure in knowing that they look for possible problems BEFORE they become a BIG problem. More

Even though myford.com failed to make the appointment for me like they said they would, Thomas Ford IMMEDIATELY rectified the situation and got me in at the proper time. As usual, everyone was courteous, ki me like they said they would, Thomas Ford IMMEDIATELY rectified the situation and got me in at the proper time. As usual, everyone was courteous, kind, and efficient, and I was out of there (60,000 mile service and tire rotation) in about an hour. More

I have a 12 year old Sportrac that I still get serviced here. I used to work at several dealerships during high school and college, and that experience taught me that I should never have a vehicle serviced here. I used to work at several dealerships during high school and college, and that experience taught me that I should never have a vehicle serviced at a dealer (after warranty period). However after buying the Sportrac from Thomas, I had several situations where they had the chance to take advantage, but did not. I don't believe the service writers are on commission as is obviously the case with other dealers. They remain an home-town business, trustworthy and competent. More

2013 Ford Fusion; Love the car and service I received at Thomas Ford in Beverly. Went in for a factory recall, new fuel sensor installed. Appointment was for 10:00am and they took it at appointed time and Thomas Ford in Beverly. Went in for a factory recall, new fuel sensor installed. Appointment was for 10:00am and they took it at appointed time and told me it would be an hour or less. Forty-five min. later my car was ready, NO CHARGE. In and out, very little waiting with extremely courtious service. More

Very Happy with the Service, you do not need an appointment. The service is quick and friendly. When walking in, the Manager knows my name and remembers me, it impresses me, and makes me feel lik appointment. The service is quick and friendly. When walking in, the Manager knows my name and remembers me, it impresses me, and makes me feel like an important customer. More

I just bought a 2010 Fusion SEL from Thomas Ford. I have bought other vehicles from them and have had my cars serviced by them for over 15 years. I have always been well pleased with their services and the bought other vehicles from them and have had my cars serviced by them for over 15 years. I have always been well pleased with their services and the way they treat their customers. More

I recently purchased a pre-owned Ford Fusion from Thomas Ford in Beverly. My experience was outstanding from my first contact with Steve Leary explaining what I was looking for, to Steve finding the right Ford in Beverly. My experience was outstanding from my first contact with Steve Leary explaining what I was looking for, to Steve finding the right car for me at auction, to Tony Lamonte making the paperwork process simple and explaining the car top to bottom for me. I would highly recommend Thomas Ford if you are looking for an honest, straightforward experience when purchasing your next car. More

Tony and Gary were very accomodating and professional in their negotiations. There is a very family friendly atmosphere at this dealership which one doesn't see at the big many car operations.. I checked o their negotiations. There is a very family friendly atmosphere at this dealership which one doesn't see at the big many car operations.. I checked other larger dealers and found Thomas Ford to be more than competitive. Ford now has a high quality product to compete with the imports and this dealership does it all to point out the many features and benefits to buying an American made product. More

Came to dealership without an appointment (for an oil change and multipoint inspection and tire rotation) and they (Thomas Ford) gladly catered to my needs! Did not have to wait long (about an hour) and change and multipoint inspection and tire rotation) and they (Thomas Ford) gladly catered to my needs! Did not have to wait long (about an hour) and my truck was ready when promised! They even had free coffee and doughnuts while I waited (from DD)! Thanks Brian and the Quicklube personell! Bill Beard More

I have been dealing with Thomas Ford for over 25 years and it has been a pleasure dealing with Both Tony Lomonte and Brian Trombetto and it has been a pleasure dealing with Both Tony Lomonte and Brian Trombetto More