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Kelly Chrysler Dodge Jeep RAM - Service Center

Emmaus, PA

4.7
644 Reviews
Call Service Center (610) 510-2095

644 Reviews of Kelly Chrysler Dodge Jeep RAM - Service Center

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December 19, 2021

truck was serviced tires weren't rotated as requested but the service once was performed when pointed out to personnel when picking up the truck. More

by mohrth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

We cannot thank you enough for your wonderful review of Kelly Chrysler Dodge Jeep RAM and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

December 18, 2021

Fast and friendly service. Greg Kelly is a great guy and an excellent car dealer. More

by Gary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Gary, Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

December 16, 2021

Always friendly, fast and convenient. They work with my schedule. Happy to bring my Jeep to the dealer for scheduled maintenance. More

by LynLan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather
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Dec 17, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Thanks for the perfect rating. We're pleased that everything went well for you! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

December 15, 2021

Excellent job even with parts being on back order communicated with me every week to let me know how back ordered part was moving along. When parts did come in they provided me with loaner and even d More

by Derek Taylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Derek, Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

December 15, 2021

We have gotten several cars from Kelly and we usually have them serviced there because they do a good job. More

by Mmolter9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

December 10, 2021

I had a very good experience having my Jeep serviced. Dave made sure the shuttle was called for my ride home. He was pleasant and helpful. I would recommend Kelly. More

by Nana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Nana, We appreciate you sharing the details of your time spent with our dealership. We assure you that 100% customer satisfaction is our utmost priority. We look forward to your next visit. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

December 10, 2021

Excellent service. I’ve been going here since I moved to the area. Bought my last 3 cars here. More

by Kathygohr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Kathy, We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

December 08, 2021

Nice dealership which provides quick service and has fair prices. No complaints on my end. More

by rgens
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

December 06, 2021

Mr. Hillegas in the service department was responsive and excellent. He knew exactly what I needed and provided that service. More

by Chewtoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Jim does for Kelly Chrysler Dodge Jeep RAM and our customers. Hope to see you again soon! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

December 02, 2021

The team at Kelly were great. Love the people. Always a pleasure to work with them. More

by jbell10433
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 03, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for your business. The Kelly Team’s goal is to provide 5 Star service to every customer. We are glad you are one of them. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

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