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Kelly Chrysler Dodge Jeep RAM - Service Center

Emmaus, PA

4.7
644 Reviews

644 Reviews of Kelly Chrysler Dodge Jeep RAM - Service Center

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March 03, 2022

Always go there. Good service representatives and good workmanship. Estimates of time and cost are always correct. More

by jsmigo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Mar 03, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

February 27, 2022

I had a great experience at Kelly. Mark was fantastic. I couldn't have asked for a better experience. More

by looloopop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

February 27, 2022

Took my truck in for problems on my truck, had for 3 weeks,told me nothing wrong with truck. Found out arms were too small on truck , and if they would have put truck on lift would have noticed it, you' More

by Debi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dave Vrabel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hillegass
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Deb, Thank you for your feedback, we take your assessment very seriously. I’m very sorry that you were not completely satisfied with your experience with Kelly Chrysler Dodge Jeep RAM. Please reach out to me on my personal cell phone, 610-659-4040, so that I can address your concerns. Sincerely yours, David LaBar, General Manager Kelly Chrysler Dodge Jeep RAM.

February 24, 2022

Pleasant customer service. From top to bottom. I can not complain about anything at all More

by AdamS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Adam, We cannot thank you enough for your wonderful review of Kelly Chrysler Dodge Jeep RAM and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

February 16, 2022

Service was completed in an expeditious manner and the work done was exactly per my request. More

by b2mfurch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beth - Service Center 5 stars
Feb 17, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for taking the time to write this kind review. We look forward to working with you at Kelly Chrysler Dodge Jeep RAM in the future. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

February 11, 2022

Arrived at the appointed time and a technician waved me into the shop. Reviewed the requested 1 year maintenance plan with an advisor. Received a call as promised when the vehicle was ready. The vehicle wa More

by prosko
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Prosko, Thank you for taking the time to write such a wonderful review. Our goal is to be the number one dealership in the country in customer satisfaction. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

February 10, 2022

Treated very well by Ryan and rest of staffWaiting room Treated very well by Ryan and rest of staff Waiting room very well equipped Thanks More

by Dmerkennedy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Feb 11, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Kelly Chrysler Dodge Jeep RAM, we value our customers and we look forward to seeing you on your next visit. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

February 02, 2022

Easy to make an appointment & got in timely manner. There wasn’t a long wait either. More

by dcarretta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for the wonderful review of Kelly Chrysler Dodge Jeep RAM. We appreciate your business. Please feel free to reach out to us if you have any questions. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

January 29, 2022

Vehicle inspected and ready to go in less than an hour. Perfect as I had figured for two. More

by dsimms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Thank You taking the time to give The Kelly Chrysler Dodge Jeep RAM Team a 5 Star Review. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

January 28, 2022

Took care of my needs rather quickly, needed some extra service that my car needed and took care of the extras besides my oil change rather quickly. More

by hopcruz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

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