Kelly Chrysler Dodge Jeep RAM - Service Center

I have owned Jeep Grand Cherokees since 1998 and have always had Dave Vrabel as my service rep. He is always professional yet friendly, very knowledgable; keeps me updated regarding wait time. I consider always had Dave Vrabel as my service rep. He is always professional yet friendly, very knowledgable; keeps me updated regarding wait time. I consider him an asset to making kelly a top service center. Helen Toman More

I have been a Kelly Jeep customer for 22 years and purchased 5 Jeeps. I am a loyal customer because of the Service Dept, and service managers like Dave Vrabel, who is very customer-focused, knowledge purchased 5 Jeeps. I am a loyal customer because of the Service Dept, and service managers like Dave Vrabel, who is very customer-focused, knowledgeable, and consistently looks out for the customer. I intend to purchase my 6th Jeep from Kelly in January, and am sure Dave will continue to provide the excellent service for it as well. Jim Stango More

My Jeep Grand Cherokee was at Kelly for a computer problem, for which the part was back ordered. Dave Vrabel did a great job of keeping in touch with me, helping me with a rental and being very patie problem, for which the part was back ordered. Dave Vrabel did a great job of keeping in touch with me, helping me with a rental and being very patient with me until the part finally arrived and was installed. The mechanic worked very hard, also, to diagnose what was apparently an obscure problem. I have had other service concerns covered by Dave, and truly appreciate working with him!! He is certainly a credit to Kelly Jeep!! More

I have been using this service center for the past 13 years and Dave Vrabel is the primary reason. He is outstanding in customer service. years and Dave Vrabel is the primary reason. He is outstanding in customer service. More

Upon entering the service bay and entering the service department, I was greeted warmly and tended to promptly. While checking in, I was informed of the services being rendered as well as a recall they we department, I was greeted warmly and tended to promptly. While checking in, I was informed of the services being rendered as well as a recall they were fixing while I was there. I was given a approximate wait time of 45 minutes and proceeded to sit down in the waiting area (after being offered a beverage). Approximately 20 minutes had passed and I was approached by Dave Vrabel who informed me that my vehicle was ready to go. He spent the time to address what was covered with my car during the visit, allow me to ask questions, as well as to extend his personal business card if I had any questions or issues after I left. Thank you Kelly service team and Dave Vrabel for making what is usually a headache a very nice experience. More

Dave was very helpful, courteous, and respectful of my time. The work was done correctly the first time. The customer waiting area was clean and comfortable. time. The work was done correctly the first time. The customer waiting area was clean and comfortable. More

Dave always is concerned that everything was done correctly and is interested that I am satisfied with what has been done. Dave does a good job of explaining what has been done. correctly and is interested that I am satisfied with what has been done. Dave does a good job of explaining what has been done. More

I purchased my Buick Century new July 2001 from Kelly Buick which is now Kelly Chrysler Dodge Jeep Ram. Since then they have performed all my Service reguirements very satisfactorily. I am most thankfu Buick which is now Kelly Chrysler Dodge Jeep Ram. Since then they have performed all my Service reguirements very satisfactorily. I am most thankful for the couteous, friendly and expertise advice provided by your Service Manager, Davi Vrabel over these years. He has taken excellent care of me on every occasion. It is because of this work ethic I will continue to be your customer. More

We had brought our towne & country in for a coolant leak on a Friday morning and spoke to mr mullen in service and he welcomed us to the dealership.We saw that it was very busy and mr mullen assured we leak on a Friday morning and spoke to mr mullen in service and he welcomed us to the dealership.We saw that it was very busy and mr mullen assured we would have our car back for the weekend,with that he got us a ride home andwithin a few hours had called us with an estimate,,,,,we gave him the ok to repair the coolant hoses,he called as promised around two pm and sent the shuttle to pick us up,when we arrived at the shop we let mr mullen know that we were treated incredibly well and we picked up our vehicle.Thanked him for his help and we would be back soon. Thank you Jim Mullen Victoria More

I just wanted to mention how great the service department is. My check engine light came on my jeep while I was doing errands with my two kids the other day. So i drove my jeep to Kelly but it was late in t is. My check engine light came on my jeep while I was doing errands with my two kids the other day. So i drove my jeep to Kelly but it was late in the day and the technicians were gone for the day. This was the first time I was ever at Kelly and Mr. Vrabel and the service department went out of their way to help me. He could of easily told me to come back tomorrow but he could sense that i was nervous about driving it so he called the local rental car place and got me a rental. the next day my car was fixed. Kelly has got a a new customer. Thank you Mr. Vrabel and the Kelly service department More