Back

Kelly Chrysler Dodge Jeep RAM - Service Center

Emmaus, PA

4.7
644 Reviews

644 Reviews of Kelly Chrysler Dodge Jeep RAM - Service Center

Sort by
April 08, 2022

Received excellent service and Robert went over and above to help me!👍 Thank You for a Job Well Done! More

by Sylviapurple3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert ?
Apr 11, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Sylvia, Thank you for taking the time to write such a wonderful review. Our goal is to be the number one dealership in the country in customer satisfaction. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

April 08, 2022

Appointment on time. Everyone was pleasant and courteous. Service was completed very quick and efficient More

by nsosjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Thank You taking the time to give The Kelly Chrysler Dodge Jeep RAM Team a 5 Star Review. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

March 26, 2022

The staff was friendly and respectful and my wait time was only an hour. The wait area was clean. More

by Rita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Rita, We appreciate you sharing the details of your time spent with our dealership. We assure you that 100% customer satisfaction is our utmost priority. We look forward to your next visit. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

March 26, 2022

Service work and replacement parts are fine. Expected 30 minutes but actually took 2 hours. Service Tech should have managed expectations better. More

by JB - Emmaus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

JB, Thank you for reaching out to us and letting us know about your recent visit. Feedback from you helps us pinpoint areas that we need to improve on to provide a 5 star experience to all our customers. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

March 24, 2022

came in for an oil change and alignment but but dangerously worn tires and a leaking oil pan gasket required the car to be left overnight. kellys shuttle service quickly got me back to easton. it w More

by vzeni
Recommend Dealer
Yes
Employees Worked With
robert brunetto
Mar 25, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

March 24, 2022

Everything with my service appointment was great. Ryan took care of me and kept me informed throughout the day. More

by Myergey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Mar 25, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for the wonderful review of Kelly Chrysler Dodge Jeep RAM. We appreciate your business. Please feel free to reach out to us if you have any questions. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

March 13, 2022

Always a pleasure to come to Kelly. Mark is great to work with. He always makes me feel welcome and at ease. More

by looloopop
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark
Mar 14, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

March 07, 2022

Dealership is very good. Service was performed and I picked up my jeep on time. All went great. More

by Biebs66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
Mar 08, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

March 05, 2022

Good attention and time dedication to explain the service items performed and the prices were clear. More

by evm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

evm, Thanks for the perfect rating. We're pleased that everything went well for you! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

March 04, 2022

Prompt service on arrival, got the service done quick, talked about our next visit and what to expect going forward. More

by jheiser88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for this amazing rating! We really appreciate your business. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

...
6
...