Kelly Chrysler Dodge Jeep RAM - Service Center
Emmaus, PA
644 Reviews of Kelly Chrysler Dodge Jeep RAM - Service Center
Good service experience in replaceing a faulty pble art The airbag warning light on the car came on. Brought the car in for diagnosis. Service Manager Dave Vrable was very helpful. New sensor was require The airbag warning light on the car came on. Brought the car in for diagnosis. Service Manager Dave Vrable was very helpful. New sensor was required. Car was promptly repaired once replacement part was received. More
Service Department I have been a customer of this service department for over 10 years and one of the primary reasons I keep coming back is because of Dave Vrabel. Dave I have been a customer of this service department for over 10 years and one of the primary reasons I keep coming back is because of Dave Vrabel. Dave has helped me ever since I got my first Jeep here. Dave is very professional and has excellent customer service skills. He has always kept me informed and updated on the service of my car and up front about the costs. Dave is an asset to the Kelly Service Department. More
See Dave in Service! Dave has really helped me out whenever I have had an issue with my Wrangler. He has gone out of his way to make sure I was satisfied, has worked with Dave has really helped me out whenever I have had an issue with my Wrangler. He has gone out of his way to make sure I was satisfied, has worked with Corporate to address issues, and ultimately resolved my concerns. More
Service I came in for service and I must say this is the most enjoyable place to service a car Jim always has the answers. The luge and coffee and tea is grea I came in for service and I must say this is the most enjoyable place to service a car Jim always has the answers. The luge and coffee and tea is great also. More
Great Service The service today at the dealership was great, I pulled right up to the door, blew the horn, the door opened up and Dave came right over to see what The service today at the dealership was great, I pulled right up to the door, blew the horn, the door opened up and Dave came right over to see what service I needed. He was very courteous and asked if wanted something to drink and if I knew where the waiting room was located. My wait itme for the service was less than an hour. I was very impressed. Everything I needed was taken care of and I went on my way. Two thumbs up for Dave!! More
Service department The dealerships service department is the biggest reason I keep coming back. Dave Vrabel has always taken excellent care of me, and made sure that my The dealerships service department is the biggest reason I keep coming back. Dave Vrabel has always taken excellent care of me, and made sure that my car is good to go. I have to say the service team is a strong one, I've also had multiple great experiences with Thadd Taylor. More
Oil change & sliding door evaluation I have been working with Dave Vrabel for over 10 years and consider him a friend. He's always open and honest with me about service work and is the m I have been working with Dave Vrabel for over 10 years and consider him a friend. He's always open and honest with me about service work and is the most responsive service representative I've ever known. More
Review of Service Department/Service Technician The service department and my service representative, Dave Vrabel are outstanding. Everytime I call Dave, he accommodates my requests promptly and en The service department and my service representative, Dave Vrabel are outstanding. Everytime I call Dave, he accommodates my requests promptly and ensures the vehicle is being serviced per my requests. Dave returns calls promptly, keeps me informed of all that is being done, calls me when the vehicle is completed, and greets me when I arrive to pick the vehicle up and explain everything that was done. His professionalism and attention to detail are excellent and the reason why I travle 30 miles (one way) to have my vehicle serviced at the dealership. If ever there was a "template" that represented how service representatives should perform their job, look no further than Dave Vrabel. More
Brought my car in for a recall service appointment I have been a customer of the Kelly Dealership in Emmaus, PA for a number of years and have found the staff to be friendly, professional, and knowledg I have been a customer of the Kelly Dealership in Emmaus, PA for a number of years and have found the staff to be friendly, professional, and knowledgeable each and every time I have visited there. I have always been pleased with the quality of service. I would not hesitate to recommend this dealership to my friends and plan to continue as a customer for a long long time. More
Outstanding, personal customer care It was a great experience knowing Dave had my best interest at heart! From first meeting Dave I felt tha I could trust him. I'll be back. It was a great experience knowing Dave had my best interest at heart! From first meeting Dave I felt tha I could trust him. I'll be back. More