Kelly Chrysler Dodge Jeep RAM - Service Center
Emmaus, PA
644 Reviews of Kelly Chrysler Dodge Jeep RAM - Service Center
Inspection and Oil change. Employees are always helpful and friendly, Our Service Advisor Thadd Taylor explained all work completed. Always a thorough checkup and the car wash Employees are always helpful and friendly, Our Service Advisor Thadd Taylor explained all work completed. Always a thorough checkup and the car wash is an extra bonus. We were very satisfied with the service we received. More
Excellent service when I call for my vehicle needs repair. My brakes were squealing, and I telephoned service and was able to get in the next day. Dave Vrabel is the representative I have been going to for 20 My brakes were squealing, and I telephoned service and was able to get in the next day. Dave Vrabel is the representative I have been going to for 20 years and he does an excellent job getting me in for service , explains what needs to repaired and calls me promptly when the car is ready for pick up. My car is always washed and looks terrific. More
Fast, courteous professionals. Drove right in, was greeted and escorted to the tech writers desk, then to the lounge. Was told it would be a little longer since it was both an Insp Drove right in, was greeted and escorted to the tech writers desk, then to the lounge. Was told it would be a little longer since it was both an Inspextion and an Oil Change appt. Used the customer center to get myself coffee and sat at their computer area to help the time go faster. Everything was done faster than expected and the check out was a breeze. More
Had a coffe while I waited. Dave Vrabel is an excellent adviser,very helpful in every way,my wait was minutes for a inspection. My car was spanking clean,love the car wash.... Dave Vrabel is an excellent adviser,very helpful in every way,my wait was minutes for a inspection. My car was spanking clean,love the car wash....everything was really nice . Ms HORN More
Always Excellent Professional Friendly Service !! My family has been buying our vehicles from Kelly since 2003. We've gotten a total of four vehicles from them over time. We keep going back there be My family has been buying our vehicles from Kelly since 2003. We've gotten a total of four vehicles from them over time. We keep going back there because the price has always been competitive BUT it's their Service Dept that seals the deal. They have always been professional, courteous and have never failed to bend over backwards to help us, long before these types of surveys came out. More
Yearly vehicle coating Excellent service as always. Service is completed in a prompt, professional manner. Always easy to schedule appropriate service appointments. I woul Excellent service as always. Service is completed in a prompt, professional manner. Always easy to schedule appropriate service appointments. I would highly recommend others to purchase or lease a vehicle from Kelly. More
Good service This particular service visit was fast and service tech (Dave Vrabel) is always very nice. I was in and out in about 20 minutes. Thanks. This particular service visit was fast and service tech (Dave Vrabel) is always very nice. I was in and out in about 20 minutes. Thanks. More
Always Great Service! Getting an appointment, even on the same day, is possible at Kelly. The staff is courteous and professional. The facility is comfortable and clean! Fr Getting an appointment, even on the same day, is possible at Kelly. The staff is courteous and professional. The facility is comfortable and clean! Free WIFI and two desk-top workstations are available for use in the waiting room. Free coffee is always a nice touch. The price for service is quite reasonable to the quality of the service received. Kelly might be the only dealership I've ever experienced whose service department isn't always trying to up-sell you or provide what is not needed. Great service department!!! More
Jeep Trackhawk I recently came to Kelly to look for a specific grand Cherokee that would fit my growing family. The sales man must have showed me 30+ grand Cherokee I recently came to Kelly to look for a specific grand Cherokee that would fit my growing family. The sales man must have showed me 30+ grand Cherokee and we couldn't find what I was looking for in my price range. I looked at the jeep trackback which was everything I need plus a few more options but it was out of my price range. Kelly finance team worked with me to get a great price for my trade and a payment I could afford. Thanks Kellu More
Excellent service experience Online scheduling is very convenient. Was greeted immediately when pulling into the Service Bay. There are two waiting rooms, one with a television. C Online scheduling is very convenient. Was greeted immediately when pulling into the Service Bay. There are two waiting rooms, one with a television. Courtesy Wi-fi provided. Staff was extremely professional. Was on my way quickly. More