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Kelly Chrysler Dodge Jeep RAM - Service Center

Emmaus, PA

4.7
644 Reviews

644 Reviews of Kelly Chrysler Dodge Jeep RAM - Service Center

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April 25, 2022

Since purchasing my Ram 1500 from Kelley, I have used the dealership exclusively for service (other than tires - can't beat Costco prices) and have consistently received professional and courteous service, a More

by chuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Chuck, We cannot thank you enough for your wonderful review of Kelly Chrysler Dodge Jeep RAM and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

April 25, 2022

Good customer service Car runs very well Thank you very much Have a good day More

by Marleneremaley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Marlene, Thanks for the perfect rating. We're pleased that everything went well for you! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

April 22, 2022

Everyone was very helpful from Emily, who made my appointment, to John, the shuttle service driver and, especially Jim, who explained everything that was done to my vehicle and taking the time to hel More

by roseykatz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily, John
Apr 26, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

April 15, 2022

I did need to wait comsiderable time because of problems in the garage, but was very well treated by having my work done for me at no cost. More

by dog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Des Miller, Don Kistler
Apr 21, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for this amazing rating! We really appreciate your business. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

April 12, 2022

Arriving for my scheduled appointment on time, I was met by Ryan - very pleasant and informative. He noted my maintenance concerns and told me of a front end alignment which he suggested I would need. I a More

by slmhogs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Apr 14, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

April 12, 2022

This is my second appointment at Kelly with my new truck. Service was prompt. I was greeted by the new Ram service advisor (Dave’s replacement). Courteous and informative. It was only an oil change, so I was More

by RAMbler
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
New younger gentleman
Apr 14, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

April 12, 2022

The service was great. No problems with my inspection and emissions Al got free wiper blades because O bought the car at Kelly More

by tpalmer6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
Apr 12, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

April 11, 2022

The service was excellent and I was out the door well before I expected I would be. More

by jmcmahan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William M. Burns III
Apr 12, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for this amazing rating! We really appreciate your business. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

April 10, 2022

I didn’t have to wait too long. They kept me updated, and were friendly and professional. More

by Lisajohnivy
Recommend Dealer
Yes
Employees Worked With
Ricky Gregory
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Lisa, Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

April 08, 2022

They had it ready when I needed it and Ryan was amazing! He needs a raise! More

by BambiStenger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan! Ryan was the one I dealt with. Her its so helpful
Apr 11, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Bambi, Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Ryan does for Kelly Chrysler Dodge Jeep RAM and our customers. Hope to see you again soon! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

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