Kelly Chrysler Dodge Jeep RAM - Service Center

Oil Change 12/20/18 Kelly Chrysler service department provide excellent customer service. The online scheduling feature allowed me to quickly schedule an appointment for Kelly Chrysler service department provide excellent customer service. The online scheduling feature allowed me to quickly schedule an appointment for the next day. The shuttle service to/from work was reliable and courteous. More

great service - reassuring I'm driving the jeep to Florida next week and I knew I was overdue for an oil change. Plus, I wanted to give it the once over just for safety sake. I'm driving the jeep to Florida next week and I knew I was overdue for an oil change. Plus, I wanted to give it the once over just for safety sake. Dave Vrabel took good care of me; he reminded me that, beyond an oil change, I was also due for the full 15,000 mile service. He explained everything that would be done. I felt reassured that the service I received gave my vehicle that final check for the long trip. (Then he knocked 10% off the bill). Thank you Dave! More

Great service Great service, got a coupon for service so the price was great for what I had to pay for. Friendly customer service. Easy scheduling and great service Great service, got a coupon for service so the price was great for what I had to pay for. Friendly customer service. Easy scheduling and great service hours. More

Three times a charm Brought my car here for oil change. When I pulled in they said my fog light was out. Day or two later realized the service indicator was not reset and Brought my car here for oil change. When I pulled in they said my fog light was out. Day or two later realized the service indicator was not reset and next oil change sticker not changed and fog light still out! I called the service manager and left a messsge and did not receive a call back. They state my oil was changed but makes one wonder. Sitting here again waiting my light to be changed. Update - they drained my oil and changed. Like is working Still not pleased I had to come back or with service manager but my service advisor William was good. Another update - had to go back because device indicator again was not reset! Service director came out and apologized and had it reset immediately. Also changed the bulb. Shouldn’t take three times but at least it has been rectified. William was very good through all my visits! More

Fast and courteous service Took our RAM pickup for a technical service bulletin service notice. Dropped off vehicle the evening prior and by 9:30 AM the next morning we receive Took our RAM pickup for a technical service bulletin service notice. Dropped off vehicle the evening prior and by 9:30 AM the next morning we received a call from Dave that the work was complete. More

Excellent Service I scheduled an oil change which occurred at the appointed time, and within the time I expected - even sooner than I expected. All aspects of the serv I scheduled an oil change which occurred at the appointed time, and within the time I expected - even sooner than I expected. All aspects of the service were excellent. More

1st service visit (5000 mile) Very professional , knowledgeable and pleasant staff that we dealt with. Checking in , waiting for the vehicle and checking out all went smoothly. The Very professional , knowledgeable and pleasant staff that we dealt with. Checking in , waiting for the vehicle and checking out all went smoothly. The waiting area was particularly pleasant (very clean and well equipped with nice amenities. More

15000 mile service Great service; taken on time; introduced to the person servicing my Jeep. Have been a customer of Kelly Jeep since 1997! I do miss Don Pryor on the Great service; taken on time; introduced to the person servicing my Jeep. Have been a customer of Kelly Jeep since 1997! I do miss Don Pryor on the Sales side. He is the person that kept us coming back. Wish him well in retirement. More

State Inspection and oil change Excellent service as always. Dave Vrabel is the person that has taken excellent care of the service of my last three jeeps. I can always count on hi Excellent service as always. Dave Vrabel is the person that has taken excellent care of the service of my last three jeeps. I can always count on him to keep my Grand Cherokee in top performance. I will continue to come back to Kelly and count on Dave to keep the service up as needed on my car. More

Vehicle service The entire service team is focused on the customer experience......excellent service and a pleasurable customer experience. I am delighted with the s The entire service team is focused on the customer experience......excellent service and a pleasurable customer experience. I am delighted with the service and customer care provided by this service center. More