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Kelly Chrysler Dodge Jeep RAM - Service Center

Emmaus, PA

4.7
644 Reviews

644 Reviews of Kelly Chrysler Dodge Jeep RAM - Service Center

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June 17, 2022

Very satisfied with the service at Kelly, the service manager explained things about my car that I wasn't aware of, I definitely will keep coming back for service on both my car and my wife's Jeep. Very More

by gfillman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Arenaz
Jun 17, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! We appreciate your Positive feedback and if you ever have any questions in the future, please feel free to call me directly at (610) 659-4040. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

June 06, 2022

Excellent service and helpful staff. They listened to my concerns and needs. Will come back again More

by unc1luv82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! We appreciate your Positive feedback and if you ever have any questions in the future, please feel free to call me directly at (610) 659-4040. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

May 30, 2022

Excellent service with friendly personnel. Taken in on time with speedy return. Clean and comfortable waiting area with amenities! More

by Goldie91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kate Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Goldie, Thank You taking the time to give The Kelly Chrysler Dodge Jeep RAM Team a 5 Star Review. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

May 29, 2022

Service is top notch and they have the BEST amenities while you wait! We always take our cars here! More

by mpteech
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

May 26, 2022

I was very satisfied with the service and professional manner in which my appointment was handled. Very pleasant lounge area in which I could wait for my vehicle. More

by Carol77
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Carol, Thank you for taking the time to write such a wonderful review. Our goal is to be the number one dealership in the country in customer satisfaction. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

May 12, 2022

My service advisor was great! He was very friendly, helpful with my recall notice and efficient. Thanks! More

by La
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Anthony
May 13, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for taking the time to write this kind review. We look forward to working with you at Kelly Chrysler Dodge Jeep RAM in the future. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

May 11, 2022

It was team effort. The X man( Xavier) makes the experience worth your while. Emily no need to elaborate. First class. Joey C what an outstanding young men. Kelly for be More

by Chupahue69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Kelly Chrysler Dodge Jeep RAM. Please feel free to contact us if you have any questions on your vehicle. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

May 09, 2022

Super fast service stop. Oil, Filter, State Insection and tire rotation was done very quickly and they even washed the car before returning it to me. More

by drussell97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for taking the time to write this kind review. We look forward to working with you at Kelly Chrysler Dodge Jeep RAM in the future. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

May 07, 2022

Very much satisfied with the service and professional managers and mechanics will definitely come back More

by bandog1
Recommend Dealer
Yes
Employees Worked With
Rob. Robert ?
May 09, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

May 07, 2022

The service was fast and convient. The service rep was easy to contact. He answered all of my questions. More

by Flmagee2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for the wonderful review of Kelly Chrysler Dodge Jeep RAM. We appreciate your business. Please feel free to reach out to us if you have any questions. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

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