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Kelly Chrysler Dodge Jeep RAM - Service Center
Emmaus, PA
644 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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644 Reviews of Kelly Chrysler Dodge Jeep RAM - Service Center
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January 02, 2020
Easy appointment, quick service Always easy to set up an appointment, they know my car and its records, they advise what service is required and what is not necessary. Quick and qua Always easy to set up an appointment, they know my car and its records, they advise what service is required and what is not necessary. Quick and quality sevice. More
by gjbast
Employees Worked With
December 31, 2019
Zero stars -Horrible service and Kelly was responsible for damage to my 2020 Wrangler which Dan Moyer, service manager, has refused to take responsibility. During the service , I was actually told that t for damage to my 2020 Wrangler which Dan Moyer, service manager, has refused to take responsibility. During the service , I was actually told that the technician was not familiar with how to repair my 2020 wrangler because it was too new??? Really? After 5 days, I picked up my vehicle which had less then 3k miles with a dent in the drivers side. I have asked for the vehicle incoming condition/inspection reports and video, however Dan and his team can not provide. They have, however, told me they could not have done it. Unbelievable!!! Please help me Chrysler with this horrible situation More
by Jay0813
Employees Worked With
December 30, 2019
Great Service at a Good Price My Appointment was at 3:30pm they got the car in right away and got it done quickly. Price was good for the service and done right the first time. My Appointment was at 3:30pm they got the car in right away and got it done quickly. Price was good for the service and done right the first time. More
by Bulldog
December 27, 2019
Headlight Bulb Change in less than 10 minutes!!!!! Within fifteen minutes of arriving, my car's headlight bulb was changed and my car was washed and ready. Paying for the service was easy. I was accomp Within fifteen minutes of arriving, my car's headlight bulb was changed and my car was washed and ready. Paying for the service was easy. I was accompanied by Dave Vrabel, my service adviser, every step of the way. More
by Michael Senatore
Employees Worked With
December 19, 2019
Got my first service on my Jeep compass.Very fast and good service.Price was was good and Dave was very helpful.Also washed the Jeep when good service.Price was was good and Dave was very helpful.Also washed the Jeep when More
by tstroble
Employees Worked With
December 18, 2019
General Routine Service All required work to vehicle was done in a timely matter all service was explained in detail. The accommodations in the waiting room are excellent and All required work to vehicle was done in a timely matter all service was explained in detail. The accommodations in the waiting room are excellent and clean. Overall I had a good experience. More
by mikejanders
Employees Worked With
December 18, 2019
Dave in jeep service is the reason I stay at Kelly ,always prompt always great job ,great advice no his job and his models and recalls . ,always prompt always great job ,great advice no his job and his models and recalls . More
by Bailman
Employees Worked With
December 17, 2019
I have been dealing with Kelly Car for many years. Great company. Dave in the service dept. Takes good care of my needs . Thanking All company. Dave in the service dept. Takes good care of my needs . Thanking All More
by Louise
December 15, 2019
Happy Customer I brought my Cherokee in for maintenance and was greeted quickly, received a fair price for the work done and my car was ready to be picked up when I I brought my Cherokee in for maintenance and was greeted quickly, received a fair price for the work done and my car was ready to be picked up when I had asked for it. More
by Lab Rat
Employees Worked With
James Balf
December 14, 2019
Excellent service! Dave in service is very easy to deal with. My car is always done when he says. I appreciate that his estimate are always complete. with. My car is always done when he says. I appreciate that his estimate are always complete. More
by Flmagee2
Employees Worked With
