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Kelly Chrysler Dodge Jeep RAM - Service Center

Emmaus, PA

4.7
644 Reviews

644 Reviews of Kelly Chrysler Dodge Jeep RAM - Service Center

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February 10, 2020

Honesty Brought my 2012 Dodge Journey in to have the rear window wiper motor replaced. Dave called me and told me that the module for that had apparently sho More

by scrapgirl72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2020 -

Kelly Chrysler Dodge Jeep RAM responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

February 04, 2020

very good I'm very pleased with the service and the staff was very courteous, helpful and friendly. I would recommend Kelly Chrysler Dodge Jeep Ram to all my fa More

by ernben
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2020 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

February 02, 2020

Cherokee Service As planned/uneventful - shuttle driver Fred is a great guy! Washed car thanks - but could use a little hand detailing (side view mirror lenses, etc.), More

by Mike P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred
Feb 17, 2020 -

Kelly Chrysler Dodge Jeep RAM responded

Mike, Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

February 01, 2020

Very nice and very patient and very helpful.everything thing we asked they answered are questions. They went over everything about the car. And gave us information on everything. More

by Annb2194
Recommend Dealer
Yes
Employees Worked With
Jessica DellaPietra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2020 -

Kelly Chrysler Dodge Jeep RAM responded

Ann, Thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Kelly Chrysler Dodge Jeep RAM! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

January 31, 2020

Service appointment was done rather quickly. They listen to any concerns you may have about your vehicle and try to address them. They are friendly and offer complimentary water/coffee while you wait. It wa More

by Mbachx0
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2020 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

January 31, 2020

Always had great service here. Dave Vrabel is consistently honest, reliable and accommodating when it comes to providing vehicle service. He works with you on your individual needs. More

by Maryanne
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cindy at main desk- always pleasant.
Feb 17, 2020 -

Kelly Chrysler Dodge Jeep RAM responded

Maryanne, Thank you for sharing the details of your experience with us. At Kelly Chrysler Dodge Jeep RAM we pride ourselves on providing top-notch service to every customer. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

January 30, 2020

Excellent service. Made the entire process easy . Tim was very professional and very helpful through the entire process . The accounting team also did a wonderful job More

by tdnewman
Recommend Dealer
Yes
Employees Worked With
Timothy Sparrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2020 -

Kelly Chrysler Dodge Jeep RAM responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

January 29, 2020

Great communication Had my 2012 Dodge Journey in for inspection and new tires - by mid-morning got a call from Dave that I also needed front breaks and rotors and gave me More

by mballiet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2020 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

January 29, 2020

Great service provided by Dave Vrabel and kelly jeep to get car in for a warranty update on my car. Thanks again for great service More

by Jazzman
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2020 -

Kelly Chrysler Dodge Jeep RAM responded

We loved reading this review! Happy customers are our aim, and it appears Dave really hit the bulls eye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

January 28, 2020

The staff was very helpful and pleasant. Emmanuel took the time to help me get the settings on my touch screen where I wanted them. More

by Debbie
Recommend Dealer
Yes
Employees Worked With
Emmanuel
Jan 30, 2020 -

Kelly Chrysler Dodge Jeep RAM responded

Debbie, Thank you for this amazing rating! We really appreciate your business. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

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