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Kelly Chrysler Dodge Jeep RAM - Service Center

Emmaus, PA

4.7
644 Reviews

644 Reviews of Kelly Chrysler Dodge Jeep RAM - Service Center

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March 06, 2020

Awesome! My service advisor Jim is terrific! They serviced my vehicle FAST and it cost less then a Jiffy Lube and it was done by a factory trained tech. More

by MMORELLI
Recommend Dealer
Yes
Employees Worked With
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colleen Connelly
Mar 06, 2020 -

Kelly Chrysler Dodge Jeep RAM responded

We cannot thank you enough for your wonderful review of Kelly Chrysler Dodge Jeep RAM and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

March 02, 2020

Great service again at Kelly jeep in allentown on Lehigh street. Dave Vrabel helps get my car in and out in a timely manner. Thanks again More

by Jazzman
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2020 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for this amazing rating! We really appreciate your business. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

February 25, 2020

Oil change, inspection, and alignment Wow! I was in and out of the shop in an hour. The staff was very friendly and professional. Dave kept me up to date on all aspects of the service en More

by vincent4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2020 -

Kelly Chrysler Dodge Jeep RAM responded

Vincent,Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

February 21, 2020

Thanks Dave! As always, Dave Vrabel is wonderful. He listens to any concerns, takes time to explain what is needed and provides spot-on cost estimate. My 2014 Gran More

by CLZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2020 -

Kelly Chrysler Dodge Jeep RAM responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

February 19, 2020

Dave does an excellent job keeping me informed of what is happening with the JK. Always has time to explain the repair and provide advice. More

by jamesmckeon5
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2020 -

Kelly Chrysler Dodge Jeep RAM responded

James, Thank you for taking the time to write such a wonderful review. Our goal is to be the number one dealership in the country in customer satisfaction. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

February 18, 2020

Why I keep coming back! No one is ever excited about taking their car in for service but at the Kelly Automotive Group I know I will be treated not as a sucker to be ripped o More

by Carm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim MY service man that works on my car
February 16, 2020

Excellent service every time Love the convenience of drop off. Also Jim explains service to be done and cost before it is done. Always friendly service. Work is always comple More

by lucent806
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2020 -

Kelly Chrysler Dodge Jeep RAM responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Kelly Chrysler Dodge Jeep RAM, we value our customers and we look forward to seeing you on your next visit. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

February 13, 2020

Always good work service excellent and very friendly staff good prices Matt always does a wonderful job on my car very satisfied with Kelly car More

by Madrids
Recommend Dealer
Yes
Employees Worked With
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2020 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

February 13, 2020

Fast and convenient Just needed a state inspection and oil change, and there's nothing to complain about; I was a "walk-in" and they handled everything quickly. More

by PacHy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 17, 2020 -

Kelly Chrysler Dodge Jeep RAM responded

We cannot thank you enough for your wonderful review of Kelly Chrysler Dodge Jeep RAM and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

February 10, 2020

I always have courteous and quick service. The scheduling is easy and convenient. The same guy is there for Mitsubishi and is always kind and professional. More

by Ksnyder4949
Recommend Dealer
Yes
Employees Worked With
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2020 -

Kelly Chrysler Dodge Jeep RAM responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. David LaBar General Manager Kelly Mitsubishi

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