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Kelly Chrysler Dodge Jeep RAM - Service Center
Emmaus, PA
644 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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644 Reviews of Kelly Chrysler Dodge Jeep RAM - Service Center
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April 15, 2020
Bought it here and service it here, and am very pleased. I love my Mirage Mitzubishi. I bought it at Kelly. I have always brought it back to Kelly for service and I'm always pleased with the easy communica I love my Mirage Mitzubishi. I bought it at Kelly. I have always brought it back to Kelly for service and I'm always pleased with the easy communications, pleasant environment, and pricing that never feels like I'm being gouged, I always like to schedule with Jim H. Same positive situation with John C. in the body shop when I've needed it. More
by KeithJames
Employees Worked With
April 09, 2020
I had bodywork done. When I picked up the truck it looked like a new truck. They did excellent work. I would recommend the body shop to anyone. like a new truck. They did excellent work. I would recommend the body shop to anyone. More
by nconrad01
April 02, 2020
Always professional I've always received professional service at Kelly Chrysler, I used to be skeptical of dealer service, went to my local shop for decades, but Kelly Ch I've always received professional service at Kelly Chrysler, I used to be skeptical of dealer service, went to my local shop for decades, but Kelly Chrysler has changed my mind. They never try to up sell me on things I may not need, and when they do point out additional items, they offer but don't push it. Cost is same as local guy and quality has been great. More
by jfowlerpa
March 30, 2020
Jeep Service Four different things needed servicing. The service dept. was able to do them in 2 days. One part delivered was the wrong one so it couldn't be done u Four different things needed servicing. The service dept. was able to do them in 2 days. One part delivered was the wrong one so it couldn't be done until the next day. More
by biggles21
Employees Worked With
Mark Burns
March 21, 2020
Excellent service, time and time again I enjoy dealing with Dave Vrabel. Dave is always very courteous. pleasant and efficient. He addresses any question you have re the service and gives I enjoy dealing with Dave Vrabel. Dave is always very courteous. pleasant and efficient. He addresses any question you have re the service and gives you a reliable estimate of the time you can get the car back. The car is clean when ready for pickup. I feel comfortable relying on Dave. I will return to Kelly when considering my next car because of their service department, particularly people like Dave. More
by wino
Employees Worked With
March 18, 2020
Service was easily scheduled and work performed timely. In addition, the manager brought to my attention an item that undiagnosed could have caused significant issues. In addition, the manager brought to my attention an item that undiagnosed could have caused significant issues. More
by B White
March 14, 2020
Courteous and professional Dealer always provides courteous and professional service. Fixes the car right. Service was very expensive but that's Mitsubishi's fault. Will go to Dealer always provides courteous and professional service. Fixes the car right. Service was very expensive but that's Mitsubishi's fault. Will go to an American brand next time. More
by eballiet
Employees Worked With
March 14, 2020
Dave Gravel Excellent Great service adviser.. Dave does an amazing job. He has been my service adviser for many years. I recommend him highly. He deserves high recognition. Great service adviser.. Dave does an amazing job. He has been my service adviser for many years. I recommend him highly. He deserves high recognition. More
by tgaydos
Employees Worked With
March 13, 2020
Body Shop Work Dave thoroughly explained the situation and as to why my Jeep had to be transferred to the body shop. Steve then took charge and did a perfect job of Dave thoroughly explained the situation and as to why my Jeep had to be transferred to the body shop. Steve then took charge and did a perfect job of explaining how the roof fin antenna was going to be fixed and what it would cost. The technician did an excellent job and the Jeep was shined up. Steve’s boss approved two coupons and I was extremely pleased with the entire experience. More
by Paul H.
March 07, 2020
30,000 mile check with oil change I brought my car in for routine maintenance. Dave Vrabel the person I always go to told me I was due for my 30,000 mile check. I agreed. My 2014 Je I brought my car in for routine maintenance. Dave Vrabel the person I always go to told me I was due for my 30,000 mile check. I agreed. My 2014 Jeep Grand Cherokee runs great. More
by Carolyn
Employees Worked With
