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Kelly Chrysler Dodge Jeep RAM - Service Center

Emmaus, PA

4.7
644 Reviews

644 Reviews of Kelly Chrysler Dodge Jeep RAM - Service Center

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June 18, 2020

Operator was very helpful on call in. Service tech listened to my issue and proceeded to identify issue & solution. Received Jeep in excellent working condition. More

by B White
Recommend Dealer
Yes
Employees Worked With
Stephen Scott
Jun 19, 2020 -

Kelly Chrysler Dodge Jeep RAM responded

Thank You taking the time to give The Kelly Chrysler Dodge Jeep RAM Team a 5 Star Review. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

June 17, 2020

Awesome dealership! Treated me well and Jim My Mitsubishi service advisor is always on the top of his game ! The service department is top notch. More

by MMORELLI
Recommend Dealer
Yes
Employees Worked With
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Kulp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2020 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

Jul 30, 2020 -

MMORELLI responded

Thanks again for a job well done ! And for having a great staff like Jim H in service!

June 17, 2020

Wunderbar! Quick, professional and responsive... The service team was great and made sure that I was back on the road quickly. The team did not disappoint. More

by mstroh
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2020 -

Kelly Chrysler Dodge Jeep RAM responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

June 02, 2020

Recent Service Experience Very thorough and professional. Always a pleasure to work with Dave Vrabel. He is the reason I continue to use this dealership for my maintenance ne More

by Ted
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2020

Had my 2014 ram 2500 detailed. Rob and his crew did a excellent job. Rob was great to work with. I would highly recommend them to detail your vehicle. More

by donnyhosh
Recommend Dealer
Yes
Employees Worked With
Greg Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob from detail dept Rated 5 stars.
Jun 11, 2020 -

Kelly Chrysler Dodge Jeep RAM responded

Donny, Thank you for the wonderful review of Kelly Chrysler Dodge Jeep RAM. We appreciate your business. Please feel free to reach out to us if you have any questions David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

May 21, 2020

Always a pleasant experience. I have been servicing my vehicle at the State Avenue, Emmaus location for over 13 years and have primarily dealt with Jim Hillegas who is truly one of More

by debkornek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2020 -

Kelly Chrysler Dodge Jeep RAM responded

Deb,Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

May 15, 2020

bought new Encore after lease expired Anthony Jayetileke provided a great experience making the transition from lease to ownership of a new vehicle. His efforts made the process smooth and More

by junxsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Jayetileke
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2020

Inspection The service team was courteous and completed the job in a timely manner. The last time I had my vehicle there, they mentioned a few things that would More

by Jeeper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2020 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for your 5 Star Review. Dave is a valued team member here with Kelly Chrysler Dodge Jeep RAM. I will share your thoughts with him. Please send him your referrals, family or friends. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

May 09, 2020

Great job!Thank you Dave for your helpGot my recall Great job! Thank you Dave for your help Got my recall fixed quickly Had an issue with mu sunroof that was taken care of also! More

by MElaina
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2020 -

Kelly Chrysler Dodge Jeep RAM responded

Melaina, We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

May 08, 2020

Got a good appointment time and great service They saw me straight away for an inspection and allowed me to wait inside where there was WiFi and beverages. They were also responsible with the curr More

by HJENKINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
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