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Kelly Chrysler Dodge Jeep RAM - Service Center

Emmaus, PA

4.7
644 Reviews

644 Reviews of Kelly Chrysler Dodge Jeep RAM - Service Center

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August 07, 2020

Fast and easy! My car was there for inspection and oil change. Dave was very helpful. He got my car done when I asked. He answered all of my questions. He is very ea More

by Flmagee2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2020 -

Kelly Chrysler Dodge Jeep RAM responded

We cannot thank you enough for your wonderful review of Kelly Chrysler Dodge Jeep RAM and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

July 27, 2020

I went in for an oil change and spent 583.00 dollars. I like the dealership very much however servicing is a little pricey. Jim is a great guy helps you with your issues and makes sure the work gets done! More

by busterbutch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2020

Great I am very happy with the service department. The area is always clean and friendly. James our service advisor is always very helpful and keeps us we More

by Angie0329
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2020 -

Kelly Chrysler Dodge Jeep RAM responded

Angie, Thank you for this amazing rating! We really appreciate your business. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

July 25, 2020

Car was assessed and fixed. Always have great service on my Mitsubishi. I trust their mechanics. And I love that they always have coupons online. More

by Pensk8r
Recommend Dealer
Yes
Employees Worked With
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nigel
Jul 27, 2020 -

Kelly Chrysler Dodge Jeep RAM responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

July 25, 2020

Outstanding service and customer care Always treated special when I bring my car in. David Vrabel exhibits EXCELLENT customer care. Service is outstanding. Great attention to detail. A More

by griff9801
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2020 -

Kelly Chrysler Dodge Jeep RAM responded

We appreciate you sharing the details of your time spent with our dealership. We assure you that 100% customer satisfaction is our utmost priority. We look forward to your next visit. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

July 10, 2020

The service advisor(William Burns) did an excellent job advising us of the progress of the service we requested when we informed him we needed to wait for the vehicle. The pandemic requirements were also More

by sandy344
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William m burns iii
Jul 13, 2020 -

Kelly Chrysler Dodge Jeep RAM responded

Sandy, Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

July 02, 2020

Excellent service! Friendly and thorough with work. Kudos to mechanic( don’t know his name or I would mention him and give him a 5/5 rating) and all who work in service department. Corrections with inspectio More

by cm
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2020 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for taking the time to write this kind review. We look forward to working with you at Kelly Chyrsler Dodge Jeep RAM in the future. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

June 30, 2020

Fabulous First inspection and checkup. Arrived half an hour early for my appointment and they took my truck in right away. Less than an hour later, truck was More

by Edward Brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Sparrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2020 -

Kelly Chrysler Dodge Jeep RAM responded

Edward, We cannot thank you enough for your wonderful review of Kelly Chrysler Dodge Jeep RAM and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

June 24, 2020

A very pleasant experience at Kelly Chrylser. Brakes Oil Change and State Inspection. In and out with ease and minimal fuss. Service advisors are knowledgeable and polite. More

by Abraham
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2020 -

Kelly Chrysler Dodge Jeep RAM responded

Abraham, We appreciate you sharing the details of your time spent with our dealership. We assure you that 100% customer satisfaction is our utmost priority. We look forward to your next visit. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

June 22, 2020

Fair and friendly service Had a problem with a used car we bought a week prior. Talked with Jay Kester and he knew what had to be done. The same problem occurred the next day. More

by mcgkerfox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Kester
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