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Kelly Chrysler Dodge Jeep RAM - Service Center
Emmaus, PA
648 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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648 Reviews of Kelly Chrysler Dodge Jeep RAM - Service Center
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August 21, 2020
every thing was done they called me and explained what they were doing to car the only thing that i did not understand was they charged me for new batteries in my key fob and i just spent a couple of hu they were doing to car the only thing that i did not understand was they charged me for new batteries in my key fob and i just spent a couple of hundreds of dollars to get key fob from them and it has not worked right since i had them get me a key fob it was done a couple of months ago but i could not take it back over because of the covid thing theres no way the batteries in key fob were good when they fist put them in and the other thing when picked car up i had to go around and search for car More
by sarahbiz11
August 20, 2020
Very courteous and professional very knowledgeable about the service I was getting made me feel as comfortable as possible. And he didn’t pressure me into making a purchase. the service I was getting made me feel as comfortable as possible. And he didn’t pressure me into making a purchase. More
by Godivamorena
August 14, 2020
Jeep Service Not only did Dave Vrabel get my 2014 Grande Cherokee in for service/state inspection quickly, he went above and beyond to service my wife's Jeep Chero Not only did Dave Vrabel get my 2014 Grande Cherokee in for service/state inspection quickly, he went above and beyond to service my wife's Jeep Cherokee because the dealership where she bought it in Slatington told her they couldn't accommodate her for a simple oil change until September. As always, Dave Vrabel takes care of his customers with kindness and a professionalism that is unmatched. More
by CLZ
Employees Worked With
August 08, 2020
They are friendly, helpful and knowledgeable. Wait time was not that long. Everything went smooth. All I can say it was excellent excellent service thanks was not that long. Everything went smooth. All I can say it was excellent excellent service thanks More
by Marchdogg
Employees Worked With
August 07, 2020
Fast and easy! My car was there for inspection and oil change. Dave was very helpful. He got my car done when I asked. He answered all of my questions. He is very ea My car was there for inspection and oil change. Dave was very helpful. He got my car done when I asked. He answered all of my questions. He is very easy to work with. More
by Flmagee2
Employees Worked With
July 27, 2020
I went in for an oil change and spent 583.00 dollars. I like the dealership very much however servicing is a little pricey. Jim is a great guy helps you with your issues and makes sure the work gets done! I like the dealership very much however servicing is a little pricey. Jim is a great guy helps you with your issues and makes sure the work gets done! More
by busterbutch
Employees Worked With
July 25, 2020
Great I am very happy with the service department. The area is always clean and friendly. James our service advisor is always very helpful and keeps us we I am very happy with the service department. The area is always clean and friendly. James our service advisor is always very helpful and keeps us well informed. More
by Angie0329
Employees Worked With
July 25, 2020
Car was assessed and fixed. Always have great service on my Mitsubishi. I trust their mechanics. And I love that they always have coupons online. my Mitsubishi. I trust their mechanics. And I love that they always have coupons online. More
by Pensk8r
July 25, 2020
Outstanding service and customer care Always treated special when I bring my car in. David Vrabel exhibits EXCELLENT customer care. Service is outstanding. Great attention to detail. A Always treated special when I bring my car in. David Vrabel exhibits EXCELLENT customer care. Service is outstanding. Great attention to detail. Always feel like my vehicle is in good hands. More
by griff9801
Employees Worked With
July 10, 2020
The service advisor(William Burns) did an excellent job advising us of the progress of the service we requested when we informed him we needed to wait for the vehicle. The pandemic requirements were also advising us of the progress of the service we requested when we informed him we needed to wait for the vehicle. The pandemic requirements were also well managed. Overall a pleasant experience! More
by sandy344
Employees Worked With
William m burns iii
