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Kelly Chrysler Dodge Jeep RAM - Service Center

Emmaus, PA

4.7
644 Reviews

644 Reviews of Kelly Chrysler Dodge Jeep RAM - Service Center

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September 05, 2020

This most recent visit was not planned nor reserved in advance. I phoned Jim, basically asking if he could take my car that same morning because I thought my battery was dying. He did and I was correct. More

by rpickett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2020 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

September 04, 2020

Was pleased with all of Kelly's Service and the quality of their work. They informed me of the necessary work to be done and how much it would cost. More

by warren Solberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kate Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2020 -

Kelly Chrysler Dodge Jeep RAM responded

Warren, Thanks for the perfect rating. We're pleased that everything went well for you! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

September 03, 2020

Excellent Service today Oil Lube and Filter and PA State inspection completed. They made sure I was happy and walked me out to my car once I paid, they always want to make sure you are satisfied with the s More

by Bulldog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2020 -

Kelly Chrysler Dodge Jeep RAM responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

August 27, 2020

It is always a pleasure dealing with Dave. He always makes me feel welcome and is always polit and very caring and also informative. Dave is an asset to Kelly. More

by looloopop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2020 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for taking the time to write this kind review. We look forward to working with you at Kelly Chrysler Dodge Jeep RAM in the future. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

August 27, 2020

Took new jeep gladiator in for a TSB for loose Took new jeep gladiator in for a TSB for loose steering they ordered parts and fixed the problem. They had the jeep finished as promised. More

by Clarkepluto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2020 -

Kelly Chrysler Dodge Jeep RAM responded

Clark, We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

August 21, 2020

Excellent service. Quick response to my call for an appointment. Good questions to make sure I received the service I required and needed. Work done ahead of schedule More

by Jpa2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2020

every thing was done they called me and explained what they were doing to car the only thing that i did not understand was they charged me for new batteries in my key fob and i just spent a couple of hu More

by sarahbiz11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hillegass
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2020

Very courteous and professional very knowledgeable about the service I was getting made me feel as comfortable as possible. And he didn’t pressure me into making a purchase. More

by Godivamorena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Marchese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2020 -

Kelly Chrysler Dodge Jeep RAM responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

August 14, 2020

Jeep Service Not only did Dave Vrabel get my 2014 Grande Cherokee in for service/state inspection quickly, he went above and beyond to service my wife's Jeep Chero More

by CLZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2020 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

August 08, 2020

They are friendly, helpful and knowledgeable. Wait time was not that long. Everything went smooth. All I can say it was excellent excellent service thanks More

by Marchdogg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2020 -

Kelly Chrysler Dodge Jeep RAM responded

Thank You taking the time to give The Kelly Chrysler Dodge Jeep RAM Team a 5 Star Review David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

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