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Kelly Chrysler Dodge Jeep RAM - Service Center

Emmaus, PA

4.5
648 Reviews

648 Reviews of Kelly Chrysler Dodge Jeep RAM - Service Center

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October 11, 2020

Great visit...love the new update when entering with reading the tires and alignment! Waiting room is always top notch! Mitsubishi hlguy was informational as usual! More

by mpteech
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2020

One word: awesome. Had my car diagnosed and wasn’t One word: awesome. Had my car diagnosed and wasn’t charged a penny courtesy of Kelly Mitsubishi service center. It was a wonderful experience to go More

by KN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2020 -

Kelly Chrysler Dodge Jeep RAM responded

,Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

October 02, 2020

Happy customer, great service at a good price. The staff is so friendly and the service was done in a very timely manner. I won't bring my Cherokee anywhere else. More

by Lab Rat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2020 -

Kelly Chrysler Dodge Jeep RAM responded

Thank You taking the time to give The Kelly Chrysler Dodge Jeep RAM Team a 5 Star Review. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

October 01, 2020

I always get great service at Kelly! I know I can count on getting the the time slot that works in my schedule and that the wait time will be very minimal, if any. The folks at Kelly are very efficient and More

by Red Jeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Rago! Dakota, Thad, and everyone! They're all nice!
Oct 09, 2020 -

Kelly Chrysler Dodge Jeep RAM responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

September 24, 2020

Very helpful Great deal walked out with a new truck Tony was very helpful in explaining the features on our new truck . Very friendly recommended More

by Kimlopez129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bittenbender
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2020

I am extremely pleased with the service I received for my 2015 Jeep Wrangler. The staff was very accommodating and I have full faith and trust in the service department. More

by michael_s.schwartz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : fred
Oct 09, 2020 -

Kelly Chrysler Dodge Jeep RAM responded

Michael, Thank you for taking the time to write such a wonderful review. Our goal is to be the number one dealership in the country in customer satisfaction. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

September 19, 2020

My service advisor, Dave Vrabel, is very knowledgeable, friendly, and committed to seeing that my Jeep is always serviced at the proper intervals. He is very dedicated to making sure quality work and appro More

by Umpire21$$
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2020

I had an oil change and had my front passenger headlight replaced. Dave Vrabel is my contact at Kelly service for the past 20 years and has always done a fabulous job for me. As usual he saw that my inspe More

by Carolyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2020

Gotta say this guy is always at the top of his game. He is knowledgeable and always pleasant! He always looks out for all of his customers! More

by MMORELLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2020

I arrived slightly early for my oil change, and the car was taken into the shop right away. I waited as I had planned to do, and did not have to wait long before the work was done. As always, the staff w More

by jmcmahan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
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