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Kelly Chrysler Dodge Jeep RAM - Service Center

Emmaus, PA

4.7
644 Reviews

644 Reviews of Kelly Chrysler Dodge Jeep RAM - Service Center

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November 01, 2020

Got in as scheduled - and out in a reasonable amount of time - this was just an inspection / emission appointment - so there is not much to review More

by pchiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2020 -

Kelly Chrysler Dodge Jeep RAM responded

(Name), Thank You taking the time to give The Kelly Chrysler Dodge Jeep RAM Team a 5 Star Review. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

November 01, 2020

An excellent visit. The new customer waiting area was wonderful. It showed that customer service was a priority. This was my first service visit after my car purchase from your dealership. As I waited More

by lonestar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bittenbender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2020 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for sharing the details of your experience with us. At Kelly Chrysler Dodge Jeep RAM we pride ourselves on providing top-notch service to every customer. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

November 01, 2020

service was quick and easy/ was happy with service and perform required work/wait time was quick/ people were friendly and helpful/ price was reasonable More

by RSolt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2020 -

Kelly Chrysler Dodge Jeep RAM responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

October 30, 2020

Car was inspected and finished early morning. Performed an alignment and car is running great again. I would recommend this service department to another person. More

by Wieders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2020 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

October 26, 2020

I have actually heard horror stories about this particular service department. Being ignored, Guys being rude and playing the macho card. However I was pleasantly surprised at the professionalism a More

by BbohanBarbara Bohan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2020 -

Kelly Chrysler Dodge Jeep RAM responded

Barbara, We appreciate you sharing the details of your time spent with our dealership. We assure you that 100% customer satisfaction is our utmost priority. We look forward to your next visit. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

October 24, 2020

This was my first time in for service; they got me in really quickly and took care of the problem the same day. Everyone was super friendly and explained everything to me. I was only without my beloved J More

by LynLan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2020 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

October 11, 2020

Great visit...love the new update when entering with reading the tires and alignment! Waiting room is always top notch! Mitsubishi hlguy was informational as usual! More

by mpteech
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2020

One word: awesome. Had my car diagnosed and wasn’t One word: awesome. Had my car diagnosed and wasn’t charged a penny courtesy of Kelly Mitsubishi service center. It was a wonderful experience to go More

by KN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2020 -

Kelly Chrysler Dodge Jeep RAM responded

,Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

October 02, 2020

Happy customer, great service at a good price. The staff is so friendly and the service was done in a very timely manner. I won't bring my Cherokee anywhere else. More

by Lab Rat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2020 -

Kelly Chrysler Dodge Jeep RAM responded

Thank You taking the time to give The Kelly Chrysler Dodge Jeep RAM Team a 5 Star Review. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

October 01, 2020

I always get great service at Kelly! I know I can count on getting the the time slot that works in my schedule and that the wait time will be very minimal, if any. The folks at Kelly are very efficient and More

by Red Jeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Rago! Dakota, Thad, and everyone! They're all nice!
Oct 09, 2020 -

Kelly Chrysler Dodge Jeep RAM responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

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