Kelly Chrysler Dodge Jeep RAM - Service Center
Emmaus, PA
648 Reviews of Kelly Chrysler Dodge Jeep RAM - Service Center
Great service team I always deal with Dave and he does a great job with letting me know when I am done and also being helpful with any question I might have. great job with letting me know when I am done and also being helpful with any question I might have. More
Thank you for taking care of my vehicle and providing me with a rental to get the kids to and from daycare and sports. We appreciate you all at Kelly with a rental to get the kids to and from daycare and sports. We appreciate you all at Kelly More
I love Kelly! Service Department is great, easy to work with and fast! Sales Department is much the same. I recommend Kelly to everyone. I will def keep coming back for my Jeep's Service and for my future with and fast! Sales Department is much the same. I recommend Kelly to everyone. I will def keep coming back for my Jeep's Service and for my future vehicle purchases. More
My engine light came on unexpectedly, of course. I called the same day and was able to get my car in the next day. I could have gone in the same day, but I had other appointments. Dave Vrabel, the s called the same day and was able to get my car in the next day. I could have gone in the same day, but I had other appointments. Dave Vrabel, the service representative I have been for 20 plus years, took care of getting my car back in working order quickly. Thanks Dave. More
Got in as scheduled - and out in a reasonable amount of time - this was just an inspection / emission appointment - so there is not much to review time - this was just an inspection / emission appointment - so there is not much to review More
An excellent visit. The new customer waiting area was wonderful. It showed that customer service was a priority. This was my first service visit after my car purchase from your dealership. As I waited wonderful. It showed that customer service was a priority. This was my first service visit after my car purchase from your dealership. As I waited, I was given a tour and it made me feel welcome. My car was fully serviced and, although it took a while to obtain the parts needed, I was informed of all the inspection results. I look forward to my next service visit. More
service was quick and easy/ was happy with service and perform required work/wait time was quick/ people were friendly and helpful/ price was reasonable perform required work/wait time was quick/ people were friendly and helpful/ price was reasonable More
Car was inspected and finished early morning. Performed an alignment and car is running great again. I would recommend this service department to another person. an alignment and car is running great again. I would recommend this service department to another person. More
I have actually heard horror stories about this particular service department. Being ignored, Guys being rude and playing the macho card. However I was pleasantly surprised at the professionalism a particular service department. Being ignored, Guys being rude and playing the macho card. However I was pleasantly surprised at the professionalism and courtesy. I had an excellent experience. In and out in less than 35 minutes. The only downfall I saw was that out of the six people behind the desks only two were wearing face shields. Not cool!! More
This was my first time in for service; they got me in really quickly and took care of the problem the same day. Everyone was super friendly and explained everything to me. I was only without my beloved J really quickly and took care of the problem the same day. Everyone was super friendly and explained everything to me. I was only without my beloved Jeep for a few hours. Thanks, Kelly! More