Back

Kelly Chrysler Dodge Jeep RAM - Service Center

Emmaus, PA

4.5
648 Reviews

648 Reviews of Kelly Chrysler Dodge Jeep RAM - Service Center

Sort by
November 19, 2020

Great service team I always deal with Dave and he does a great job with letting me know when I am done and also being helpful with any question I might have. More

by Jazzman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2020 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

November 09, 2020

Thank you for taking care of my vehicle and providing me with a rental to get the kids to and from daycare and sports. We appreciate you all at Kelly More

by amanda.snyder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven
Nov 12, 2020 -

Kelly Chrysler Dodge Jeep RAM responded

Amanda, Thank you for this amazing rating! We really appreciate your business. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

November 05, 2020

I love Kelly! Service Department is great, easy to work with and fast! Sales Department is much the same. I recommend Kelly to everyone. I will def keep coming back for my Jeep's Service and for my future More

by kaybee0705
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2020 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

November 02, 2020

My engine light came on unexpectedly, of course. I called the same day and was able to get my car in the next day. I could have gone in the same day, but I had other appointments. Dave Vrabel, the s More

by Carolyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2020 -

Kelly Chrysler Dodge Jeep RAM responded

Carolyn, Thank you for taking the time to write this kind review. We look forward to working with you at Kelly Chrysler Dodge Jeep RAM in the future. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

November 01, 2020

Got in as scheduled - and out in a reasonable amount of time - this was just an inspection / emission appointment - so there is not much to review More

by pchiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2020 -

Kelly Chrysler Dodge Jeep RAM responded

(Name), Thank You taking the time to give The Kelly Chrysler Dodge Jeep RAM Team a 5 Star Review. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

November 01, 2020

An excellent visit. The new customer waiting area was wonderful. It showed that customer service was a priority. This was my first service visit after my car purchase from your dealership. As I waited More

by lonestar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bittenbender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2020 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for sharing the details of your experience with us. At Kelly Chrysler Dodge Jeep RAM we pride ourselves on providing top-notch service to every customer. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

November 01, 2020

service was quick and easy/ was happy with service and perform required work/wait time was quick/ people were friendly and helpful/ price was reasonable More

by RSolt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2020 -

Kelly Chrysler Dodge Jeep RAM responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

October 30, 2020

Car was inspected and finished early morning. Performed an alignment and car is running great again. I would recommend this service department to another person. More

by Wieders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2020 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

October 26, 2020

I have actually heard horror stories about this particular service department. Being ignored, Guys being rude and playing the macho card. However I was pleasantly surprised at the professionalism a More

by BbohanBarbara Bohan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2020 -

Kelly Chrysler Dodge Jeep RAM responded

Barbara, We appreciate you sharing the details of your time spent with our dealership. We assure you that 100% customer satisfaction is our utmost priority. We look forward to your next visit. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

October 24, 2020

This was my first time in for service; they got me in really quickly and took care of the problem the same day. Everyone was super friendly and explained everything to me. I was only without my beloved J More

by LynLan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2020 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

...
22
...