Kelly Chrysler Dodge Jeep RAM - Service Center
Emmaus, PA
649 Reviews of Kelly Chrysler Dodge Jeep RAM - Service Center
Car service: great representative great service ! Good to see people wearing masks and social distancing. Frustrated with tire alarm, tires were at 31 instead of 33. to see people wearing masks and social distancing. Frustrated with tire alarm, tires were at 31 instead of 33. More
Great service team I always deal with Dave and he does a great job with letting me know when I am done and also being helpful with any question I might have. great job with letting me know when I am done and also being helpful with any question I might have. More
Thank you for taking care of my vehicle and providing me with a rental to get the kids to and from daycare and sports. We appreciate you all at Kelly with a rental to get the kids to and from daycare and sports. We appreciate you all at Kelly More
I love Kelly! Service Department is great, easy to work with and fast! Sales Department is much the same. I recommend Kelly to everyone. I will def keep coming back for my Jeep's Service and for my future with and fast! Sales Department is much the same. I recommend Kelly to everyone. I will def keep coming back for my Jeep's Service and for my future vehicle purchases. More
My engine light came on unexpectedly, of course. I called the same day and was able to get my car in the next day. I could have gone in the same day, but I had other appointments. Dave Vrabel, the s called the same day and was able to get my car in the next day. I could have gone in the same day, but I had other appointments. Dave Vrabel, the service representative I have been for 20 plus years, took care of getting my car back in working order quickly. Thanks Dave. More
Got in as scheduled - and out in a reasonable amount of time - this was just an inspection / emission appointment - so there is not much to review time - this was just an inspection / emission appointment - so there is not much to review More
An excellent visit. The new customer waiting area was wonderful. It showed that customer service was a priority. This was my first service visit after my car purchase from your dealership. As I waited wonderful. It showed that customer service was a priority. This was my first service visit after my car purchase from your dealership. As I waited, I was given a tour and it made me feel welcome. My car was fully serviced and, although it took a while to obtain the parts needed, I was informed of all the inspection results. I look forward to my next service visit. More
service was quick and easy/ was happy with service and perform required work/wait time was quick/ people were friendly and helpful/ price was reasonable perform required work/wait time was quick/ people were friendly and helpful/ price was reasonable More
Car was inspected and finished early morning. Performed an alignment and car is running great again. I would recommend this service department to another person. an alignment and car is running great again. I would recommend this service department to another person. More
I have actually heard horror stories about this particular service department. Being ignored, Guys being rude and playing the macho card. However I was pleasantly surprised at the professionalism a particular service department. Being ignored, Guys being rude and playing the macho card. However I was pleasantly surprised at the professionalism and courtesy. I had an excellent experience. In and out in less than 35 minutes. The only downfall I saw was that out of the six people behind the desks only two were wearing face shields. Not cool!! More