Kelly Chrysler Dodge Jeep RAM - Service Center
Emmaus, PA
644 Reviews of Kelly Chrysler Dodge Jeep RAM - Service Center
Got in as scheduled - and out in a reasonable amount of time - this was just an inspection / emission appointment - so there is not much to review time - this was just an inspection / emission appointment - so there is not much to review More
An excellent visit. The new customer waiting area was wonderful. It showed that customer service was a priority. This was my first service visit after my car purchase from your dealership. As I waited wonderful. It showed that customer service was a priority. This was my first service visit after my car purchase from your dealership. As I waited, I was given a tour and it made me feel welcome. My car was fully serviced and, although it took a while to obtain the parts needed, I was informed of all the inspection results. I look forward to my next service visit. More
service was quick and easy/ was happy with service and perform required work/wait time was quick/ people were friendly and helpful/ price was reasonable perform required work/wait time was quick/ people were friendly and helpful/ price was reasonable More
Car was inspected and finished early morning. Performed an alignment and car is running great again. I would recommend this service department to another person. an alignment and car is running great again. I would recommend this service department to another person. More
I have actually heard horror stories about this particular service department. Being ignored, Guys being rude and playing the macho card. However I was pleasantly surprised at the professionalism a particular service department. Being ignored, Guys being rude and playing the macho card. However I was pleasantly surprised at the professionalism and courtesy. I had an excellent experience. In and out in less than 35 minutes. The only downfall I saw was that out of the six people behind the desks only two were wearing face shields. Not cool!! More
This was my first time in for service; they got me in really quickly and took care of the problem the same day. Everyone was super friendly and explained everything to me. I was only without my beloved J really quickly and took care of the problem the same day. Everyone was super friendly and explained everything to me. I was only without my beloved Jeep for a few hours. Thanks, Kelly! More
Great visit...love the new update when entering with reading the tires and alignment! Waiting room is always top notch! Mitsubishi hlguy was informational as usual! reading the tires and alignment! Waiting room is always top notch! Mitsubishi hlguy was informational as usual! More
One word: awesome. Had my car diagnosed and wasn’t One word: awesome. Had my car diagnosed and wasn’t charged a penny courtesy of Kelly Mitsubishi service center. It was a wonderful experience to go One word: awesome. Had my car diagnosed and wasn’t charged a penny courtesy of Kelly Mitsubishi service center. It was a wonderful experience to go there on a Saturday. More
Happy customer, great service at a good price. The staff is so friendly and the service was done in a very timely manner. I won't bring my Cherokee anywhere else. is so friendly and the service was done in a very timely manner. I won't bring my Cherokee anywhere else. More
I always get great service at Kelly! I know I can count on getting the the time slot that works in my schedule and that the wait time will be very minimal, if any. The folks at Kelly are very efficient and on getting the the time slot that works in my schedule and that the wait time will be very minimal, if any. The folks at Kelly are very efficient and customer comfort and satisfaction are top priorities for them. For me, there's no better place than Kelly for my auto service needs. More