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Kelly Chrysler Dodge Jeep RAM - Service Center

Emmaus, PA

4.7
644 Reviews

644 Reviews of Kelly Chrysler Dodge Jeep RAM - Service Center

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December 25, 2020

called about problem with GPS system not working. was told to bring in and get looked at. they looked at system and told me what was wrong and that they ordered replacement. will call when it comes in More

by RSolt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 25, 2020 -

Kelly Chrysler Dodge Jeep RAM responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

December 03, 2020

Scheduling was convenient and easy. The repair service was excellent. My car was completed on time, within the cost quoted. I would recommend Kelly service for Mitsubishi. More

by Chewtoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2020 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

November 28, 2020

At first it was not a pleasant experience, the service tech couldn’t find my maintenance contract to no fault of his own. So I had to over to Kelly Risk and speak with Cliff and then the visit got better More

by tigar5
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hillegass
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2020

Making an appointment for service couldn’t be easier. Love that you drive right in, service well done, and the car wash is a plus‼️ More

by Latitude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Kelly Chrysler Dodge Jeep RAM responded

We cannot thank you enough for your wonderful review of Kelly Chrysler Dodge Jeep RAM and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

November 20, 2020

Dave Vrabel is highly competent and professional in his job. I've been a long term customer for over 20 years. He is upfront, honest, dedicated and accommodating. I have 2 vehicles and both are serviced a More

by Maryanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cindy at front desk is always friendly and helpful.
Nov 23, 2020 -

Kelly Chrysler Dodge Jeep RAM responded

Maryanne, Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

November 20, 2020

Car service: great representative great service ! Good to see people wearing masks and social distancing. Frustrated with tire alarm, tires were at 31 instead of 33. More

by Jan.W
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2020 -

Kelly Chrysler Dodge Jeep RAM responded

Jan, Thank you for sharing the details of your experience with us. At Kelly Chrysler Dodge Jeep RAM we pride ourselves on providing top-notch service to every customer. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

November 19, 2020

Great service team I always deal with Dave and he does a great job with letting me know when I am done and also being helpful with any question I might have. More

by Jazzman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2020 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

November 09, 2020

Thank you for taking care of my vehicle and providing me with a rental to get the kids to and from daycare and sports. We appreciate you all at Kelly More

by amanda.snyder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven
Nov 12, 2020 -

Kelly Chrysler Dodge Jeep RAM responded

Amanda, Thank you for this amazing rating! We really appreciate your business. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

November 05, 2020

I love Kelly! Service Department is great, easy to work with and fast! Sales Department is much the same. I recommend Kelly to everyone. I will def keep coming back for my Jeep's Service and for my future More

by kaybee0705
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2020 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

November 02, 2020

My engine light came on unexpectedly, of course. I called the same day and was able to get my car in the next day. I could have gone in the same day, but I had other appointments. Dave Vrabel, the s More

by Carolyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2020 -

Kelly Chrysler Dodge Jeep RAM responded

Carolyn, Thank you for taking the time to write this kind review. We look forward to working with you at Kelly Chrysler Dodge Jeep RAM in the future. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

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