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Kelly Chrysler Dodge Jeep RAM - Service Center

Emmaus, PA

4.7
644 Reviews

644 Reviews of Kelly Chrysler Dodge Jeep RAM - Service Center

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February 06, 2021

Everything was great.The service was completed in a timely manner and there is coffee for free. Staff is always very helpful. Its always a good experience. More

by Biebs66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for this amazing rating! We really appreciate your business. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

January 30, 2021

The service was very friendly and fast. The waiting room is very nice and clean. This was my 3rd or 4th time using Kelly services and I’ve enjoyed every time. I drive 30 minutes each way and I don’t mind. More

by Twilliam41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

January 28, 2021

Service was excellent from the minute I drove through the garage. I was greeted promptly and directed immediately to a Service Advisor. He explained what was needed and gave me a time estimate for waiting an More

by Barb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark, Service
Feb 01, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Barb, Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

January 25, 2021

Excellent, timely service at a fair price. I was greeted as soon as I got there and my Jeep service was complete before the time promised. More

by Lab Rat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

We cannot thank you enough for your wonderful review of Kelly Chrysler Dodge Jeep RAM, and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

January 17, 2021

I have bought and serviced vehicles at Kelly since 2005. Whenever I use service, I’m glad when Dave comes out to greet me. He always treats me as if I am his #1 customer. More

by Loriann12374
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Sparrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Loriann, Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Dave) does for Kelly Chrysler Dodge Jeep RAM and our customers. Hope to see you again soon! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

January 13, 2021

My experience was extremely satisfying. Dave has always gone above and beyond to give me great service. This is what keeps me coming back to them. More

by Jeeper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

January 12, 2021

They Take good care of my RAM and very satisfied with service work done , they go beyond going over my truck and gives a great 27 point report card what is good or what it needs--Great Valet pick-up whi More

by suprcrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark-- service adviser
Jan 15, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

December 30, 2020

Very reliable and on time. No pressure to have additional work done. Work was thorough and car was clean on inside. Would recommend highly to others More

by Frzap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2020 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for the wonderful review of Kelly Chrysler Dodge Jeep RAM. We appreciate your business. Please feel free to reach out to us if you have any questions. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

December 30, 2020

I brought my Jeep in for routine servicing and state inspection and emissions and had a very good experience. I got fast, courteous service and exactly what I requested. My service advisor, Dave Vra More

by maurerge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2020 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

December 26, 2020

Dave went out of his way to have my truck washed at another location after my oil change because the wash on site was out of service. THAT was very much appreciated. More

by chrisdawson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2020 -

Kelly Chrysler Dodge Jeep RAM responded

Chris, Thank you for taking the time to write such a wonderful review. Our goal is to be the number one dealership in the country in customer satisfaction. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

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