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Kelly Chrysler Dodge Jeep RAM - Service Center

Emmaus, PA

4.7
644 Reviews

644 Reviews of Kelly Chrysler Dodge Jeep RAM - Service Center

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September 02, 2022

called wed, received early next day service appt. Dropped off car Wed, night. Car was ready noon Thursday. Very fast turn around and pleasant experience. More

by wdbyrnes1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for taking the time out of your busy day to share your experience with Kelly Chrysler Dodge Jeep RAM. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. David LaBar General Manager (610) 659-4040

August 30, 2022

Fast service, friendly staff. They have a nice lounge space that is well-maintained They even washed my car More

by wrivas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

W Rivas, Thank you for taking the time out of your busy day to share your experience with Kelly Chrysler Dodge Jeep RAM. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. David LaBar General Manager (610) 659-4040

August 27, 2022

arrived on time/waited on immediately/waiting area was nice/service was done quickly/checkout easy. More

by RSolt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

R Solt, Thank you for taking the time out of your busy day to share your experience with Kelly Chrysler Dodge Jeep RAM. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. David LaBar General Manager (610) 659-4040

August 23, 2022

Working with Jim Hillegass and Jim my mechanic lets me know that I am always in go hands. More

by Carm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Thanks for the great feedback! We're very happy that Jim & Jim are there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! We appreciate your Positive feedback and if you ever have any questions in the future, please feel free to call me directly at (610) 659-4040. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

August 18, 2022

Great service! Very kind, efficient, and helpful. They have a nice lounge space that is well-maintained. More

by jah513
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Aug 18, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for the wonderful review of Kelly Chrysler Dodge Jeep RAM. We appreciate your business. We appreciate your Positive feedback and if you ever have any questions in the future, please feel free to call me directly at (610) 659-4040. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

August 16, 2022

Fast service, friendly staff. Couldn’t ask for a better experience. As service advisor James got us taken care of as fast as possible. They even washed the car! More

by Dannyt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Danny, Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything James does for Kelly Chrysler Dodge Jeep RAM and our customers. Hope to see you again soon! We appreciate your Positive feedback and if you ever have any questions in the future, please feel free to call me directly at (610) 659-4040. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

August 15, 2022

They go the extra mile to make sure you’re satisfied. I never feel taken advantage of here. I’m a customer for life. More

by anthony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Anthony, We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! We appreciate your Positive feedback and if you ever have any questions in the future, please feel free to call me directly at (610) 659-4040. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

August 12, 2022

Very clean place with awesome customer service. Its always a pleasure dealing with them. Quick and honest service all the way around. More

by Rocktitan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! We appreciate your Positive feedback and if you ever have any questions in the future, please feel free to call me directly at (610) 659-4040. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

August 10, 2022

Very nice to work with the service dept. took care of my problem thank you More

by daddytolittlee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

We most certainly appreciate the five-star review! Making sure our customers are completely satisfied is something our team strives for every day, and it's great to know how helpful Jim was in your service visit. We appreciate your Positive feedback and if you ever have any questions in the future, please feel free to call me directly at (610) 659-4040. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

August 10, 2022

Ryan in the service center was very pleasant to work with. He did well in communicating the status of the Jeep and seemed knowledgeable. Time for the service to complete was as expected. No delays. I wa More

by drucky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Hutchison
Aug 11, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Ryan does for Kelly Chrysler Dodge Jeep RAM and our customers. Hope to see you again soon! We appreciate your Positive feedback and if you ever have any questions in the future, please feel free to call me directly at (610) 659-4040. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

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