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Kelly Chrysler Dodge Jeep RAM - Service Center

Emmaus, PA

4.7
644 Reviews

644 Reviews of Kelly Chrysler Dodge Jeep RAM - Service Center

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March 13, 2021

I've been going to Kelly for 5 years, and I have only one very small complaint. It would be better if it were located closer to my house. When it comes to service, its excellent. They all do a great job from More

by bp84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

March 08, 2021

I had a great experience buying a new car. The deal was incrediable for my budget and the service was impressive. I would definitely recoomend this dealership! More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Zongora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

March 07, 2021

This was only my second service experience with Kelly, but like the first, it was very easy to schedule and the folks are super friendly. I won't take my Jeep anywhere else! More

by LynLan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

March 04, 2021

All went well. We have purchased 11 cars from Kelly. We plan to come back again soon. I would recommend Kelly to all of our friends More

by jbell10433
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Zongora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

March 02, 2021

The service was timely and professionally done. I always have confidence that Kelly will get me back on the road quickly. Thank you. Next time. More

by skip
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Skip, Thank you for the wonderful review of Kelly Chrysler Dodge Jeep RAM. We appreciate your business. Please feel free to reach out to us if you have any questions. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

February 27, 2021

Always helpful and friendly ,very knowledgeable about problems. Always checks for recalls before work is done. That’s pretty much it trying to get to 25 words More

by Lakeerie3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Thank You taking the time to give The (Location) Team a 5 Star Review. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

February 26, 2021

Kelly Jeep is a first class car dealership. The service is excellent. Dave Vrabel is the best. He goes out of his way to make sure my vehicle is serviced properly and in a timely manner. Dave is very know More

by Umpire21$$
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for your 5 Star Review. Dave is a valued team member here with Kelly Chrysler Dodge Jeep RAM. I will share your thoughts with him. Please send him your referrals, family or friends. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

February 19, 2021

The service and service personnel were knowledgeable and friendly. Service was performed with great expertise. I was sent sent reminders of the date and time of my service which I appreciated. The only nega More

by prosko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

February 17, 2021

Service department is always very friendly and helpful. Will always bring my jeep to them! They always go out of their way to make sure everything is explained and understood. More

by Phileezphan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for taking the time to write this kind review. We look forward to working with you at Kelly Chrysler Dodge Jeep RAM in the future. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

February 17, 2021

It's always a pleasure to come to Kelly for my servicing. Dave Vrabel is absolutely the best. He always makes everything so easy for me. It's a pleasure to deal with him. More

by looloopop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Dave does for Kelly Chrysler Dodge Jeep RAM and our customers. Hope to see you again soon! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

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