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Kelly Chrysler Dodge Jeep RAM - Service Center

Emmaus, PA

4.5
648 Reviews

648 Reviews of Kelly Chrysler Dodge Jeep RAM - Service Center

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March 19, 2021

Service has always taken great care of my needs. They really know there stuff when it comes to RAM trucks. They are very friendly and reasonable. More

by Evsdog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Zongora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

March 19, 2021

I only have one problem and that is with the E missions my wife had her vehicle for two years and has 3000 miles on it and they’re saying that I don’t get exempt because it wasn’t done under the last day o More

by D.meron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for sharing the details of your experience with us. At (Location) we pride ourselves on providing top-notch service to every customer. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

March 18, 2021

I went in for my annual inspection. Fo many years I have dealt with Dave in the Service Dept. This time Mark was the person . Mark was both very pleasant and professional. He met me right as I arrived a More

by wino
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark 5 Stars
Mar 19, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Thanks for the great feedback! We're very happy that Mark was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

March 17, 2021

The warranty repair was done quicker than expected. The repair was tested for proper functioning. My car was also washed which was a very pleasant surprise More

by Coachskinny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bittenbender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

March 13, 2021

I've been going to Kelly for 5 years, and I have only one very small complaint. It would be better if it were located closer to my house. When it comes to service, its excellent. They all do a great job from More

by bp84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

March 08, 2021

I had a great experience buying a new car. The deal was incrediable for my budget and the service was impressive. I would definitely recoomend this dealership! More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Zongora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

March 07, 2021

This was only my second service experience with Kelly, but like the first, it was very easy to schedule and the folks are super friendly. I won't take my Jeep anywhere else! More

by LynLan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

March 04, 2021

All went well. We have purchased 11 cars from Kelly. We plan to come back again soon. I would recommend Kelly to all of our friends More

by jbell10433
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Zongora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

March 02, 2021

The service was timely and professionally done. I always have confidence that Kelly will get me back on the road quickly. Thank you. Next time. More

by skip
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Skip, Thank you for the wonderful review of Kelly Chrysler Dodge Jeep RAM. We appreciate your business. Please feel free to reach out to us if you have any questions. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

February 27, 2021

Always helpful and friendly ,very knowledgeable about problems. Always checks for recalls before work is done. That’s pretty much it trying to get to 25 words More

by Lakeerie3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Thank You taking the time to give The (Location) Team a 5 Star Review. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

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