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Kelly Chrysler Dodge Jeep RAM - Service Center

Emmaus, PA

4.5
648 Reviews

648 Reviews of Kelly Chrysler Dodge Jeep RAM - Service Center

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April 08, 2021

I was able to get an appointment right away. The service on my car was done quickly. I would definitely recommend this garage to my friends. More

by barbouni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

April 03, 2021

Great service very knowledgeable, friendly and thorough. I trust my vehicle with this group and have no fear of anything not being taken care of, thank you More

by ryans2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

April 01, 2021

I have been coming to Kelly to have my car serviced for years. Dave is great and keeps me updated regarding the service on my car More

by Marley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Marley, Thank you for taking the time to write this kind review. We look forward to working with you at Kelly Chrysler Dodge Jeep RAM in the future. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

March 31, 2021

Service was quick and staff were friendly and efficient. The waiting areas was clean and nice. Jim is awesome and goes above and beyond for his customers. More

by scottcave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

March 30, 2021

Everything was great. Dave covered some options regarding scheduled service and pointed out what was recommended as well as services that I could wait for. Check in process was very quick and easy. Highly re More

by 300guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Kelly Chrysler Dodge Jeep RAM, we value our customers and we look forward to seeing you on your next visit. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

March 28, 2021

Service was quick and staff were friendly and efficient. The waiting areas was clean and the free coffee was appreciated. They even washed my car. Thank you! More

by ceil.krajewski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Ceil, We appreciate you sharing the details of your time spent with our dealership. We assure you that 100% customer satisfaction is our utmost priority. We look forward to your next visit. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

March 27, 2021

Every thing was quick and easy.Dave is an excellent Every thing was quick and easy. Dave is an excellent service writer. He is very knowledgeable, friendly and polite. I will be back the next time I ne More

by Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Ron, Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

March 21, 2021

Great job! Kelly always does a fine job when I come in and get my new cars serviced. They also have great amenities in their waiting room More

by mpteech
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

March 20, 2021

My friend broke down a few miles from Kelly dealership. The car had a low voltage problem and it would not go out of park. I called the service tech, Jim on my friend's behalf. Jim found out the pr More

by rouse57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Jim does for Kelly Chrysler Dodge Jeep RAM and our customers. Hope to see you again soon! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

March 20, 2021

I went to have my Jeep Renegade looked at for an oil consumption recall and 21,000 maintenance checkup. Everything was taken care of perfectly. More

by dianehall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Diane, Thanks for the perfect rating. We're pleased that everything went well for you! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

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