Kelly Chrysler Dodge Jeep RAM - Service Center
Emmaus, PA
644 Reviews of Kelly Chrysler Dodge Jeep RAM - Service Center
Everything was great. Dave covered some options regarding scheduled service and pointed out what was recommended as well as services that I could wait for. Check in process was very quick and easy. Highly re scheduled service and pointed out what was recommended as well as services that I could wait for. Check in process was very quick and easy. Highly recommend this dealership. More
Service was quick and staff were friendly and efficient. The waiting areas was clean and the free coffee was appreciated. They even washed my car. Thank you! The waiting areas was clean and the free coffee was appreciated. They even washed my car. Thank you! More
Every thing was quick and easy.Dave is an excellent Every thing was quick and easy. Dave is an excellent service writer. He is very knowledgeable, friendly and polite. I will be back the next time I ne Every thing was quick and easy. Dave is an excellent service writer. He is very knowledgeable, friendly and polite. I will be back the next time I need service. More
Great job! Kelly always does a fine job when I come in and get my new cars serviced. They also have great amenities in their waiting room and get my new cars serviced. They also have great amenities in their waiting room More
My friend broke down a few miles from Kelly dealership. The car had a low voltage problem and it would not go out of park. I called the service tech, Jim on my friend's behalf. Jim found out the pr The car had a low voltage problem and it would not go out of park. I called the service tech, Jim on my friend's behalf. Jim found out the problem the same day. Jim checked it out for me several times. His courtesy was exemplary. His knowledge of how to fix the car was very gratifying. I am a lifelong Pennsylvanian but I have never heard of Kelly dealership. I am happy I found you. I will check with you before I buy my next car. Thank you so much for helping my college friend. More
I went to have my Jeep Renegade looked at for an oil consumption recall and 21,000 maintenance checkup. Everything was taken care of perfectly. consumption recall and 21,000 maintenance checkup. Everything was taken care of perfectly. More
Service has always taken great care of my needs. They really know there stuff when it comes to RAM trucks. They are very friendly and reasonable. really know there stuff when it comes to RAM trucks. They are very friendly and reasonable. More
I only have one problem and that is with the E missions my wife had her vehicle for two years and has 3000 miles on it and they’re saying that I don’t get exempt because it wasn’t done under the last day o my wife had her vehicle for two years and has 3000 miles on it and they’re saying that I don’t get exempt because it wasn’t done under the last day of the month of the inspection otherwise I was satisfied with the services that were done More
I went in for my annual inspection. Fo many years I have dealt with Dave in the Service Dept. This time Mark was the person . Mark was both very pleasant and professional. He met me right as I arrived a dealt with Dave in the Service Dept. This time Mark was the person . Mark was both very pleasant and professional. He met me right as I arrived and I told him what needed to be done: oil change and filter, emission, etc. Even though I replaced my tires a short time age, he showed me on the graphic that 2 tires were already out-of-line. I added alignment. I picked up my car in a short 2 hours. The car looked cleaned, even though it had started to rain. I was glad because the salt etc. was washed off. Checkout was very smooth and the person at the desk was pleasant and efficient. I consistently have had good experiences with the Service Dept people and now Mark is included. The Service Dept certainly will be a factor in my next purchase. More
The warranty repair was done quicker than expected. The repair was tested for proper functioning. My car was also washed which was a very pleasant surprise repair was tested for proper functioning. My car was also washed which was a very pleasant surprise More