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Kelly Chrysler Dodge Jeep RAM
Emmaus, PA
2,204 Reviews
Kelly Chrysler Dodge Jeep, located at 501-523 State Road, is a full-service dealership that extends its automotive services to Emmaus, PA and all of its surrounding areas. We strive to meet your automotive needs!
Our new and pre-owned vehicles hold only the latest and greatest from Chrysler, Dodge and Jeep; our sales representatives have the experience to know which model is right for each customer. With financing available to back your purchase, you can drive away today in your dream vehicle!
Stop by today at 501-523 State Road to see our current selection. You can also call us at (888) 714-4526 for immediate contact with one of our helpful staff members. Ask us what special promotions we have going on this month!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,204 reviews
February 17, 2019
Always a good experience I always have a good experience at Kelly. The staff is friendly and professional, the building is very clean and comfortable, and they are great about I always have a good experience at Kelly. The staff is friendly and professional, the building is very clean and comfortable, and they are great about explaining everything. More
by Jeeplover
Employees Worked With
Other Employees :
Anthony Rago, Thadd Taylor
Helpful February 17, 2019
An experience Customer service is excellent. Office environment is professional. Large selection of vehicles. I knew exactly what type of vehicle I needed and Cryst Customer service is excellent. Office environment is professional. Large selection of vehicles. I knew exactly what type of vehicle I needed and Crystal was in the correct lane. Just need some after purchase fine tuning and I am sure that Kelly has me covered. Thanks Crystal at Kelly! More
by Newfunha
Employees Worked With
Cliff from finance, Ben Pino, Crystal Todd
February 15, 2019
Outstanding Customer Service! Dave Vrabel is great! Dave Vrabel always goes above and beyond to provide Excellent customer service and to make his customers feel comfortable! Outstanding Customer servic Dave Vrabel always goes above and beyond to provide Excellent customer service and to make his customers feel comfortable! Outstanding Customer service all the way from everyone! More
by djs421
Employees Worked With
February 13, 2019
Stan was great service needs attention Stan did a great job in greeting us, getting the car ready for a test drive, and negotiating a fair price. Sales manager Carl was friendly and profes Stan did a great job in greeting us, getting the car ready for a test drive, and negotiating a fair price. Sales manager Carl was friendly and professional. He did a great job and we came to an agreeable price. We were happy with both of them. Twice Had major problems with being ignored by the service reps. Stood there several minutes while service reps were not busy with customers. Finally one pointed to an empty desk. Had to wait for Jim to take care of a customer before me. Finally second time I asked Jim why I’m being directed to him while others aren’t busy with customers. He said he does foreign and they do Jeep Chrysler. Was told they help each other out. Second time my check engine light came on. Twice at dealer. Told Jim second tine Auto zone ran a computer scan. Said it was a pvc valve problem. Jim said they will do their scan. Was told injectors were cleaned b Nothing about pvc valve. Jim stated if light comes on again the car will have to go to a VW service center. Not a pvc valve problem. Got home light came on. Didn’t have the car a week and three times the check engine light comes on. I live in Easton I can’t keep running to Allentown. I took the car to a local VW service dealer near me. Sure enough it was the pvc valve problem, Jim was nice but the service reps need to work together and need to be more customer friendly. Sadly I won’t go there for any service. Since they sell foreign cars they should be trained to service them. More
by Happy1111
February 13, 2019
WOW ! Fast, Friendly, Respectful, Efficient !! I drove from 2 hours away without an appt. to see a certain vehicle. I was greeted and treated with professional kindness and respect from manager Ca I drove from 2 hours away without an appt. to see a certain vehicle. I was greeted and treated with professional kindness and respect from manager Carl Signore through the whole experience. My salesman Efrain Lopez was also a gem. He was not supposed to work that day but had come in to complete some other work. No problem for Efrain ! He sprang into action, found my vehicle, and pulled it to the front door so I could inspect and test drive it. I got fair value for my trade and manager Carl, honored my $500 coupon I had gotten off the Kelly website, adding it directly to my trade value. Let me tell you, I am one tuff nut to crack when buying cars or anything else . I do my own math and question everything. These guys never flinched or got impatient with me. They worked together to get me a deal that I was comfortable with and got it all done that day, Knowing how far I had driven, they knew that I could not come back the next day. Thanks Carl and Efrain ! It was worth the long drive !! More
by Bill C. from M - town
Employees Worked With
Efrain Lopez ( 5 stars ), Carl Signore
February 13, 2019
Excellent Experience Tim Sparrow was amazing. He showed me all the features on my Jeep. He was very respectful and worked with us to get a price I was happy with. I will d Tim Sparrow was amazing. He showed me all the features on my Jeep. He was very respectful and worked with us to get a price I was happy with. I will definitely be coming here again when I need a new vehicle, and will recommend my friends to you. More
by rahckaflocka
Employees Worked With
February 13, 2019
It was great There was nothing I didn’t like. Sales consultant did a great job with all communications and helped find the perfect vehicle. The process went great There was nothing I didn’t like. Sales consultant did a great job with all communications and helped find the perfect vehicle. The process went great and i am driving my new Jeep More
by Biebs66
Employees Worked With
Anthony Rago, Blake Caiazzo
February 13, 2019
Impressive Tim Sparrow helped make the process enjoyable. He took the time to walk me through the Jeeps features to make sure I was comfortable before driving of Tim Sparrow helped make the process enjoyable. He took the time to walk me through the Jeeps features to make sure I was comfortable before driving off the lot. Thanks for my BEAUTIFUL new Jeep! More
by newJeepowner
Employees Worked With
February 12, 2019
No hassles I went in and told them what I was looking for and where I wanted to be out the door with my trade. They made it work where others couldn’t come clos I went in and told them what I was looking for and where I wanted to be out the door with my trade. They made it work where others couldn’t come close. Friendly staff with no pressure or phone calls. Have done business with them in the past and will continue to do so. More
by Dodgeguy73
Employees Worked With
Blake Caiazzo, Michael Muniz, Justin Nischan
February 12, 2019
Great experience The Kelly Auto Group was super friendly and easy to deal with. We were able to work together on a good price for the vehicle I purchased and a fair va The Kelly Auto Group was super friendly and easy to deal with. We were able to work together on a good price for the vehicle I purchased and a fair value for my trade-in. Overall, it was a decent deal for both of us. Many thanks to my sales person and Sales Managers at the Risk Free lot! More
by Shrkb8t
Employees Worked With
Blake Caiazzo, Carl Signore, Tyler Higgins
