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Kelly Chrysler Dodge Jeep RAM

Emmaus, PA

4.4
2,210 Reviews
Kelly Chrysler Dodge Jeep, located at 501-523 State Road, is a full-service dealership that extends its automotive services to Emmaus, PA and all of its surrounding areas. We strive to meet your automotive needs! Our new and pre-owned vehicles hold only the latest and greatest from Chrysler, Dodge and Jeep; our sales representatives have the experience to know which model is right for each customer. With financing available to back your purchase, you can drive away today in your dream vehicle! Stop by today at 501-523 State Road to see our current selection. You can also call us at (888) 714-4526 for immediate contact with one of our helpful staff members. Ask us what special promotions we have going on this month!
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501 State Avenue

Emmaus, PA

18049

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Showing 2,210 reviews

April 03, 2022

DO NOT buy a car from these frauds. Not only was I railroaded into buying a car, but they signed me up for TWO loans from TWO different banks for the same car. General Manager Dave LaBa More

by GabrielleAlana
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David LaBar
Apr 04, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

GabrielleAlana, Thank you for your feedback, we take your assessment very seriously. I’m very sorry that you were not completely satisfied with your experience with Kelly Chrysler Dodge Jeep RAM. Please reach out to me on my personal cell phone, 610-659-4040, so that I can address your concerns. Sincerely yours, David LaBar, General Manager Kelly Chrysler Dodge Jeep RAM.

March 26, 2022

The staff was friendly and respectful and my wait time was only an hour. The wait area was clean. More

by Rita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Rita, We appreciate you sharing the details of your time spent with our dealership. We assure you that 100% customer satisfaction is our utmost priority. We look forward to your next visit. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

March 26, 2022

Service work and replacement parts are fine. Expected 30 minutes but actually took 2 hours. Service Tech should have managed expectations better. More

by JB - Emmaus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

JB, Thank you for reaching out to us and letting us know about your recent visit. Feedback from you helps us pinpoint areas that we need to improve on to provide a 5 star experience to all our customers. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

March 24, 2022

This dealership was conveniently located and while it's under construction they set it up to ensure the customers were comfortable and provided some privacy. More

by Mbunz2120
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Zongora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

March 24, 2022

came in for an oil change and alignment but but dangerously worn tires and a leaking oil pan gasket required the car to be left overnight. kellys shuttle service quickly got me back to easton. it w More

by vzeni
Recommend Dealer
Yes
Employees Worked With
robert brunetto
Mar 25, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

March 24, 2022

Peter F. Provided excellent service, would recommend him to any one interested in buying or leasing a Buick Encore or any of the other GM products More

by Jim1945
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Freedman
Mar 25, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for this amazing rating! We really appreciate your business. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

March 24, 2022

Everything with my service appointment was great. Ryan took care of me and kept me informed throughout the day. More

by Myergey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Mar 25, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for the wonderful review of Kelly Chrysler Dodge Jeep RAM. We appreciate your business. Please feel free to reach out to us if you have any questions. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

March 13, 2022

Always a pleasure to come to Kelly. Mark is great to work with. He always makes me feel welcome and at ease. More

by looloopop
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark
Mar 14, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

March 10, 2022

This will be my only dealership from now on. The whole operation was what the post pandemic experience should be like. More

by tomallc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

March 08, 2022

Best car buying experience. Mike Yerger is an excellent salesman. No pressures and very attentive. More

by Alicechristman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Yerger
Mar 09, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Alice, Thanks for the great feedback! We're very happy that Mike was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

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