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Kelly Chrysler Dodge Jeep RAM

Emmaus, PA

4.5
2,206 Reviews
Kelly Chrysler Dodge Jeep, located at 501-523 State Road, is a full-service dealership that extends its automotive services to Emmaus, PA and all of its surrounding areas. We strive to meet your automotive needs! Our new and pre-owned vehicles hold only the latest and greatest from Chrysler, Dodge and Jeep; our sales representatives have the experience to know which model is right for each customer. With financing available to back your purchase, you can drive away today in your dream vehicle! Stop by today at 501-523 State Road to see our current selection. You can also call us at (888) 714-4526 for immediate contact with one of our helpful staff members. Ask us what special promotions we have going on this month!
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501 State Avenue

Emmaus, PA

18049

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Showing 2,206 reviews

April 12, 2022

This is my second appointment at Kelly with my new truck. Service was prompt. I was greeted by the new Ram service advisor (Dave’s replacement). Courteous and informative. It was only an oil change, so I was More

by RAMbler
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
New younger gentleman
Apr 14, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

April 11, 2022

The service was excellent and I was out the door well before I expected I would be. More

by jmcmahan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William M. Burns III
Apr 12, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for this amazing rating! We really appreciate your business. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

April 10, 2022

I didn’t have to wait too long. They kept me updated, and were friendly and professional. More

by Lisajohnivy
Recommend Dealer
Yes
Employees Worked With
Ricky Gregory
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Lisa, Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

April 08, 2022

They had it ready when I needed it and Ryan was amazing! He needs a raise! More

by BambiStenger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan! Ryan was the one I dealt with. Her its so helpful
Apr 11, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Bambi, Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Ryan does for Kelly Chrysler Dodge Jeep RAM and our customers. Hope to see you again soon! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

April 08, 2022

Received excellent service and Robert went over and above to help me!👍 Thank You for a Job Well Done! More

by Sylviapurple3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert ?
Apr 11, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Sylvia, Thank you for taking the time to write such a wonderful review. Our goal is to be the number one dealership in the country in customer satisfaction. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

April 08, 2022

Appointment on time. Everyone was pleasant and courteous. Service was completed very quick and efficient More

by nsosjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Thank You taking the time to give The Kelly Chrysler Dodge Jeep RAM Team a 5 Star Review. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

April 03, 2022

DO NOT buy a car from these frauds. Not only was I railroaded into buying a car, but they signed me up for TWO loans from TWO different banks for the same car. General Manager Dave LaBa More

by GabrielleAlana
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David LaBar
Apr 04, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

GabrielleAlana, Thank you for your feedback, we take your assessment very seriously. I’m very sorry that you were not completely satisfied with your experience with Kelly Chrysler Dodge Jeep RAM. Please reach out to me on my personal cell phone, 610-659-4040, so that I can address your concerns. Sincerely yours, David LaBar, General Manager Kelly Chrysler Dodge Jeep RAM.

March 26, 2022

The staff was friendly and respectful and my wait time was only an hour. The wait area was clean. More

by Rita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Rita, We appreciate you sharing the details of your time spent with our dealership. We assure you that 100% customer satisfaction is our utmost priority. We look forward to your next visit. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

March 26, 2022

Service work and replacement parts are fine. Expected 30 minutes but actually took 2 hours. Service Tech should have managed expectations better. More

by JB - Emmaus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

JB, Thank you for reaching out to us and letting us know about your recent visit. Feedback from you helps us pinpoint areas that we need to improve on to provide a 5 star experience to all our customers. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

March 24, 2022

This dealership was conveniently located and while it's under construction they set it up to ensure the customers were comfortable and provided some privacy. More

by Mbunz2120
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Zongora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

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