Kelly Chrysler Dodge Jeep RAM
Emmaus, PA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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This is my second appointment at Kelly with my new truck. Service was prompt. I was greeted by the new Ram service advisor (Dave’s replacement). Courteous and informative. It was only an oil change, so I was Service was prompt. I was greeted by the new Ram service advisor (Dave’s replacement). Courteous and informative. It was only an oil change, so I was in and out in about 75 minutes and there were no surprises. More
I didn’t have to wait too long. They kept me updated, and were friendly and professional. They kept me updated, and were friendly and professional. More
They had it ready when I needed it and Ryan was amazing! He needs a raise! He needs a raise! More
Appointment on time. Everyone was pleasant and courteous. Service was completed very quick and efficient Everyone was pleasant and courteous. Service was completed very quick and efficient More
DO NOT buy a car from these frauds. Not only was I railroaded into buying a car, but they signed me up for TWO loans from TWO different banks for the same car. General Manager Dave LaBa Not only was I railroaded into buying a car, but they signed me up for TWO loans from TWO different banks for the same car. General Manager Dave LaBar claimed "that could never happen, it would've been noticed immediately at the end of the month". Dave wouldn’t speak to me without hanging up until I got my father on the phone. Because as we all know, women are incapable of discussing financial documents without a husband or father present (even though I, a woman, paid for the car with my own money, no co-signer, no guarantor). #PraiseBe #UnderHisEye Dave continued to deflect and blame me for KELLYS AUTO entering into two diff contracts with Capital One and Alley Bank - even though both banks confirmed they bought the loan from Kelly’s Auto directly. Just be honest little davey, you pocketed the 35K!!! More
The staff was friendly and respectful and my wait time was only an hour. The wait area was clean. was only an hour. The wait area was clean. More
Service work and replacement parts are fine. Expected 30 minutes but actually took 2 hours. Service Tech should have managed expectations better. Expected 30 minutes but actually took 2 hours. Service Tech should have managed expectations better. More
This dealership was conveniently located and while it's under construction they set it up to ensure the customers were comfortable and provided some privacy. under construction they set it up to ensure the customers were comfortable and provided some privacy. More