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Kelly Chrysler Dodge Jeep RAM

Emmaus, PA

4.5
2,206 Reviews
Kelly Chrysler Dodge Jeep, located at 501-523 State Road, is a full-service dealership that extends its automotive services to Emmaus, PA and all of its surrounding areas. We strive to meet your automotive needs! Our new and pre-owned vehicles hold only the latest and greatest from Chrysler, Dodge and Jeep; our sales representatives have the experience to know which model is right for each customer. With financing available to back your purchase, you can drive away today in your dream vehicle! Stop by today at 501-523 State Road to see our current selection. You can also call us at (888) 714-4526 for immediate contact with one of our helpful staff members. Ask us what special promotions we have going on this month!
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501 State Avenue

Emmaus, PA

18049

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Showing 2,206 reviews

October 26, 2020

Jarrett in sales did a great job taking care of my special order 2021 RAM 1500 Limited! He provided me with weekly updates of where the truck was in the build process and helped greatly w/a great pric More

by Evsdog
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Zongora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2020 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Kelly Chrysler Dodge Jeep RAM! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

October 26, 2020

I have actually heard horror stories about this particular service department. Being ignored, Guys being rude and playing the macho card. However I was pleasantly surprised at the professionalism a More

by BbohanBarbara Bohan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2020 -

Kelly Chrysler Dodge Jeep RAM responded

Barbara, We appreciate you sharing the details of your time spent with our dealership. We assure you that 100% customer satisfaction is our utmost priority. We look forward to your next visit. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

October 26, 2020

I would like to take a minute and say thanks to Tim Sparrow for the fantastic job he did on selling me a new ram pick up. He did a great job giving me more for my trade in and discounted the truck. Th More

by Dan Tedesco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Sparrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2020 -

Kelly Chrysler Dodge Jeep RAM responded

Dan, Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Timothy does for Kelly Chrysler Dodge Jeep RAM and our customers. Hope to see you again soon! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

October 24, 2020

This was my first time in for service; they got me in really quickly and took care of the problem the same day. Everyone was super friendly and explained everything to me. I was only without my beloved J More

by LynLan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2020 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

October 23, 2020

I couldn’t be any happier honestly! Better than any experience I could have hoped for at a car dealership. Jarrett is truthful not just trying to sell the highest car but rather have a great experience More

by emejias
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Zongora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2020 -

Kelly Chrysler Dodge Jeep RAM responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

October 22, 2020

Great group of people. Tony was super and handled this purchase excellently. Afraid I don’t remember everyone else, but they all treated me excellently. Would certainly purchase again from Kelly! More

by Paul.zappala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica DellaPietra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bittenbender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2020 -

Kelly Chrysler Dodge Jeep RAM responded

Hi Paul and thanks for the great feedback! We're very happy that Tony was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

October 20, 2020

Very polite very acknowledge about the vehicle yes I would go back she smile took the truck for test drive they wash the vehicle clean building More

by tracybad18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tayla Genther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2020 -

Kelly Chrysler Dodge Jeep RAM responded

Tracy, Thank you for this amazing rating! We really appreciate your business. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

October 20, 2020

The process from start to finish was super quick painless and smooth! Salesman went above and beyond to help me out since a left my glasses at home. More

by tigar5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Marchese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2020 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

October 20, 2020

You're forcing me to write something here, which is kinda making me mad. You're lucky I'm not going to reduce the 5 star rating I gave. More

by mts153
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Zongora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2020 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

October 18, 2020

Tony was great! The entire experience was excellent and he cares about his clientele. If you’re looking for a professional, look no where else. More

by rleo1450
Recommend Dealer
Yes
Employees Worked With
Tony Bittenbender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2020 -

Kelly Chrysler Dodge Jeep RAM responded

We loved reading this review! Happy customers are our aim, and it appears Tony really hit the bulls eye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

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