Kelly Chrysler Dodge Jeep RAM
Emmaus, PA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Terrible service department!! They offered me NO help with my brand new car that I bought there only a few months ago. I don’t feel safe in this car driving my 2 kids around and they told me that there’s with my brand new car that I bought there only a few months ago. I don’t feel safe in this car driving my 2 kids around and they told me that there’s nothing they can do. While I was in the waiting area I heard another customer tell the service writer that this was not his first time having a bad experience with the service there so I guess it’s not just me. Will not go back! More
The service was quick and done correctly and the wait small. I had a need and you met well, Thank you for such great service. small. I had a need and you met well, Thank you for such great service. More
valerie and the team i bought my jeep from were very pleasant to deal with and gave me a great deal that works in my budget . I will be using kelly jeep in the future pleasant to deal with and gave me a great deal that works in my budget . I will be using kelly jeep in the future More
came in for oil change/ got tires rotated/ checked tire wear and alignment/and service was in under and hour/ waited for service to be performed in waiting room which was well supplied wear and alignment/and service was in under and hour/ waited for service to be performed in waiting room which was well supplied More
I drove an hour and a half to Kelly's because they were the closest dealer that had the Jeep Wrangler I was looking for in the color I was looking for, (Jeep Wrangler Rubicon 4XE in Nacho). The jeep was in the closest dealer that had the Jeep Wrangler I was looking for in the color I was looking for, (Jeep Wrangler Rubicon 4XE in Nacho). The jeep was in their showroom, and their salesman Tony Bittenbender greeted me. I looked over the vehicle and it had almost everything I wanted in it. It was missing a few things like, all weather mats, hardtop headliner, and a hitch, but all that I could get on my own. (Which I did and already have installed). I test drove a similar one just to see how the new hybrid engine was and see if I would like it. It was just what I wanted. So now it was time to sit down to talk numbers and such. Their sales managers there were great. It took a little more back and forth then I wanted, but in the end, those guys were awesome and I got the deal I was looking for. I filled out the credit application and now it was time for their finance department to take over. He came over with everything and explained what bank they were using, and went over service contract options with me and answered all my questions. I even had him go back and forth a couple of times just to give me a few different options. He was great. (I wanted to get something because of the new technology in the Jeep. Even though it was in their showroom, they still had the Jeep cleaned and filled the tank with gas. Tony also made sure that all my Uconnect apps and Sirius apps were all installed on my phone and went over everything with me. If I had a question or needed to figure something out, they were there to help the whole time. I have to say, if I was looking to buy another Jeep in the future, I would definitely consider taking the ride again and using the staff at Kelly's for my next purchase. Everyone there was great! Thanks for the awesome deal! I love my new Jeep! More
What I have is a TEAM, Jim is my customer service rep and to me the best. My other Jim is in the service department. I have never, never left there that I was not happy with them. They are my TEAM. I a to me the best. My other Jim is in the service department. I have never, never left there that I was not happy with them. They are my TEAM. I am really sorry that of all the brands you had to let the FORD group go. I know I would have been trading in more often. More
Always a great experience there, they are truly great at what they do!!!! Mark in service is very knowledgeable and goers above and beyond, thanks Kelly team what they do!!!! Mark in service is very knowledgeable and goers above and beyond, thanks Kelly team More
I was soooo pleased with the excellent service provided by the entire Kelly staff. The prompt diagnosis and immediate follow through repair was awesome and sincerely appreciated. by the entire Kelly staff. The prompt diagnosis and immediate follow through repair was awesome and sincerely appreciated. More
I was able to get an appointment right away. The service on my car was done quickly. I would definitely recommend this garage to my friends. on my car was done quickly. I would definitely recommend this garage to my friends. More
Great experience! Staff very knowledgeable. I was in and out. My salesman, Tim Sparrow knew everything about my new purchase and the jeep I traded. I was never pressured! and out. My salesman, Tim Sparrow knew everything about my new purchase and the jeep I traded. I was never pressured! More