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Kelly Chrysler Dodge Jeep RAM

Emmaus, PA

4.5
2,206 Reviews
Kelly Chrysler Dodge Jeep, located at 501-523 State Road, is a full-service dealership that extends its automotive services to Emmaus, PA and all of its surrounding areas. We strive to meet your automotive needs! Our new and pre-owned vehicles hold only the latest and greatest from Chrysler, Dodge and Jeep; our sales representatives have the experience to know which model is right for each customer. With financing available to back your purchase, you can drive away today in your dream vehicle! Stop by today at 501-523 State Road to see our current selection. You can also call us at (888) 714-4526 for immediate contact with one of our helpful staff members. Ask us what special promotions we have going on this month!
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501 State Avenue

Emmaus, PA

18049

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Showing 2,206 reviews

April 20, 2021

Terrible service department!! They offered me NO help with my brand new car that I bought there only a few months ago. I don’t feel safe in this car driving my 2 kids around and they told me that there’s More

by Alyssadchase
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dave Vrabel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Alyssa), Thank you for your feedback, we take your assessment very seriously. I’m very sorry that you were not completely satisfied with your experience with Kelly Chrysler Dodge Jeep RAM. Please reach out to me on my personal cell phone, 610-659-4040, so that I can address your concerns. Sincerely yours, David LaBar, General Manager Kelly Chrysler Dodge Jeep RAM.

April 19, 2021

The service was quick and done correctly and the wait small. I had a need and you met well, Thank you for such great service. More

by tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Tom, Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

April 17, 2021

valerie and the team i bought my jeep from were very pleasant to deal with and gave me a great deal that works in my budget . I will be using kelly jeep in the future More

by mcelroypainting
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valerie Saba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

April 15, 2021

came in for oil change/ got tires rotated/ checked tire wear and alignment/and service was in under and hour/ waited for service to be performed in waiting room which was well supplied More

by RSolt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

April 14, 2021

I drove an hour and a half to Kelly's because they were the closest dealer that had the Jeep Wrangler I was looking for in the color I was looking for, (Jeep Wrangler Rubicon 4XE in Nacho). The jeep was in More

by Taz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bittenbender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Kelly Chrysler Dodge Jeep RAM. Please feel free to contact us if you have any questions on your vehicle. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

April 13, 2021

What I have is a TEAM, Jim is my customer service rep and to me the best. My other Jim is in the service department. I have never, never left there that I was not happy with them. They are my TEAM. I a More

by Carm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for the wonderful review of Kelly Chrysler Dodge Jeep RAM. We appreciate your business. Please feel free to reach out to us if you have any questions. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

April 13, 2021

Always a great experience there, they are truly great at what they do!!!! Mark in service is very knowledgeable and goers above and beyond, thanks Kelly team More

by Robertvendetti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Zongora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Robert,Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

April 13, 2021

I was soooo pleased with the excellent service provided by the entire Kelly staff. The prompt diagnosis and immediate follow through repair was awesome and sincerely appreciated. More

by Margaret
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota ... appointment scheduling and follow through getting me taken care of immediately.
Apr 15, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Margaret, Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

April 08, 2021

I was able to get an appointment right away. The service on my car was done quickly. I would definitely recommend this garage to my friends. More

by barbouni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

April 07, 2021

Great experience! Staff very knowledgeable. I was in and out. My salesman, Tim Sparrow knew everything about my new purchase and the jeep I traded. I was never pressured! More

by ronis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Sparrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Ronis, Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

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